Usage of IT in Functions of Firm

Business Information TechnologyBusiness Information Technology
SystemSystem

Table of Contents
Introduction.................................................................................................................................................3
P1 Scrutinize usage of IT in distinct functions of firm............................................................................3
P2 Enlighten contribution of IT in achieving organizational objectives..................................................4
M1 Evaluate ways in which IT systems can be applied within distinct organizational functions............5
P3 Assessment of ways in which IT system responds to requirements of M&S......................................5
M2 Analyze unlike methods for storage as well as processing of data....................................................6
P4 Evaluation of IT systems for supporting value added change in M&S...............................................6
M3 Critical analysis of IT systems..........................................................................................................7
P5 Recommendations..............................................................................................................................8
M4 Assess IT systems for furnishing practical solutions.........................................................................8
Conclusion...................................................................................................................................................8
References...................................................................................................................................................9

Introduction
The set of methodologies, processes and tools that can be used for gathering, processing
and illustrating information is referred to as information technology. It involves system analysis,
usage of networks, development, systems and software those are utilized for processing as well
as distribution of network (Aasheim, Li and Williams, 2019). This report is based on M&S
which is a British retailer firm and delivers their services worldwide with around 1500 stores.
They provide their customers with food & home products and clothing. This report involves
utilization and contribution of IT systems in distinct functions of firm and handling of
information. Furthermore, ways in which information technology can be used for enhancing
operations of business will be illustrated.
P1 Scrutinize usage of IT in distinct functions of firm.
Information technology is a broader term that is liable for illustrating enhancements made
within technology with respect to management and processing of data. Firms completely depend
on information systems for implementation of their operations and stay ahead from their
competitors (Ali, 2019). Apart from this, M&S can its use for promoting their services and
products so that more consumers are attracted towards them. Enhancements that will be made
within different departments of M&S via IT are illustrated below:
Human resource operations: HR unit of firm is responsible for carrying out recruitment,
selection and training of individuals depending upon requirements. It is important for HR
manager of M&S to formulate appropriate choices so that effective workforce can be possessed
by them. The performance will be enhanced through utilizing technology as they can screen
resumes by using different online job platforms. The individuals can be called up for an
interview by making use of emails, messages and advertisements on social media.
Finance operations: This is important for every firm to have effective financing as if
there is any error within the figures then it will lead to huge problems. By making use of IT
M&S can eliminate such kind of errors. For this, they can make use of transaction processing
systems and update all the sales which have been occurred through this they will be able to

analyze total sales which have been incurred (Carvalho and et.al., 2019). This will enable M&S
to develop their budget of different activities and ensure that it is used appropriately.
Research & development operations: Through market analysis R&D can check
feasibility of information that is provided by marketing department as they will be having
overview of market. It will render them with options for future enhancements and acquire
profitability. This can be done by use of simulation tools as they can simulate what they will be
providing their customers with distinct software (Clayton and Clopton, 2019). Through this
management of M&S can analyze feasibility of services they are about to give to their customers
as well as formulate strategies and policies accordingly.
P2 Enlighten contribution of IT in achieving organizational objectives.
Information technology has made huge contribution within every firm and industry. This
enables them to deliver services in an impelling manner with high accuracy and attain desired
objectives. Management of M&S can make use of IT for achieving their goals in following
manner:
 Development of product: It will enhance the methods by which products and services
reach the market. M&S can make use of marketing intelligence to understand demands of
market. CAD and manufacturing software will aid M&S to improve their decisions in the
context of product development. Collaborative technologies can be used by them to
ensure that different teams can work on identical projects by having collaboration with
each other (Gelinas, Sutton Jr and Federowicz, 2019).
 Process improvisation: ERP software can be used for having review of sales with respect
to operations that are being carried out each day. Apart from this, cost related with
unified software platform and operating metrics must be identified by leader of M&S
within the real time environment. For this, distinct legacy systems can be utilized for
finance, HR and other functional units so that they can have trenchant as well as cost
effective systems.
 Cost efficiency: Within initial stage, implementation cost can be high but at later moment
it will be realized that it was worth making investment. By making use of information
technology errors within the transactions can be minimize and cost can be used within