Business Project and Programme Management

This report discusses the concepts of business project and programme management, focusing on the case study of SB, a technology organization. It covers various aspects such as acquisition, in-house manufacturing and outsourcing, new product development, estimating and scheduling, and more. The report also highlights the scope of the programme and its deliverables, as well as the critical evaluation of the timeline for completing the projects. Overall, it provides insights into effective project and programme management in the business context.

BUSINESS PROJECT AND
PROGRAMME
MANAGEMENT

Contents
INTRODUCTION...........................................................................................................................3
OVERVIEW....................................................................................................................................3
CASE STUDY.................................................................................................................................4
Outsized issue.........................................................................................................................4
Slight issue..............................................................................................................................4
Performance criteria...............................................................................................................5
SCOPE OF PROGRAMME AND DELIVERABLES....................................................................5
Acquisition.............................................................................................................................5
In –house manufacturing and outsourcing.............................................................................6
New product development......................................................................................................7
ESTIMATING AND SCHEDULING.............................................................................................8
ISSUE AND RISK MANAGEMENT.............................................................................................9
Organisation, Stakeholders and Governance.................................................................................10
Determine of organisational structure..................................................................................11
Evaluation of stakeholder view on outsourcing of manufacture..........................................11
PROGRAMME CONTROL..........................................................................................................12
KPI........................................................................................................................................12
Benchmarking.......................................................................................................................12
CONTRACTING AND SUPPLIER MANAGEMENT................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Business project as well as programme management refers to a broad area of study and
practices that is required by business houses for formulating appropriate plan and execute that
make a project more successful. This also help organisation for scheduling all programme within
a particular time frame. Actions and activities that are planned by organisation for formulating
and implementing business project and programme management are highly authoritative (Smyth
and Duryan, 2016). Along with this it also ensure that all projects of organisation are executed as
per decided plans. This report is composed from point view of SB that operates its business in
technology industry. It is situated in Washington, US and currently focused towards planning
and implementing strategic business transformation. Further, for supporting all discussion this
report covers business case as well as programme management to implement changes through
applying strategic programme. Moreover, report highlights on programme management,
stakeholders and governance and many more essential aspect to execute all projects in noticeable
manner.
OVERVIEW
SB is a technology organisation which is operating there business at global level by
manufacturing products at low cost in order to obtain high market share. The organisation also
operates manufacturing and outsourcing unit in the Far East. Along with this product
development centre is also managed in Western Europe that works as a supporting centre for
enhancing Engineering excellence of organisation. Along with this organisation currently
consider to implement new apparition or vision among all department that leads business firm for
expanding and diversifying its business by terms of increasing variety of products and there
portfolio (Smith and Dodds, 2017). It is also increasing market presence of products which
increases market share and profits for company. Hence, to accomplish them properly key in
projects that undertakes acquisition of WN, in house manufacture and new development project
for establish of Innovative software development centre.

CASE STUDY
The main function of organisation is to formulate effective plans that aids business to
complete plan for a completing the process of transformation. With this strategy of business
management consider all those issue which executes all work as per effectiveness of programme.
Therefore, there are various key aspects that are essential for understanding process that lights
effective results for generating all plans in an organised manner and issue which is related with
projects are consider by organisation effectively.
Outsized issue
 Layout issue- The first issue that is faced by management relates with organisation after
the acquisition of work with WN states problem or challenges for decided of particular
location. It is because one key objective for organisation is to enhance operational
efficiency to manufacture all products at low cost with also maintaining quality of
products. However, challenge associated with layout of plans specifically for particular
location generates long term issue for Europe (Rosati and Conti, 2016). It is because
organisation structure and methods to perform function for both organisation is different.
 Government issue- Macro environment impacts directly on methods as well as goals of
company so it is essential for respective organisation to work as per political factors of
Europe. The reason relates with this is because organisation that relates with management
enjoy regulates various clarification. Along with this it is analysed that Brexit impacts on
the work function with clear and potential impacts because of which investor are not
ready to invest amount in European market.
Slight issue
 Workforce issue- Quality plays an important role for organisation that consider better
results to shift all work as per manufacturing cost. This is related with Far East and USA due
to which large number of individuals are not motivated to shift towards other places which
reduces number of job in US (Rijke and et. al., 2014). Further, productivity of organisation
is also reduced because of less skilled employees.
 Brand value- In the present scenario, goodwill and brand value of organisation plays an
important role which leads company to increase their profits. Strategic transformation
process is possible only if their brand reputation remain similar. US is home country for

acquired firm of WN, which principle that it headquarter are planned towards closure of
work. This determines manufacturing and production work as per New software
development centre for excellence.
Performance criteria
With analysis of above issue that are requires for organisation are taken into consideration
for completing all task as per decided criteria. This relates with access of overall success
organisation understand that its transformation programme is implemented as per company
(O'brien, 2019). Therefore, some of key performance criteria are mention as below:
 The first essential performance criteria that relates with cost of production is used to
increase profits by providing there products at low cost.
 Another new product criteria that relates with performance demonstrate that with new and
integrated offering as per appropriate mobile software. This related with bespoke software
for its clients.
 Operations which are essential for management consider that it is managed by firm for better
access of transformation process. External agency plays an important role such as DDC
increase market share for organisation.
SCOPE OF PROGRAMME AND DELIVERABLES
Schedule is the another important aspects which determines better time frame for
organisation that leads projects and programmes of organisation to execute and complete in
proper manner. Moreover, all projects of company are completed in proper manner that relates
and engage with strategic transformation programme of SB, along with this all projects are inter-
related which determines individual scope for all programmes.
Acquisition
It is an essential and prominent project that touch with overall transformation by which
organisation will complete its projects to gain desired results. The reason for this is same that
allow organisations for expand and manufacturing their capacity which processes to develop new
software by synergising all resources and capabilities in effective manner (Nicholas and Steyn,
2017). It is also necessary for organisation to implement changes within company. Moreover, it
also allow organisation to keep its products at low cost by sharing essential resources with WN.

 To decide location or place- With understand scope of particular project determines that
there are various locations present in market at which WN establish its manufacturing units.
The large unit is situated in Europe and small is establish in USA. The organisation is
willing to establish a unit as per organisation that leads to manufacture in house products. It
also relates with business sourcing strategy. Moreover, from the point of this project it is
analysed that all manufacturing units are shifting its operations in Western Europe that leads
to work with closure of firm and its establish in USA (Miterev, Engwall and Jerbrant, 2016).
It also work as a major setback which for organisation that enhance firms capabilities. So
with balance approach organisation required to adopt all work with SB that allow firms to
perform its functions on independent basis.
 To identify possible synergies- There are various ways present in market that leads WN to
synergise all work as per SB. This refers that skills of WN are effective and it is essential for
management to manage all work as per establish of unit in organisation that refer Western
Europe provides various benefits in order to develop an effective agenda for sourcing
strategy. In context of critically assess of project all operations of organisation are shifted to
lead as per task and closure of work unit in the USA to deliver and ensure development of
offering between hardware and software.
 Determine of strategic approaches- With the above discussion, an effective approach that
allow SB for acquire to make strategic alliance that are available for skills as per market
reputation. This capacities and capabilities of organisation to ensure to integrate as per
strategic to approach that requires amalgamation as per resources in relation with new
software development.
In –house manufacturing and outsourcing
It is necessary for organisation to cut cost and product quality with work to make
prominent strategic objective. This is used for managing towards as per organisation that
enhances to make long term results as per production facilities that is used to work with US,
which is used for products quality (Maylor, Blackmon and Huemann, 2016). Further, with lot of
concern in term of losing its jobs that reduction for firm reputation in host country. Therefore,
project scope bring to make negative factor as per positive that enhances product quality. In
order to ensure this deliverables as per highly managed, the alternative option for organisation
which firm that makes a small production unit. This in order to ensure as per making units that

only to develop as per necessary parts with units that proper assembling of products to set more
unit with cost development.
New product development
This project perhaps that associated with highest scope and major deliverable that includes
quality and integrated software. Along with bespoke software for its clients that take place for
almost future units of company to make foreseeable time. Moreover, scope of project is same
and it would take more place in almost consider work to deal with future units for work with
foreseeable time. It is also necessary for all activities that task to relate with new product
development that makes plan in appropriate manner (Lytvynchenko, 2016). Therefore, this is
necessary that all activities and task related to new product development which are planned in an
appropriate manner. With purpose of NPD process is mention as follow:
 Idea generation- This is first step associated that generation ideas from internal and external
sources that would mean SB to include work as per strategic objective that is used to work
with specific clients that relates with mobile technology and software requirements.
 Screening- This stage would require the firm to screen the thoughts that are referenced
previously. Thus, as far as market prerequisite and plausibility, SB must create successful
programming identified with portable UI, alongside the bespoke programming for different
organizations. Alongside this, another item that must be thought about is the present
programming venture with DDC for tablet PCs.
 Development of Idea and Testing- This needs the organization to build up the idea alongside
master information picked up from WN for the new versatile interface and pro programming
programs. Besides, this progression with additionally lead the organization towards testing
the present prerequisites for the tablet program as well (Görög, 2016). Besides, the testing
stage is likewise connected with giving preparing to existing and new representatives
towards working with each other, alongside creating and utilizing the advancements towards
item improvement.
 Marketing Methodology- Promoting of contributions is pivotal for the organization so an
intrigue inside the market is made. Subsequently, the firm is required to utilize strategies
like advanced and web based life showcasing.
 Business Examination- Another significant advance inside this procedure is related with the
improvement of figures towards the new contributions which SB is wanting to dispatch in

the market. Subsequently, for this reason, the association is required to utilize instruments
like income investigation, benefit and misfortune projections, computations of return for
money invested, etc.
 Product Advancement- This is the real item improvement inside the organization where
every one of its abilities, assets and systems would be oppressed towards arrangement and
testing of these product according to the market prerequisites.
 Test Advertising and Commercialisation- It is the last advance of this model, which would
expect SB to test the adequacy of the product inside the market upon tests and afterward at
last popularize the contributions.
ESTIMATING AND SCHEDULING
It is another fundamental angle inside the entire change methodology to recognize and
basically assess the booking and consummation of the general program, just as for every one of
the venture related with the equivalent (Engelbrecht, Johnston and Hooper, 2017). Subsequently,
beneath is the course of events dissemination of the program alongside important issues and
approaches, alongside contrasts in seeking after each venture.
Overall programme Timescales Differences
Acquisition with WN Three months *
In-house manufacturing Two months Two month
Process of NPD Five moths Two month
Centre for excellence Eight months Three month
Total 18 Months
Critical evaluation
According to the above period for two years it is decided that towards completion of
overall change programme that denote difference and scheduling of all work underlined all
projects in associated way. Moreover, with critical evaluation of all programme, the time period
to establish changes in organisation is only for period 18 months. Along with this by acquisition
and set of new units in Western Europe. Timeline also not provide enough space for the effective
research of market and also to make better performance test after acquisition and set of new units
across different region. Moreover, different aspects which generates issue as per schedule is
mention as below:

 Workforce Confrontation
 Lower productivity
 Ineffective time management for infrastructure development
 Failure of products
Therefore, approach to complete all projects as per time period is most essential function for
organisation for accomplish of right results that means new projects are completed after
completion of previous projects (Dalcher, 2016). Moreover, due to difference at time of
generating centre of excellence it is identified to work with high imperative that leads to
complete work with bigger activity. The gap within organisation is due to complete work for
preparing task as per overall activities for aligning each resources to increase development.
Along with this new units are set as per contractual basis with WN, So SB requires minimum one
month time period to implement infrastructure and work for plan development.
ISSUE AND RISK MANAGEMENT
According to mention task, it is might possible there are various risk and contingencies
associated with different process and strategy that is willing by organisation to perform work.
Thus, risk associated with overall programme and mitigation option are mention as follow:
Risk Seriousness Mitigation strategies
Limited number of user High To deal with risk, SB is
required for ensure consistent
product testing by which
online auditing and adoption
of methods such as six sigma
process for software
development.
Ineffective infrastructure Moderate To mitigate risk aspect which
are same, organisation must
indulge their work by effective
market research. Lean
management and Total quality
management also ensure that
infrastructure must developed

as per requirement of
stakeholders.
Workforce Confrontation Moderate With transparent and proper
communication that is
required by employees allow
organisation for assess of
personal securities. This also
organisation for taking
corrective action to increase
welfare of employees.
Enhancement in contractual
terms
Minimum Organisation ensure that their
new contracts are established
with certified and professional
legal consultants that helps
organisation to keep interest
within market.
Ineffective team and groups Minimum With better training and
communication system
organisation must facilitated
employees of both
organisation. Along with this
Lewin’s change management
model and Tuckman’s team
theory helps to manage work
in effective manner.
Organisation, Stakeholders and Governance
This is authoritative that SB global and technological operates their work in proper manner
that facilitates different aspects which are good practice and governance (Butler, Szwejczewski
and Sweeney, 2018). For this organisation also analyse that its accountability works for range of
different stakeholders that is related with different projects. Some aspects which are mandatory
for SB to deliver good practice are mention as follow:

Determine of organisational structure
As mention in case, SB adopts must perform their work with functional structure for
managing its operations and functions for completing work as per manufacturing offerings.
There are various challenges such as ineffective integration between software and hardware
offerings, delay in completion of project. The major challenge which is imposing towards
customer put more faith and money for purchasing high quality products and services.
Therefore, to deal with changes, organisation adopts divisional structure for organisation
and the reason relates with recommendation is that there are different division that is inclusive
for completing all task as per divisional heads. This individuals also monitor performance
standard for team in order to ensure a timely delivery of products with high quality.
Evaluation of stakeholder view on outsourcing of manufacture
This is important for organisation to analyse different views of stakeholders that are related
with projects of organisation which are undertaken by organisation. Therefore, in context of
outsourcing the manufacturing units there are different viewpoints as per case study. Some of
these aspects are mention as below:
 Financial officer- Individuals provides projecting view for analysing different views as
per stakeholders and outsourcing of organisational work and manufacturing units.
Therefore, in regards to manufacturing unit product quality for re-shoring start with US
and other locations. This also believe that by doing all work with effective firm
reputation as per WN’s home country.
 Employees- With point view of contrast completing work as per CFO, organisation
consider that its facts re-shore happen with US, then it would also mean closure for WN’s
supporting unit and the loss of jobs that happen in Far East. Hence, persons are not agree
with same issue of job insecurity.
Therefore, as per views of stakeholders, good practice for organisation ensures that interest of all
stakeholders with maintaining its needs as per effective process (Bakar, 2020). For this purpose it
is appoint to work with proper audits for controlling and managing all units to safeguard product
quality. This also allow organisation for enhancing scope of improvement towards fulfil of
aspirations as per financial officer and employees of both organisation.

PROGRAMME CONTROL
KPI
This approach related with set up of different indicators for performing all work towards
overall programme. In relation with transformation take place as per SB, this indicator that cost
effectiveness with manufacturing, product quality and delivery of products in minimum time
generates positive feedback from customers.
Benchmarking
Benchmarking method associate with implement and set up of benchmarks and milestones
for denoting better success for project (Dalcher, 2016). According to transformation programme,
the key milestone generated effective acquisition with minimum integration, production with
high units and integrate software and hardware products as per essential unit of outsourcing and
sales.
Out of both mention methods, organisation must utilise KPI (Key performance indicator)
because it is more effective and it also provides quantifiable results for each project activity. This
allow the organisation for solving exact issue that associate with accomplishing set quality and
consistency for performance of products.
CONTRACTING AND SUPPLIER MANAGEMENT
Supplier and contracting management take place according to the requirements of
organisation and the relations with stakeholders such as commitment of work. With the existing
contractual mechanism it is weak to consider different case related with DDC and ineffective
management quality as per workplace relationship. Thus, in relation to Centre of excellence,
various pointers that due to which contractual dispute take place are as follow:
o Ineffective use of resources.
o Wrong number of material supply
o Deviation among variety of products
o Inappropriate schedule for acquisition
Therefore, there must be strong mechanism is adopted by organisation that ensure inconsistency
will not take place within organisation. Management charges high fine which is imposed on
organisation for take compensate about mistakes that take place immediately within internal
premises. It is also used for bidding better results with new supplier for organisation that allow

management to gain proper supply of materials that is essential for operative supplier and
contracting management.
CONCLUSION
From the above report it is concluded that programme management and business project
are more effective which ensure that new projects for organisation are planned and executed
within appropriate manner. This is crucial issue for organisation that consider for overall
transformational programme that is related with whole departments and employees of an
organisation. This is used for determining challenges and barrier which takes place within
procedure of company. Moreover, it is also important for analysing and evaluating scope of
overall programme that relates with deliverables and allow for determine similar magnitude with
in the firm capacity. Along with this in addition for each project that relates with transformation
programme must evaluate and differentiate all work in terms of estimating and scheduling all
work to complete essential task on urgent basis. Risk is also identified by organisation with
contingency measure in order to ensure all major and possible factor which is identified to deal
with different situation. In the last, it is also necessary to understand governance and
stakeholders for organisation as it also deliver good practice for complete all functions within the
organisation with in systematic manner.

REFERENCES
Books and Journals
Bakar, M.S.A., 2020. Business intelligence modelling for graduate entrepreneur programme.
Journal of Information and Communication Technology. 13. pp.55-86.
Butler, M., Szwejczewski, M. and Sweeney, M., 2018. A model of continuous improvement
programme management. Production Planning & Control. 29(5). pp.386-402.
Dalcher, D., 2016. Programme Management Managing Uncertainty through Programmes.
In Advances in Project Management (pp. 61-70). Routledge.
Engelbrecht, J., Johnston, K. A. and Hooper, V., 2017. The influence of business managers' IT
competence on IT project success. International Journal of Project Management. 35(6).
pp.994-1005.
Görög, M., 2016. A broader approach to organisational project management maturity
assessment. International Journal of Project Management. 34(8). pp.1658-1669.
Lytvynchenko, G., 2016. Financial mechanism as a part of programme management. Procedia-
Social and Behavioral Sciences. 230,.pp.198-203.
Maylor, H., Blackmon, K. and Huemann, M., 2016. Researching business and management.
Macmillan International Higher Education.
Miterev, M., Engwall, M. and Jerbrant, A., 2016. Exploring program management competences
for various program types. International Journal of Project Management. 34(3). pp.545-
557.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Taylor & Francis.
O'brien, J., 2019. Category management in purchasing: a strategic approach to maximize
business profitability. Kogan Page Publishers.
Rijke, J., and et. al., 2014. Adaptive programme management through a balanced
performance/strategy oriented focus. International Journal of Project
Management. 32(7). pp.1197-1209.
Rosati, U. and Conti, S., 2016. What is a smart city project? An urban model or a corporate
business plan?. Procedia-Social and Behavioral Sciences. 223. pp.968-973
Smith, B. and Dodds, B., 2017. Developing managers through project-based learning. Taylor &
Francis.
Smyth, H.J. and Duryan, M., 2016, September. Knowledge application in the supply network of
infrastructure programme management. Royal Institution of Chartered Surveyors (RICS).
Online
Political uncertainty consider investors, says EY survey. 2019. [Online] Available Through: <
https://www.ey.com/en_in/attractiveness/19/how-can-europe-raise-its-game-ey-european-
attractiveness-survey-2019>