Business Information Management for Dealing with Customer Complaints
9 Pages636 Words137 Views
Added on 2023-06-08
About This Document
This presentation discusses the importance of business information management practices in dealing with customer complaints. It highlights the problems faced by NBN Co Ltd, a government-owned organization in Australia, and suggests effective models such as leadership, Maslow's theory of motivation, and strategic planning. The intervention techniques include cloud computing, electronic media, legal steps, and free gifts, warranty extension, and reward points against recharge. The presentation concludes that cost-effective product packages and small recharge facilities can help address the issue.
Business Information Management for Dealing with Customer Complaints
Added on 2023-06-08
ShareRelated Documents
End of preview
Want to access all the pages? Upload your documents or become a member.
Positive Leadership: Definition, Strategies, and Impacts
|14
|743
|344
Development of Positive Workplace Relationship - Desklib
|12
|796
|279