Business Operation Management Issues and Solutions: Aldi and Similar Stores

This report discusses the concept of business operation management issues and identifies the cause of the problem, implementing suitable solutions. It identifies Aldi & similar stores and how they offer better customer experience. The documentation determines the customer’s sacrifices and analyses the access of shopping experience. Furthermore, the report describes the business ethics and challenges of HR.

Assessment-1
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Contents
INTRODUCTION......................................................................................................................3
TASK 1......................................................................................................................................3
TASK 2......................................................................................................................................4
TASK 3......................................................................................................................................5
TASK 4......................................................................................................................................6
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................10
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INTRODUCTION
The report will discuss the concept of business operation management issues and
identify the cause of problem, implementing a suitable solutions. It will identify the Aldi &
similar stores and how they will offer better customer experience. The documentation will
determine the customer’s sacrifices and analyse the access of shopping experience.
Furthermore, the report will describe the business ethics and challenges of HR.
TASK 1
Operation management is based on the area of management concerned with
controlling, designing the different process of business operations. In another words,
operations management should be considered the different practices that help to create or
develop a high level of efficiency and performance in the business development (Roscoe,
Skipworth & Habib, 2020). During Brexit, the operation management issue can be measured
such as poor engagement in manufacture, supply chain process from one country to another.
Several companies are not authorised to use legal policies in the supply chain business. Thus,
it arise a complicated operational management issue.
Based on the news and publication, it has been identified that complicated process of
EU at the time of Brexit. In 2015, many voters were becoming older and belongs to resident’s
class people in England. They are already afraid of free movement situation of immigrants
and claiming in the process when every citizens face a poor condition such as
unemployment’s. During Brexit, small enterprise are feeling so much frustrated by European
Union fees. This is the main cause of Brexit problem for food & consumers firms. In some
places, it also minimised the shortage of products because of Brexit. On the other hand, the
biggest problem can be identified in Germany related to the shortage of labour. This kind of
situation was developed after Brexit crisis.
In order to focus on the background of Brexit problem and identify the reason behind
because of complicated process. For example- PM has following the specific voters and will
use article 50 withdrawal notification to the European Union. Brexit has been putting a big
strain and build the relations of another UK members. In some places, there is no specific
custom rules and regulations between countries. Therefore, it may be increased the
complicated situation and majorly affecting the food consumers those are import & export
products for other nations.
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To resolve challenge at the time of Brexit regarding operations management in the
organisation. It might have used the EU regulatory approach or framework that help to
provide the better facilities for importer or manufacturers. For example- Swedish based
companies associated with freedom of EU membership and get a proper licenses. This can be
possible due to trade based legislation (de Ruyter & Nielsen, 2019). Apart from that, it also
focused on the improved IT systems with different enterprise and handle outsourced services
across global world. Furthermore, EU government accommodate the better supply chain
process and adjust or uncover all complex regulation, trade activities. This type of changes
are running at the time of Brexit and immediately handled the critical situation.
TASK 2
1). Based on the case study, it has been focused on the Aldi and Similar stories which are
offering different level of customer experience. In the context of business model, Aldi is
operating approximately 1000 to 1500 square meters of space and compared with traditional
based supermarkets. There is no doubt that accommodate sites are quite smaller and easy to
find the target location. On the other hand, the smaller store can be used a specific business
model in order to reduce the number of different products (Paulose & Shakeel, 2021). Before
launching, similar stores are focused on the varieties of ketchup to select the best one. But in
another way, it has found that Aldi carriers only a few kind of variants in their products.
Based on this discussion, it has been analysed that Aldi will be reduced the different number
of items which carries only 10-15%. It enabled for increasing the efficiency of smaller stores
in the context of inventory management. This can be happened due to the effective planning
and forecasting. On the basis of analysis, it has been summarised that similar business mode
would start to do work in other industries and use an effective product development strategy
to target large number of potential consumers.
2). the customer sacrifice can be identified in terms of product attributes and level of services.
These are considered two elements in order to support for business development. Based on
the case study, it has found that Aldi focuses on the level of customer’s sacrifices means to
access shopping experience at different level (Ameen, Tarhini & Anand, 2021). Without any
doubt, it is clearly represent that Aldi reliance on its brand products which may be reduced
the costs and increases efficiency of business management. But in some cases, it may be
increased the complex situation where lady is unable to maintain products quality on regular
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basis. As already identified that there is highly competition level in the cut throat industry,
brand awareness. If some cases, the potential consumers are sacrifices for products price but
they were never compromise for quality of products. Therefore, it is directly affecting the
production and sales of enterprise. Afterward, it would be increased the customer retention
because of the sole supplier of products.
To enhance the customer journey in terms of shopping experience, it should be
considered the stability and certainty as customer sacrifices. But in some cases, it is difficult
for enterprise to handle failure & challenges due to the risks and threats, arise during market
research, data collection.
TASK 3
In today’s scenario, each and every organisations have focused on the efficient ethical
approach and identify that how they can easily handle the business operational activities.
Before understanding the organisational operations and functions, it is important to focus on
the internal and external environment analysis. The internal environment should be included
competitors, market and customers (DeTienne & et.al., 2021). In external case, it including
employees and customers. These are considered the different stakeholders which plays an
important role to handle business process. As growing the business, it would be required to
implement code of ethics concept in the business scope. Therefore, it is always supporting the
business to achieve desirable goals and objectives.
To consider the managerial ethics approach in regards of business operations
practices. These are involved different enterprises set of legislation, guidelines as they can
improve efficiency and performance of business at market level. Every business must reside
by fundamental policies and procedures. Whenever it comes to the specific operational
ethical dilemma. For example- Dell is one of the most popular technological based company
and provide the different kind of IT products in marketplace. The primary aim of Dell is to
promote the awareness of technological in different areas. In order to promote the products
and services with the help of employees. Employees of Dell have followed legal rules and
regulations to maintain ethical or moral values.
In the context of business ethics, Different companies are considered the CSR concept
in order to increase the social contribution and excellence towards business development
area. For example- Rolex is used the concept of CSR in order to promote the different
services such as health & sanitation, education, reformation of social structure. Because of
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this kind of intention, it has been already running 400+ programs across global world.
Without CSR, it is not possible. On the other hand, it focuses on the internal element of
enterprise which enables the enterprise to promote business ethical principles, practices and
also implementing health related practices among employees, customers. For example-
Google is a leading enterprise and provide the flexible working environment for employees. it
is also maintain a proper respect and consider their opinion (Ferrell & Fraedrich, 2021). In
this way, it automatically develop a strong collaboration between employees and employers.
In future, it is also leading innovation and fulfil essential requirement for potential
consumers. The promotion of working environment is always improving the business
excellence because employees can deliver the best quality of services to their customers.
In case of enterprise dealing in the technological based concept and always supporting
the people to use digitalization in their lifestyle. It is important aspect to maintain and control
data related safety. In some cases, different companies have already implementing data
protection policies and keep protect or secure sensitive information. For example- Huawei is
based on the technological firm and invest 7% of their annual revenue. In order to develop a
safe space or place in terms of digitally. Apart from that, it is also promoting the positive
workplace to create diversity or equality among staff members. In this way, it can easily
handle business standards and practices.
TASK 4
Covered in PPT- remaining part
Individual Reflection
Based on the experience, I have been shared the significant role of human resources
and identify that how they can easily manage or control challenges by HR. Discussion on the
different human resource challenges basis of organisational management process. I have
focused on establishing a collaborative working practices and build a group communication. I
had gained a great experience of HR challenges and needs to be improved in proper manner.
In my personal experience, human resource area is playing an important role in the
organisation to establish a strong coordination with employees and resolve their queries
immediately. I have to work on different skills that help me to resolve all kind of HR related
challenges and increases business growth or development.
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Based on the discussion, I have been developed understanding that enterprises operate
on the basis of their strength. Human resource department that has played a role as
coordinator between different business operations (Alsuliman & Elrayah, 2021). HR team
coordinate with accounting, finance and marketing. On the basis of experience, I have
realised that HR professionals are responsible for handling business operations especially
employees. On regular basis, it will be conducting a proper training & development program.
In some cases, I was completely agreed with role of HR in terms of business productivity and
profitability. Although, they were not directly connected with operational activities. HR
ensures that all kind of personnel approach is responsible for managing organisational tasks
with proper compliances.
CONCLUSION
From above discussion, it has been summarised the concept of business operation
management issues and identify the cause of problem, implementing a suitable solutions.
Discussion on the Aldi & similar stores and analysed the importance of customer experience
regarding products or services. It can be determined the customer’s sacrifices and analyse the
access of shopping experience. The business ethics and area of HR impact on the business
operations have been discussed in this report.
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REFERENCES
Books and Journals
Alsuliman, B. R. A., & Elrayah, M. (2021). The Reasons that affect the implementation of
HR analytics among HR professionals. Can. J. Bus. Inf. Stud. 3(2). 29-37.
Ameen, N., Tarhini, A. & Anand, A. (2021). Customer experiences in the age of artificial
intelligence. Computers in Human Behavior. 114. 106548.
de Ruyter, A. & Nielsen, B. eds., (2019). Brexit Negotiations After Article 50: Assessing
Process, Progress and Impact. Emerald Group Publishing.
DeTienne, K. B. & et. al., (2021). Moral development in business ethics: An examination
and critique. Journal of Business Ethics. 170(3). 429-448.
Ferrell, O. C., & Fraedrich, J. (2021). Business ethics: Ethical decision making and cases.
Cengage learning.
Madhani, P. M. (2022). Lean Six Sigma deployment in HR: Enhancing business
performance. International Journal of Human Resources Development and
Management. 22(1-2). 75-97.
Paulose, D., & Shakeel, A. (2021). Perceived Experience, Perceived Value and Customer
Satisfaction as Antecedents to Loyalty among Hotel Guests. Journal of Quality
Assurance in Hospitality & Tourism. 1-35.
Roscoe, S., Skipworth, H. & Habib, F., (2020). Managing supply chain uncertainty arising
from geopolitical disruptions: evidence from the pharmaceutical industry and
brexit. International Journal of Operations & Production Management.
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