Usage of IT systems in British Home Plc

Business IT Systems

Table of Contents
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................1
Usage of IT systems in British Home Plc...................................................................................1
Contribution of IT for attaining objectives.................................................................................3
Task 2...............................................................................................................................................5
Distinct ways for storing & processing of data within British Home Plc...................................5
Task 3...............................................................................................................................................7
Evaluation of IT systems in supporting value added change......................................................7
Task 4...............................................................................................................................................8
Recommendations.......................................................................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
Information system denotes scrutiny of complementary networks of software as well as
people and organisation for collecting, filtering, processing, creating as well as distribution of
data. Businesses makes use of information technology for smoothen their overall operations so
that they can attain their goals in an enhanced manner (Becerra-Fernandez and Sabherwal, 2014).
This report is based on British Home Plc which are responsible for delivering their services in
distinct sectors, they include retail, consultancy, travel and property. They grew quickly but
served only exclusive group of individuals. The firm failed to innovate their operations but for
having improvised results centralised IT systems can be utilised. This report comprises of usage
of information technology in distinct functions, contributions, ways in which storage as well as
processing is carried out and supporting the value added change. Furthermore, recommendations
are given which will aid firm to make further improvements.
Task 1
Usage of IT systems in British Home Plc
The information technology systems denotes means for all computer as well as
communication systems which comprises of websites, software and hardware that is available for
firm or individuals. They implies interconnected components which works in an aggregation for
collecting, processing, storage as well as dissemination of information for supporting
coordination, visualisation, analysis and control within organisation (Bentley, 2012). For having
accurate working, British Home Plc can make use of IT systems. The role of these in the firm
have been explicated below: Marketing department: The process of interesting probable clients and customers within
services and products rendered by organisation is referred to as marketing. It is an
important aspect which creates an impact on operations which are being carried out by
organisation. An instance can be taken into consideration, if marketing is not carried out
in an appropriate manner, then people will not be aware about services which are being
delivered by British Home Plc. This creates a decline within sales of their products and
will create a pessimistic impact on all their organisation (Five IT Functions in an
Organisation, 2019). This implies that for increasing the profit margin, it is crucial that
individuals must be aware about services that are available within the market. For
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carrying out this, different methods can be utilised by marketing team of British Home
Plc. They include content creation (formulation of advertisement through usage of
graphics), online advertisements (social media can be used for posting advertisements as
at present time maximum users are connected with these platforms), e-commerce
(services can be sold by British Home Plc through online medium). This will lead to
creation of positive impact on overall sales along with enhanced opportunities
(Burrough and et. al, 2015). Research and development department: After furnishing marketing activities, the
details attained can be utilised by R&D department. The rationale behind this is to make
sure that needs of the market as well as there individuals can be accomplished in an
appropriate manner. Market analysis will furnish R&D with details about competitors
present within the market, services delivered by them, strategies used to grab their
customers and various other features will be analysed by them. Marketing department
needs to ensure that details attained by them are appropriate so that research and
development department can carry out their operations as well as analyse that whether
these are feasible or not. Along with this, simulation tools can be utilised for making sure
that products looks good and are furnished as per required standards. It will enable them
to meet the standards formulated by British Home Plc in an amplified manner. Human resource department: They acts as crucial assets within the firm who are liable
for recruiting as well as selecting workforce. It is important to ensure that effective
workforce is hired by British Home Plc so that they can deliver their services in an
efficacious manner and attain their goals within stipulated time frame (Hendriks, 2013).
For doing this, firm can make use of email (send messages to probable messages to make
them aware about interview as well as information can be shared with employees
working within), video conferencing (interviews can be carried out through this as it will
save time as well as cost associated, along with this for carrying out meetings it can be
used), collaboration software (will assist within working in same project in different
sections, meetings can be carried out virtually) and social media (for attracting
individuals towards vacancies which exist within British Home Plc).
 Accounts department: This is the other important aspect of organisation that is liable for
ensuring that services are being carried out in an appropriate manner. Like without
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