Business Process Management

Running head: BUSINESS PROCESS MANAGEMENT
BUSINESS PROCESS MANAGEMENT
Name of student
Name of university
Author’s note:

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BUSINESS PROCESS MANAGEMENT
Executive summary
This report aims to discuss the business process reengineering of the Tulloch Pty Ltd.
the business process architecture helps the organisation to maintain the proper business
process and the various functions of the business. The organisations are consistently faced
with the requirement of changing. The changes could grow to be essential as the result of the
new regulations, emergence of innovative methods of dealing with the business processes or
the market demands. The productivity could be increased by the utilisation of the BPM. It
could enable the automation of the repetitive elements in the regular workflows. The
improvements in the process such as the removal of the bottlenecks, elimination of the
redundant stages and the implementation of the parallel processing stages could easily be
accomplished with the BPM.

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BUSINESS PROCESS MANAGEMENT
Table of Contents
1.0 BPM and strategy.....................................................................................................2
1.1 Business process management.............................................................................2
1.2 Benefits of business process management...........................................................2
1.3 Value chains and business process management.................................................3
2.0 Problem analysis......................................................................................................3
2.1 Capabilities gap....................................................................................................3
Performance gap.........................................................................................................6
As-Is diagram.............................................................................................................7
Process flow problems...............................................................................................7
Project scoping diagram.............................................................................................8
3.0 Proposed solution.....................................................................................................9
Business process architecture.....................................................................................9
To-Be process...........................................................................................................11
Organizational structure chart..................................................................................12
4.0 Solutions considerations.........................................................................................12
Considerations that might impact.............................................................................12
Implications..............................................................................................................13
Bibliography.................................................................................................................14

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BUSINESS PROCESS MANAGEMENT
1.0 BPM and strategy
1.1 Business process management
The aspect of the business process management could be defined as the discipline in
the management of the operations where the people utilise the various tools for discovering,
modelling, analysing, measuring, improving, optimising, and finally automating the business
processes. The BPM solely focusses on the improvement of the performance of the
corporation by the management of the business process. The BPM could help the Tulloch Air
by the automation of the business processes of the company which could increase their
productivity and lead to the increase in the revenue.
The productivity could be increased by the utilisation of the BPM. It could enable the
automation of the repetitive elements in the regular workflows. The improvements in the
process such as the removal of the bottlenecks, elimination of the redundant stages and the
implementation of the parallel processing stages could easily be accomplished with the BPM.
The business strategy of being customer focus would be easily achieved using the BPM. With
the implementation of the leaner processes and the increased productivity, the employees are
increasingly focussed on the customer and the requirements of the customer. The internal
environment of the employees organisation to be increasingly customer focussed could be
achieved.
1.2 Benefits of business process management
There are several benefits that could be gained by the Tulloch Air from the business
process management. The organisations are consistently faced with the requirement of
changing. The changes could grow to be essential as the result of the new regulations,
emergence of innovative methods of dealing with the business processes or the market
demands. The BPM provides the flexibility in the designing of the processes. With the BPM