Business Process Model Case | Maroondah Hospitals

Running head: BUSINESS PROCESS MODEL
BUSINESS PROCESS MODEL
Name of the Student:
Name of the University:
Author Note

1BUSINESS PROCESS MODEL
Executive Summary:
The report deals with the case study of the Maroondah Hospitals. The discussions have been
projected towards the utilization of the business process models within the organization. The
issues in the current business procedures are being highlighted. The business Process modeling
methods and conventions have been used here for the identification of the issues and the
illustrations includes in the report identifies the causes and the effects of the issues which are
identified in the system of Maroondah Hospital.

2BUSINESS PROCESS MODEL
Table of Contents
Introduction......................................................................................................................................4
Assumptions....................................................................................................................................4
Overview of BPM............................................................................................................................4
Process analysis...............................................................................................................................5
Design and development..................................................................................................................5
Statement of the problems...............................................................................................................6
Issues and opportunities of the current process...............................................................................6
Waiting time................................................................................................................................6
What are the problems/issues?.................................................................................................6
Why are the key problems/issues?...........................................................................................6
Why need to consider fixing them?.........................................................................................6
What are some of the opportunities after solving these problems/issues?..............................6
Need for change of the process................................................................................................6
Limitations of the process........................................................................................................7
Communication............................................................................................................................7
What are the problems/issues?.................................................................................................7
Why are the key problems/issues?...........................................................................................7
Why need to consider fixing them?.........................................................................................7
What are some of the opportunities after solving these problems/issues?..............................7
Need for change of the process................................................................................................7
Limitations of the process........................................................................................................7
BPMN Diagrams.............................................................................................................................8
As is process model.....................................................................................................................8
Conclusion.......................................................................................................................................9

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Bibliography..................................................................................................................................10
Appendix........................................................................................................................................11
Testing Process..........................................................................................................................11
Therapy Process.........................................................................................................................12