Business Processes in Wesley Hospital, Brisbane

Running head: BUSINESS PROCESSES
BUSINESS PROCESSES
Name of the student
Name of the university
Author note

1BUSINESS PROCESSES
Executive summary
The report will be enumerating the different strategies that are undertaken by Wesley Hospital in
order to enhance the processes that are undertaken by the same. On the other hand, the different
processes that are utilized by the business is being described with the view of understanding the
proficiency of the operations. The relationship mapping and the cross functional mapping, that is
undertaken in the report has helped in identifying the prospects of the organization in inducing
changes in the business operations.

2BUSINESS PROCESSES
Table of Contents
1. Introduction..................................................................................................................................4
1.1 The organization....................................................................................................................4
1.1.1 Mission of the organization............................................................................................5
1.1.2 Target market of the organization...................................................................................5
1.1.3 Strategies used by the business.......................................................................................5
2. Business process identification....................................................................................................6
2.1 PR functions...........................................................................................................................7
2.2 Admission of the patients......................................................................................................7
2.3 Recruitment of senior doctors and experienced staff members.............................................8
2.4 Medication Processes.............................................................................................................8
2.5 Operations and diagnosis.......................................................................................................8
2.6 Medical Documentation.........................................................................................................9
2.7 Supply of Drugs.....................................................................................................................9
2.8 Accounting operations...........................................................................................................9
3. Relationship and cross- functional maps...................................................................................10
3.1 Relationship map.................................................................................................................10
3.2 Cross- functional map..........................................................................................................11
4. Analysis.....................................................................................................................................12
5. Conclusion.................................................................................................................................12

3BUSINESS PROCESSES
References......................................................................................................................................13