Business Process Modeling: Definition, Benefits and Techniques

Business Process Model (BPM)
Contents
Introduction:...................................................................................................................2
Business Process Model (BPM):....................................................................................2
Current Model:...........................................................................................................2
Proposed Models:.......................................................................................................4
Proposed Process Model for The Client:................................................................4
Proposed Process Model for The Artists/Band:.....................................................5
Proposed Process Model for The Artists/Band:.....................................................6
Strategic Analysis:..........................................................................................................8
Strengths:....................................................................................................................8
Weaknesses:...............................................................................................................8
Opportunities:.............................................................................................................8
Threats:.......................................................................................................................8
Open Source Software Comparison Table:....................................................................9
Vtiger CRM:...............................................................................................................9
ERPNext:....................................................................................................................9
Compiere:...................................................................................................................9
Odoo:..........................................................................................................................9
Music Mates Analysis Report:.....................................................................................11
Current Situation of Alexander, Sergei, and Vassily:...............................................11
Strategic Roadmap:..................................................................................................11
Business Strategy:....................................................................................................11
Music Mates’ Organizational Structure:..................................................................12
Marketing, sales, and customer service:..............................................................12
Finance and Accounting:......................................................................................12
Laws and Regulations Department:.....................................................................12
IT Department:.....................................................................................................13
Conclusion and Recommendations:.............................................................................14
References:...................................................................................................................15
1

Reflective Summary:....................................................................................................17
Introduction:
The research will determine Music Mates' existing business processes as well as
deliver and elaborate a strategic plan and road map for a smooth transition from their
current way of conducting business procedures to new processes. In other words, the
research will focus on how Music Mates is currently conducting business and how
specific strategic initiatives will help Music Mates expand both internally and from a
branding standpoint. This article will also identify and analyze Music Mates' primary
divisions, such as management, finance, and operations, as well as business functions
such as marketing and software and technologies, etc.
Business Process Model (BPM):
It's a standard that lets companies visualize their internal processes using graphs and
charts (Beausoleil-Morrison, 2020). Businesses will be better able to respond to
business-to-business management issues if they have a better understanding of both
internal and external shortfalls (Braun & Esswein, 2014).
Current Model:
2
Received the request.
Recognize the
specifics of the
request.
Do you have
the time?
Make a new
date suggestion.
Quote a price and
finalize the booking
details.
Payment and contract
mailed to you.
Confirm receipt of
mail by calling the
client.
Contact the band and
notify them of the
upcoming plan.
The band takes the stage.
N
o
Yes.

For Music Mates, the existing business process is represented by the above model.
The client discovered the band on the website and called them. After questioning
about the timetable and compensatory picks, both parties agree on reservation and
requirements. The client sends the signed contract and a check fee to the
administrator's workplace, which is received by the representative. Purchase is
received after the agreement is confirmed and the check is presented at the bank.
When the band is informed of the timetable and reservation details, they show up at
the event, and after the performance, each member receives his or her portion of the
payment.
Given that Music Mates currently intends to establish their business, the organization
will undergo numerous modifications. These modifications typically involve
modifications to the entire business process, such as eliminating manual work and
incorporating technology into the processes of firms. Second, newer marketing and
business strategies will be introduced. Finally, and most crucially, developing the
organizational structure and maximizing resource consumption will be required
The business models below provide an insight of how the business will function using
the proposed models.
3

Proposed Models:
Proposed Process Model for The Client:
4
Info
Website
Booking confirmed
and email sent to
client
Customer service
is engaged with the
client.
Payment channels
displayed
Yes
Client leaves
website
No
Client
Agrees
Schedule and contract details
displayed
Booking
Client Opens
the website
Contact Music
Mates
Ask client to book
through website
Booking
Info
Booking or
InformationPhone/Visit
Website or
Phone/Visit
Client Obtains
Information
Booking or
Information
Client enters
requirements
Client makes
payment