Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Usage of IT system within functional area of business.......................................................1 P2 Role of IT for an accomplishment of firm goal....................................................................3 TASK 2............................................................................................................................................4 P3 Various kinds of IT in storing and process data...................................................................4 TASK 3............................................................................................................................................5 P4 Impact of IT to support value added changes in company...................................................5 CONCLUSION...............................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION In this modern world, innovation and advanced technology plays a vital role in every forms of organisation as it enable them to make a difference in terms of value, quality and productivity. Moreover, it helps company to prove themselves as a competing element in various areas like decision making, marketing, customer support, resource management, globalisation and so on in order to obtain profit maximisation with an optimum utilisation of resources in an effective and efficient manner(Wu and Lichman, 2014). For this report, Sainsbury company is considered which is one of the reputed and branded firm among UK retail industry. It is incorporated in the year of 1869 and serve wide range of products like hypermarket, superstore, convenience shop etc. across the globe in a better way. In this study, it involves influence of IT system over business function of firm as well as how it help organisation to achieve its goal. Additionally, various usage of IT in securing and operating data and also its role to aid value added modification is also mentioned here. TASK 1 P1 Usage of IT system within functional area of business Information technology is the only technique or determinant which render enormous opportunity to business which lead them to expand their market size or shares in an innovative and creative style. However, it has been stated that technology or digital advancement played a huge role in changing the way business is done, and makes an establishment to survive within this competitive marketplace. Apart from this, IT impacted greatly over all business function or operation of an organisation as it help them to enrich their communication process, aid to make effective decisions, improved efficiency in an impressive and productive way. In regard of Sainsbury, it has been proved that digital marketing tool played heavily over its different functional areas as it assist them to promote its varies ranges of product or services to the global market in an innovative and creative style without any hindrances(von Appen and et. al., 2015). Hence, some of the uses of IT system within Sainsbury departments are explained below: Marketing :This business unit is concerned with promoting or advertising the product or service in order to gain targeted population at a maximum level which boost up the proficiency ratio of organisation in a amended manner. However, with an invention or progression of technology, it help firm to cope with all emerging trends or demand in a productive style. In 1
context of Sainsbury, it takes an initiative to enlarge its productivity with the help of adopting various tools like social marketing platform, search engine optimisation (SEO), pay per click (PPC), blogging, smartphone advertisement app, web marketand many more. However, by these tools Sainsbury can identify its target audience as well as they can observe their trends or needs in order to provide increased level of customer satisfaction as well as enrich brand image among industry. Human Resource:This functional area is related with examining the potentiality of an individual and based on that assigning them at an appropriate position for obtaining high level of motivation and encouragement from personnel and also to increase firm's productivity(Verfuerth and Potts, 2014). Hence, in relation to Sainsbury, for acquiring highly skilled or qualified employeestheymakeuseofdifferentmoderntechnologieslikerecruitmentsoftware, performance solution and so on which help its managers to hire or select highly talented or capable personnel and place them on their appropriate post. Due to which, it empowers each manpower to put their full contribution towards organisational goal that enhance Sainsbury productivity. Production:Thisdepartmentisconcernedwithmanufacturingtheproductsby converting raw materials into finished goods in a best quality for improving the enterprise proficiency in an trenchant way. Hence, in case of Sainsbury, for surviving among marketplace in a competitive style, it makes an attempt to adopt various advanced tactics such as lean management, Kaizen tool, Just In Time, continuous improvement and etc. which enable them to minimise the wastage of product and also can deliver the product with full quality assurance (Chowdhary, and et. al., 2014). Finance:It is regarded as the lifeblood of an establishment as it mainly responsible for accounting, auditing, planning as well as ascertaining the financial statement of company in an economical way. In relation to Sainsbury, various digital platforms which aidorganisation to estimate its financial performance effectively in order to maintain their brand value among marketplace(Stubbs, 2017). Thus, information technology plays a crucial role in Sainsbury's functional area as it enable them to make use of all available opportunity and also assist them to implement best strategic declension in order to gain competitive advantage in a productive style. 2
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P2 Role of IT for an accomplishment of firm goal In the current scenario of industry, technologies has important effect on business operation as it help them to expand their profit margin ratio as well as assist them toimprove its brand value within competitive industry in an effective and efficient way. However, it also aid themtomaintainabetterrelationshipamongdifferentdepartmentsinordertoacquire sustainable profitability rate within prescribed time limit. Furthermore, information technology have a greater influence over Sainsbury's business operation which benefit them in various ways that are explained below: Enrich communication:With the help of modern communication infrastructure, it help an organisation to exchange their ideas or views in a transparent and clear manner for attaining high level of proficiency without nay obstacles. Moreover, various tools like e-mail, cell phones, teleconferencing,videochatsenableSainsbury'sinternalprocesstobuildaneffective coordination among different functional areas which helps them to reduce conflicts or ambiguity among team members(Shezan, Das and Mahmudul, 2017). Enhance innovation:In order to obtain increased level of profit maximisation, an organisation is required to be flexible in nature in terms of adopting latest technology or novel ideas that lead them to acquire best position among marketplace. Henceforth, IT enable Sainsbury to promote or enlarge its market share bymaking use of various modern tools like email marketing, online campaigning, social media advertisement. This is the reason, it assist them to cope up with all challenges or threat in an innovational and ingenious style. Developedefficiency:Asthetechnologyandstrategiesprogressed,information technology enable company to improve its production or operation section in an effective manner. Additionally, modern techniques empower Sainsbury to obtain inventive tools like automation or computer system within their businessoperation that help them to produce high or best quality of products in a very cost effective manner that directly reflects in enlargement of market share (Sarkar, 2015). Expand market growth:One of the foremost component on which every organisation success or development relies s that best number of population towards any particular brand. Hence, in context of Sainsbury, innovative technology enable them to examine present or upcoming trend or demand of customers and also aid them to introduce those commodity in an 3
amended quality so that Sainsbury can easily accomplish their targeted potential customer towards brand image. Henceforth, it has been evident that information technology influenced greatly over Sainsbury productivity as it enable them to be more competitive and challenging in order to survive within advanced industry for a longer period of time without any obstacles(Gupta and et. al, 2014). TASK 2 P3 Various kinds of IT in storing and process data Every establishment seeks for an impressive or productive working culture by keeping theirdataorinformationsafeandsecureaswellashelpingthemtomaintainaclear communication procedure among departmentfor attaining high level of proficiency within an industry. However, the advanced information technology assist an establishment to maintain their brand image in a better manner and also help them in storage and processing the data in a transparent mode(Rammal and Zurbruegg,2016). IN addition to this, storage is a key element of digital devices in which every firm is rely on it for preventing information from getting lost or copied by any competitor in marketplace. Thus, data storage signifies keeping data in a best suitable format with the available medium whereas data processing is concern with the process of accumulation management, enable initiation of valid or useful information from gathered information for improving the overall performance of company. Henceforth, there are several types of information technology of data processing and storage which Sainsbury implies within its functional unit are as follows: Commercialdataprocessing:Thisphaseismainlyusesformarketing,customer relationship management, banking, selling, payroll function and etc. that help an organisation to estimate the data clearly in order to improve the overall performance in a better way. However, this tool help Sainsbury to identify the market trend in an innovative manner so that they can deliver the product as per the customer requirement. Moreover, it enable its subordinates to generate standardised information without containing any form of error which empowers them to maintain a better relationship as well as helps them to build a positive perception in customer mindset(Pearce and Bainbridge, 2014). 4
Automatic verses manual data processing:Information technology modified the entire business process as it decreases the usage of manpower which benefits an establishment in various aspect i.e. time, cost, energy.However, automated database empower Sainsbury to maintain its production process by making use of available resource so that they can render high and best quality of products to market. Additionally, it help Sainsbury to capture the attention of wide range of population and also can easily coordinate the process with other functional unit of organisation with less conflicts or disputes which improves their internal communication in a better way. Batch processing:This procedure is mainly utilised for financial purpose or to secure data of medical records in order to accomplish business goal or objective in an effective mode. However, this batch processing means simplifying single commands to render actions to multiple data sets(Mazzarol and Clark, 2016). Thus, this determinant assist Sainsbury to complete a queue of task without an interference of manpower as well as theycaneasily execute the transaction which improves their relationship with customer or employees in an trenchant mode. Moreover, Sainsbury's superior can easily handle entire internal process which help them to control disputes or miscommunication within their business premises andenrich its customer relationship service(Kumar, Khurshid and Waddell, 2014). Therefore, advanced technology enable Sainsbury to maintain its all internal records in a secure manner as well as can provide any sort of information in a transparent or clear manner to is manpower which improve their overall performance and also help them to gain competitive advantage. TASK 3 P4 Impact of IT to support value added changes in company In order to obtain sustainable profitability in an impressive and productive manner, IT plays crucial role fro accomplish its goal or objective within prescribed time period. Along with this, it enable an organisation to examine or determine market trend or demand and according to that take corrective course of action for attaining increased level of productivity or profit margin ratio(Marzouk and Azab,2014). In addition to this, Sainsbury's main objective is to provide best quality of products or service so that they can maintain its value in an impressive and 5
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economical way. Additionally, digital techniques help Sainsbury to make use of modern technologies which lead them to fulfil the requirements of consumer in a satisfactory way. Furthermore, value added activity assist Sainsbury to add value to customer and also to meet the criteria of an organisation in terms of giving service, building relationship, promoting products and many more in order to gain competitive advantage(Maginn and Foley, 2014). TASK 4 Recommendation Some of the suggestions which Sainsbury can imply to enhance their IT solutions in a effective manner are as follows: One of the third largest grocery retailer Asda recently adopts IT application service from HCL which is termed as DevOps delivery model as it help them to drive data and analyse back office operations which enhance their overall performance in an improved manner. So, it has been recommended for Sainsbury that they can also acquire this tactics as it allow them to respond faster to business requirements and can decrease time to market. Due to this, they can gain increased level of satisfaction and experience as well from customers and employees. Another giant in retail industry is Mark and Spencer who took an initiative to make a deal with world famous IT service i.e. TCS as it focus on obtaining new apps, automation and block chain. This technologies help M&Scustomers to purchase their product in an creative way. The new application name is 'magic mirror' in which consumers can communicate to mirror and it recognise their voice as well as come up with product. Hence, this has been suggested for Sainsbury also that they can make use of such technologies which aid them to capture the attention of large number of population and also customer can benefit in terms of saving cost, time and energy. With the help of this, Sainsbury can acquire best position among competing marketplace as well as can gain sustainable profitability ratio in an amended way. However, these recommendation help Sainsbury to obtain maximisation of profit with an optimal utilisation of resources and also can be challenging for other competitors within retail industry in an efficacious and expeditious way. 6
CONCLUSION It has been concluded from the above discussed report that to survive within this competitive industry for a longer period of time , an efficacious advertising and promotional strategy is required which lead them to capture the attention of large number of population towards their brand in a better manner. Along with this, various sort of tools or methods enable an establishment to acquire profit maximisation with an optimal utilisation of resources in an impressive and productive manner. Moreover, it make more convenient and easy for organisation to handle or manage all data or information in an appropriate way for acquiring best positioning within competing marketplace. 7
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