Business Management And Information Assignment

Running head: BUSINESS MANAGEMENT INFORMATION
BUSINESS MANAGEMENT INFORMATION
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BUSINESS MANAGEMENT INFORMATION
Assignment 1
Question 1
Discuss which mediums are used by SACB for internal communication? Furthermore,
classify each of these mediums in terms of the relevant type of message transmission
channel.
The employees and key stakeholders of SACB participated in the decision making
process and they were informed by newsletters, emails as well as meetings. As mentioned by
Jacobs et al. (2016), for mass communication where large number of internal stakeholders
was involved, newsletters and email are two important mediums of communication. The
email newsletters can reduce email overload while increasing involvement, awareness and
engagement along with the key stakeholders of SACB. When the information to be provided
is important and has some form of urgency, email newsletters are more appropriate as
mentioned by VORA and PATRA (2017). Conducting meetings are also considered to be
effective way to engaging with the teams and the key stakeholders of the organization (Verčič
and Vokić 2017). Meetings are an important ways to keep the employees involved and
engaged while taking into consideration their decisions and opinion. They gets involved in
the decision making process and this to ensure employee engagement and employee
involvement. The teams and other departments of the business organization are major
stakeholders of the business, hence they have the right to get involved in the decision making
process of the management (Verčič and Vokić 2017). In person meetings are essential to
boost understanding and foster team spirit among the departments.
Question 2
Identify and discuss the external stakeholders of SACB.

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BUSINESS MANAGEMENT INFORMATION
The external stakeholders of the organization include the target market including the
environmentally conscious communities, the children and the active people. The customers
are the external stakeholders of the organization (Yoon et al. 2018). The supplies are also the
external stakeholders of the business organization. The suppliers of SACB are the three
farmers known as Bakkies, Tomba and Geelbek. These farmers are external stakeholders of
SACB. They are highly adamant to their processes and practices and their farms are
environment friendly which is in alignment with the core functioning and operations of the
business organization. The other external stakeholders of the business organization are the
creditors, investors, government, society and the local community that they service (Rauwers,
Voorveld, and Neijens 2016). The retailers including Heckers and Click and Pay are also
external stakeholders of the organization. They perform the function of distributing the
products and services (Wonneberger and Jacobs 2016). The business stakeholders of the
business organization receive monthly SACB journal known as ‘Thirst”. This journal holds
specific and relevant information about the products and the business of SACB, which is
shared among the key stakeholders of the business organization.
Question 3
Based on the above case study, complete the following table by providing practical
examples of how information systems could be used to support the business at each of
the management levels.
Management level IS support
Top management The top management of the business
organization deals with strategic type of
information and uses this information to