Challenges in Talent Management in Retail Industry: A Study on John Lewis Partnership

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

TABLE OF CONTENTS
Topic................................................................................................................................................3
Introduction......................................................................................................................................3
Research methodology.....................................................................................................................4
Risk Register....................................................................................................................................5
Time frame for project.....................................................................................................................6
References........................................................................................................................................8
APPENDIX......................................................................................................................................9

Topic
To study the challenges in Talent management in context to staff retention on the retail
industry: A study on John Lewis partnership
Introduction
Background: Talent management is the constant process which involves attraction of employees
and retention of high-quality employees. In present times, the businesses are facing many
challenges in talent management approaches due to rise in the total compensation demands,
tightening of the talent market, unappealing culture of company, rise of millennial expectations,
increased employee turnover and lack of appropriate and strong leadership (Whysall, Owtram
and Brittain, 2019). Retail industry is specifically undergoing this issue, there it is essential to
study the talent management challenges of John Lewis partnership which is involved in
supermarket, banking and finance, department stores etc, in the UK.
Aim: To examine the effect of talent management on employee retention at John Lewis
Objectives:
 To understand the process of talent management and employee retention in John Lewis.
 To evaluate the challenges JLP faces in talent management approaches regarding staff
retention.
 To propose recommendations for effective talent management approaches in the retail
industry.
Rationale and significance: The primary reason for the motivation for this study is the
disruption in organisations and human resource management in retail industry of UK due to
various reasons like workforce management, high turnover, Brexit, rise of technology, rising
consumer demands, increasing industry competitiveness etc. The report will prove highly
significant for companies, employees, stakeholders of JLP and other retail companies to
understand ways in dealing with obstacles in talent management.
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