logo

Business Management in JKL Industries

   

Added on  2020-04-01

14 Pages3199 Words47 Views
Running head: BUSINESS MANAGEMENTBusiness ManagementName of the student:Name of the university:Author note

1BUSINESS MANAGEMENTTable of ContentsAssessment Task 1...........................................................................................................................2Part A...........................................................................................................................................2Assessment Task 2...........................................................................................................................5Question 1....................................................................................................................................5Question 2....................................................................................................................................6Question 3....................................................................................................................................7Question 4....................................................................................................................................8Assessment Task 3.........................................................................................................................10

2BUSINESS MANAGEMENTAssessment Task 1Part A1.JKL Industries is based in Australia and excels in selling small trucks, forklifts and spareparts. Their headquarters are situated in Sydney with branches spread in Canberra,Brisbane, etc. They have negotiated to a range of medium and large trucks from anoverseas supplier which will keep them in an advantageous position as compared to thecompetitors. By taking the sales rights opportunity, they will experience major changes.But they lack in approach to communication for common understanding. As acommunication consultant, it is necessary to upgrade the communication strategies andprocedures. It must be ensured that the strategies are beneficial for the organizationalissues1. 2.JKL industries will shift their focus only on the retail sales and service and go out fromthe market as consumer choice and competitors decrease the profitability. They havemade a choice of honing the skills of the existing employees for recruiting within theorganization. They have also recognized poor communication inside the organizationwhich resulted in internal conflict. The challenges faced in communication include slowresponse towards customer needs and poor employee engagement due to ineffectivenessof modern communication techniques2. 3.The draft communication strategy is as follows-CommunicationAudiencesMethodsofBottom-up1 Ebert, Ronald J., Ricky W. Griffin, Frederick A. Starke, and George Dracopoulos.Business essentials. PearsonEducation Canada, 2014.2 Schaper, Michael T., Thierry Volery, Paull C. Weber, and Brian Gibson.Entrepreneurship and small business.2014.

3BUSINESS MANAGEMENTObjectivescommunicationconsultationCreating AwarenessEffecting a saleProjecting an imageIndividualemployeesSenior managementand authoritiesThe working teamsOral communicationby holding meetingsand conferencesWrittencommunicationthroughmails,memo and notice3Communicating tothe top managementwill help inawareness building,training,participation of theemployeesandmobilization.This will set up aclear criterion forselection at theemployee level ofproper actions tooffer the strategy4.4.JKL industries have a history of grievance of the employees over pay and conditionswhich made them decide for a restructure. To reduce the risk of organizational conflict asa result of poor communication, a letter can be written to the management by addressingthe details of the grievance. The management can try to resolve the issue by arrangingmeeting with the employees and the employees in turn should possess the ability toappeal to the decision made by the management. The purpose of the grievance procedureis to agree to a mutually acceptable solution of the grievance which should result in ameeting at a convenient date for the employers as well as the employees. 5.Communication strategyGrievance procedureStatement of purpose- it refers to the purposefor developing the communication strategy,for instance JKL industries have poorcommunication strategies which lead tointernal conflict in the organization5. The grievance procedure for JKL industrieswill include a letter to the management. Thestructure of the letter will be as follows-Thomas Williams24a Brian Road3 Vlăduţescu, Ştefan. "Convictive Communication and Persuasive Communication."International Letters of Socialand Humanistic Sciences15, no. 2 (2014): 164-170.4 Vlăduțescu, Ștefan. "Communication Environment: Context/Situation/Framework."Journal of SustainableDevelopment Studies6, no. 1 (2014).

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Lead and Manage Effective Workplace Relationships Assessment Plan
|18
|3213
|271

Assignment | To enhance effective external and internal communication through an appropriate policy framework.
|23
|3210
|12

Communication Strategy of JKL Industry
|13
|700
|349

Operations: Changes, Communication Issues, and Strategies
|7
|1086
|59

Communication in Trucking Companies
|15
|2250
|277

Workplace Relations: Communication Planning Portfolio
|9
|1516
|261