Business Health Check - Doc

Business Health Check

Table of Contents
INTRODUCTION ..........................................................................................................................3
LO 1.................................................................................................................................................3
1.1 Analyse the objectives of the business..................................................................................3
1.2 Explain factors that impact on the business..........................................................................5
1.3 Determine potential improvements to the business organisation and operation...................8
LO 2.................................................................................................................................................9
2.1 Review the effectiveness of the business..............................................................................9
2.2 Develop plans to improve the business, justifying their value............................................10
LO 3...............................................................................................................................................11
3.1 Evaluate the current skills of management and staff..........................................................11
3.2 Devise and justify plans for the development of skills for management and staff............12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

Illustration Index
Illustration 1: Background and history ...........................................................................................5
Illustration 2: SMART criteria ........................................................................................................6
Illustration 3: Pestle analysis ..........................................................................................................7
Illustration 4: Porter's five force model...........................................................................................8
Illustration 5: Swot ..........................................................................................................................9
Illustration 6: Ansoff's matrix .......................................................................................................10

INTRODUCTION
In order to define business health check, this report is based on the Hilton hotel, U.K.
Furthermore, this report includes the history and objectives of the chosen organisation. For
defining the objectives of the business it covers the SMART criteria which includes specific,
measurable, achievable, realistic and time bound. In addition to this, there are various factors
which impact on the business activities and these all factors are analysed through pestle and
porter's five force analysis model. Pestle analysis consider the political, environmental, legal,
technical, social, and economic factors(Woringer and et.al., 2017). While porter's five force
model consider Bargaining power of customers, Bargaining power of suppliers, Threats of
substitutes, Threats of new entrants, Competitive rivalries Apart from this, to identify the internal
factors company conduct SWOT analysis by which it can get the knowledge about strengths,
weaknesses, opportunities and threats factors. There are different possible options by which
company can improve their operational activities with using of Ansoff’s Growth Matrix to help
the improvement of possible improvement alternatives. Hotel Hilton is developing business plan
to be ensure about that all activities are going in proper way.
LO 1
1.1 Analyse the objectives of the business
History : Current report is based on The Hilton hotel, U.K. This is one of the best industry in the
context of hospitality industries. It started in 1919. in 1927, Hilton opens its first hotel with the
facilities of air conditioning room and the name of that first hotel is the Waco Hilton(Woringer
and et.al., 2017). Hotel Hilton becomes the first hospitality industry which introduce a multi
hotel reservations system. Background and history can be described by following chart :