Business Professional Development 2022

Business
professional
development

Business professional development 1
Executive summary
The business professional development is the procedure of enhancing and growing
competences of the personnel by access to education and training prospects at the
organisation. This report has stated the self-awareness for applying for an internship in the
hospitality sector. The self-awareness was stated to obtain appropriate employment positing
and developing career. The report has demonstrated career-related strengths and weaknesses.
The self-awareness included sub-section like personality, values, and emotions, emotional
intelligence, leadership, power, and politics. I have attained significant aspects of the
personality like customer orientation, listening, oral communication, customer orientation,
stress tolerance, quality orientation, work standards, and multi-tasking. The value and
motivators have a great role in understanding performance of the employees. Emotional
intelligence was defined with the Goleman’s EI performance model and Bar-On EI
competencies model. The leadership as a concern of the self-awareness is about learning and
challenging me with new ideas. The leadership was made possible through being adaptive,
team-oriented, entrepreneurial and passionate. Politics enhanced performance and
professional career and was the study of power in motion. Finally decision making and
planning process has been discussed and was made possible by the models like
rational/normative model, ‘The bounded rational paradigm’ and decision making approach.
Finally, it can be concluded that I have sufficient self-awareness qualities to apply for the
internship but decision making needed to be enhanced which is possible through discussed
methods.

Business professional development 2
Contents
Executive summary..................................................................................................... 1
Introduction............................................................................................................... 3
Self-awareness........................................................................................................... 3
Personality............................................................................................................. 3
Values and Motivators............................................................................................... 4
Emotional Intelligence.............................................................................................. 5
Leadership............................................................................................................. 6
Power and Politics.................................................................................................... 7
Decision making and planning........................................................................................ 8
Conclusion................................................................................................................ 9
References.............................................................................................................. 10

Business professional development 3
Introduction
After completing the Gold Coast, Melbourne - Hotel School, I got the chance to redirect on
the class topics and apply them to my personal life. The course explored numerous different
levels of the self-awareness such as personality, value and motivators, emotional intelligence,
leadership, power and politics. I understand the significance of utilising such skills in
developing my teamwork skills. I am capable of critically analysing concepts and models
presented in the coursework as well as improving leadership skills. I have prepared a self-
awareness report as a concrete exercise with personal assistances. It is a real-life self-
management strategy which is helpful in attaining a appropriate locus and evolving my
career.
This report has validated a dense self-awareness along with the career-related strengths and
weaknesses. It is quite helpful to me in professional business development. Factors like
personality define listening, oral communication, customer orientation, stress tolerance,
quality orientation, work standards, and multi-tasking. It has a great role in hospitality. The
value and motivators have abundant role in comprehending performance of the employees
along with the turnover rates. The emotional intelligence supports me in controlling emotion
in order to manage stress and perform capably even in critical conditions. Leadership as self-
awareness is the capability to translate vision into reality. The politics is helpful in enhancing
the performance and professional career.
Self-awareness
The self-awareness is all about identifying and comprehending owns emotions utilizing them
to accept one’s weaknesses, strengths, capabilities and possessing self-confidence in order to
succeed. The self-awareness is found to be substantially linked to job performance.
Personality
In the context of my career in hotel management, I have maintained a personality comprising:
Listening: I have attained good listening skills which are not all about listening but noticing
the whole body language and gestures. I consider that it is vital to listen to the guests
specifically when they do not speak the same language. Nonverbal communication has great
role in identifying customers (Martinez-Martinez, et al. 2019).