Business Project and Programme Management

This document provides an overview of business project and programme management, focusing on the scope, deliverables, estimation, scheduling, and challenges faced by companies. It discusses the case study of SB, a technology company based in the USA, and its transformation process. The document also includes information on outsourcing, in-house manufacturing, development of new products, and the importance of estimating and scheduling in project management. It concludes with recommendations for improving project and programme management performance.

Business project and
programme management

Table of Contents
INTRODUCTION...........................................................................................................................3
OVERVIEW....................................................................................................................................3
BUSINESS CASE / PROGRAMME MANAGEMENT.................................................................3
Soft Issues...............................................................................................................................4
Hard Issues.............................................................................................................................4
Performance Criteria..............................................................................................................5
PROGRAMME SCOPE AND DELIVERABLES..........................................................................5
WN’s Acquisition...................................................................................................................5
Outsourcing and In-House Manufacturing.............................................................................6
Development of New Product................................................................................................7
ESTIMATING AND SCHEDULING.............................................................................................8
RISK AND ISSUES MANAGEMENT..........................................................................................9
ORGANISATION, GOVERNANCE AND STAKEHOLDERS..................................................10
Purpose of Organizational Structure allowing for alive challenges.....................................11
Critical Evaluation of Stakeholder Views on Outsourcing or location of manufacturing . .11
PROGRAMME CONTROL..........................................................................................................12
Benchmarking.......................................................................................................................12
Key Performance Indicators.................................................................................................12
CONTRACTING AND SUPPLIER MANAGEMENT................................................................12
PART B..........................................................................................................................................13
1. Compare the advantages and disadvantages of two Project/programme Management
Frameworks..........................................................................................................................13
2. Critically justify your choice of frameworks and analyse why they are relevant to the Case
Study?...................................................................................................................................14
3. Reflect on the choices and provide a clear recommendation for improving
Project/programme Management Performance within SB...................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Business Project and Programme Management includes different prospects through
which the different organisation performs their management procedures to get the amended
result inside peculiar measure of case. In this management perform different actions that is based
on the planning, organising, directing, implementing and controlling of several function which
the company gets the achievable outcomes in a systematic way. It is one of the most important
activities that are performed within the business in order to accomplish the adequate project and
all its measures as well (Anmane, 2019). In addition to this the standardised output will get
achieved that has been set by the company by acknowledging the particular plan and with the
help of appropriate scope. It is a report which is based on SB as it is a business that deals with
the global technology and get established and headquartered in Washington, USA. Company is
recently gone to plan to perform the business transformation strategically thus this report is based
and includes the business case or the programme management. With the help of it the scope and
deliverables will be set up to get attain effective outcomes. There is some estimation, scheduling,
governance and stakeholders that get affect the supply management of the business.
OVERVIEW
SB is a company that is more based on the technological software development of US
and manufacture the services with the low cost and with that provides more reliable and durable
products and services to their customers. It has been placed in the Far East in the Western Europe
and with that they have the supporting centre in Europe that is based on the engineering
excellence. The SB will works with the motive and the aim to provide the best and diverse
portfolio to the customers by making the strong presence in the market by which more and more
customer get connect with them. Thus they perform acquisition with the WN that is the in house
manufacturing of the software.
BUSINESS CASE / PROGRAMME MANAGEMENT
As company is planned to perform the transformation process thus they get also faced some
different challenges to get compete with the better implementation and execution within the
business to get beneficiary outcomes from the certain programme (Bell, 2018). Thus there is
some different key concept that is very much needed to get make the better understanding of the

Hence, there is few key feature that is required to understand in buoyant and with this the
transformation process is performed in effective manner. Thus there are a lot of challenges that
are faced by the company and that are as follows as:
Soft Issues
Brand status: The Company will uses the transformation process by which they could uses the
relatable strategies by which the image of the business didn’t get affected. But on the other
hand the headquartered of the business will get closed by which the brand value will get
affected in USA and it is the condition that is not in the favoured of the company and they
somehow have to bear a loss.
Employment Jobs: As the business will get acquisition thus there is the loss of job opportunities
by which a lot of employees get out of the job by which it has the direct impact on the image
and value of the company (Cameron, 2019). The company get outsourced to USA from the
Far East. It get de-morale the employees and company might loss the best skilled and
talented employees from the business.
Hard Issues
Political Factors: It reflects the interference of the government with their different policies and
regulation that must get followed by all the organisations. As the business will get opened in
Europe by performing acquisition with the WN thus they have to follow a lot of political
factors. But after the Brexit it brings a lot of performing pressure on all the companies thus it
is more difficult to get expand the business and gain adequate profit (Political uncertainty
considered top concern among European investors, says EY survey, 2020). It is a cause that
has the negative impact or the biggest challenge for the company and to get develop
software with more excellence.
Location Issues: It is the issues as because to get manufacture the product from the reliable place
that helps the business to gain higher profit by get joins with the lot of customers. Thus
location is the biggest challenge while making acquisition with WN (Coghlan, 2018). In this
the business could solve it as the strategic objective and develop the product at minimum
cost and better quality by which the company receives higher revenue. It is the challenge for
the business to get chose the better location in Europe and maintains the appropriate
structure within the acquiesced business.

Performance Criteria
As per the different challenges that are as discussed above are more required for the
business that they get over come or get cope up with that by which they could get the better
heights in the business. There are some of the criteria that must get followed by the company that
are as defined below as:
 There will be the flexibility and composer and that is attain by getting linked with the
experienced agencies as like DDC and they could share their experience that are more in
favoured with the company.
 The cost of different products and services will get reduces with the maintenance of
quality by which the business attains higher revenue (Emeasoba, 2018).
 The new offered software and other interface for the mobile and the computers will be
clearly defined to the customers by whom they could have better understanding.
PROGRAMME SCOPE AND DELIVERABLES
It is one of the other important aspects for the business in which adequate time period
will get assigned to each and every task and human action that has been performed while
developing various software with lot more perfection. It is important and needed that scope of
each task will get noticed by which the better evaluation of the programme will get maintained.
WN’s Acquisition
It has been performed under the transformation process in order to enhance the range of
manufacturing and production of different software with lot more efficiency. It helps to get
produced the better software with liable prices and with the working capability, resources,
performance will get emphasised that is required to get make the higher sales and more profit. It
helps to share the loss and the profit as well with more equal shares but there is the probability of
winning and get attain the better outcomes that are in the favoured of the business (Geraldi,
2018). While considering the scope and the deliverables there are some various tasks that get
associated with the acquisition and are as defined below:
Formative the Strategic Approaches:
According to the above prospect the SB will get perform the strategic alliance with the WN
and it helps to enhance the skills and the abilities of the business that also address the brand
image of the company. The approach of the both the business will get integrated and that

could have the positive impact on the different development of the applications that brings
more success and better growth of the business.
Set up the Location:
It is the scope of the business under which they could find the appropriate place or location
for the business and in this the manufacturing department is the major criteria that are in the
Europe and it is the part or the smallest integration of the USA manufacturing (Koria, 2020). The
business will make the new business in Western Europe with the major focus to get in house
manufacturing strategy that compensates the different sourcing as well. While transformation
process will get performed the business in USA will get shut down and it has reduced the ability
and capacity of the business to get accomplishes the certain project. Thus the balanced approach
will get followed by SB in which they perform their works independently and set the new
business in Western Europe.
Classification of probable Synergies:
There is several manner in which SB will get synergise with the WN while performing
the merger and it enhances the capacity of the business to get ensures that the new products will
be offered in the market and covers both application as software and hardware too.
It is required that the deliverables of project is managed in timely basis and under this the
overall scope of conducted programme is considered. In this all the synergies and other
participative impacts has been managed and along with this better location is set up in which
affordable change are implemented within the business.
Outsourcing and In-House Manufacturing
There are some different objective of the company but the major ones are to reduces the
costing of the products and other one is to get enhanced the quality of the products and services
while performing the transforming process. The company will make the plan on some recent
ability that they will re-shore the manufacturing and production in order to facilitate the quality
of the products. On the other hand the adequate facility of SB that is provided by their home
nation will get disbursed and it has negative impact on the productivity of the business (Li,
2019). To get ensure that business get profit they must start deliver the services on time and that
is more managed by which it adds the cost to the different operations that are performed by the
business with an effective and efficient manner.

Development of New Product
The product will get formed with more scope and better deliverables by which the market
attraction will get attained by the business and customers also get attract with the different
hardware and software applications of the business. The company could have managed the scope
and by following different strategy could achieve the success with more relatedness (Márquez,
2018). It is important that the company must provides the new and developed software in the
market that imparts more easiness for the customer to get used the advanced technological
products and for the business must use the NPD process that is as discussed below as:
Idea Generation:
In this the new idea will get made with the analysis of the external and the internal sources
by which the business get better benefit and that is happened by performing the market
research through which different standard of the market will get known that is in the f favour
of the business.
Screening:
It is the second stage in which all the creative and unique ideas will get compared and
analysed to fulfil the requirement of the company in favourable manner. The SB will get
make the interface for the mobiles and provides better knowledge to the customer by which
they get using the product. In addition to this the company will make the other product as
well that is the advanced tablets or the computers with the help of DDC agencies.
Development of Concept and Testing
It is more imperative for growth and development of business as in this the different
knowledge will get collected about the mobile interface and this company will test the
software with different prospect by which the better and perfect software will be provided in
the market and for the customers (Midgley, 2020). It is required that the employee are more
trained by which they could make the sufficient implementation of the products in more
effectual manner.
Marketing Strategy:
These are the different technique that is used by the company to get provide the better
information in the market about the different offered products of them and in this the
business must uses the platform of social media and also uses the digital marketing as well.
Business Analysis:

It has been analysed that the company could measure the different products that are offered
by their competitors in the market and then SB makes the different strategy to launch new
merchandise in a newer marketplace. In this company must manage their own resources as
like the profit and loss statements, cash flow statement and the return of investment as well
to make superior investment in the market.
Product Development:
In this the company will inserted the different up-gradation within the business by which
the working capability of the business will get enhanced and by this they could fulfil the different
demand and requirement of the market (Nuthall, 2018).
Test Marketing and Commercialisation:
It is ending of the process and in this SB will test different products and get the effective
outcome and they furthermore provides the better offered products in the market.
ESTIMATING AND SCHEDULING
It is the different characteristic through which transformation process will get performed
with more perfection and in this the overall strategy will get evaluate and analysed by which the
critical solution will be provided to the scheduling of the overall programme. There are some
particular time that is assigned to each activity that is performed within the process and business
also faces the different challenged that are being generated while pursuing the achievements of
the project that is as explained below as:
(Note: The above discussion will also includes difference between the previous project and
beginning of new project that is performed within the 2 years)
Critical Evaluation:
It has been evaluated that over the period of two years the complete programming will
get performed and it also includes the differences as well that has been raised while scheduling

the overall projects (Oldman, 2018). The critical evaluation of the overall programme is defined
that it is very certain period thus imparts more limit while making the changes while performing
the acquisition with the WN in order to set the new business in the Western Europe. The given
time period is not appropriate to make the effective outcome in the making the market research
and perform different testing within the business to make the new profit from different business
units. There are few issues as well which is raised on very random basis that are as defined
below as:
 Employee struggle
 Stoppage in infrastructural development of new units
 Merchandise failure
 Weaker output
Thus the company must follows the particular approach that is needed to make the sequential
outcomes from the project as in this the new project will be started while the end of other
project that imparts more clarity within the business. In addition to this to get manage the
difference between the activity some certain time period will be assigned to get prepare the
better usage of resources and that time gap is of three months. The SB will perform the
contract with WN and then take one month’s period to get plan the better infrastructure
development.
RISK AND ISSUES MANAGEMENT
There is some different risk and issues that are get associated with the overall process and
for this the company must performs different strategy to get effective results (Pivec, 2019). Some
of the risk and its mitigation strategy are defined below as:
RISKS SEVERITY EXTENUATION
STRATEGIES
Restricted Individual
Programme Software
HIGH
SB will perform the
continuous testing to get
remove the risk and for that
uses sic sigma strategy and
auditing as well to develop
better software.
Futile Infrastructure MEDIUM In this SB perform the market

research and then apply total
quality and lean management
to develop efficient
infrastructure.
Employee Confrontation
MEDIUM
In this SB make the effective
communication with
employee by which they
resolve their personal and
professional issues by which
they make appropriate
relationship with them.
Progress of Contractual
Terms
LOW
In this SB must follow all
legalities and then make
contract to make and develop
more interest within the
acquisition.
Fruitless Unit Relation
LOW
The business must perform
training by which the
employee get perform their
work with more perfection.
SZB uses Tuckman’s Team
Development theory to make
most liable relation with
employees.
ORGANISATION, GOVERNANCE AND STAKEHOLDERS
The SB will follow the governance rules to get effective accountability outcomes by also
get affects the stakeholders in the different projects that are performed within the company.
There are some different factors that are usable for the SB and they must follow that to deliver
good practice that is explained below as:

Purpose of Organizational Structure allowing for alive challenges
As from above case, SB must use adequate structure and for this they must uses the
functional one to get manage the different functions and operation while manufacturing the
different products in the market. There are some different challenges as well that has been
generated while making the hardware and software applications that is in terms of maintenance
of quality.
It has the direct impact on the buying behaviour of the customers and for that the company
must uses the divisional structure (Rezvani, 2018). In this the work is assigned on the basis of
department and it helps to improvise the working ability of the company. Thus on time delivery
will be processed out by which customer get better application with more quality and less cost.
Critical Evaluation of Stakeholder Views on Outsourcing or location of manufacturing
It is a one concept through which the company must analyse the stakeholders list that has
been considered by the company and it is on the basis of the location and the outsourcing of the
manufactured products. It is the case study that has different viewpoints and it is as described
below as:
Chief Financial Officer:
The CFO has the major role within the company as they will find out the best location
and ensure that company produces the better quality products in the market or as for the
customers. In addition to this they also ensure that the cost will also get reduced but that is by
reduction the production cost not in the reduction of quality standards. It has the positive impact
on brand image of organization.
Employees:
The viewpoint of the employee also be very much important as much the employee get
linked with the company that much profit will be earned by the business. As the SB will shift in
the Western Europe thus there is the shortage of job in Far East by which employee are not
happy with the business.
Thus the company must view the list of stakeholders and ensure that they get attract with the
services of the company and that is perform by making the market audit. It allows the business to
make the better and achievable outcomes in the market with more systematic way.

PROGRAMME CONTROL
Benchmarking
It is the method in which company will set working standard for themselves and it helps to
gain the achievements with more sufficiency. The transformation process has removed the
different negative impact of the acquisition and helps to get more fitting with the customer and
providing the required amount of developed software’s to them.
Key Performance Indicators
It is the approach that is used by the SB to get measure the difference between the
performances by which they get more creativenesses with their efforts that has been inserted to
gain the higher outcomes in terms of more revenue. The indications could be achieved in the
form of manufacturing rate, quality of the services, on time delivery and they also collect the
review of the customer by collecting the feedback as well.
As from the above two methods the SB must uses the key performance indicators (KPI) as
it has helped to know more about the present and past performance by which the company could
analyse the better approach through which they get successful outcomes (Vidgen, 2020). It also
provides the quality result by which it is easier to get compare the performance and it reflects the
reachable performance of the company. In this key performance indicator is being selected by
the company and in this the ability to gain more success and development is managed and
controlled in effective manner. It also be more helpful to accomplish the project in timely basis
and with this its ability to control the different other negative impact in needed will be controlled
and assessed with more appropriateness.
CONTRACTING AND SUPPLIER MANAGEMENT
It is also be most required as well as important for the company as it helps to take the
better contribution from the stakeholders by which the company could get more benefit. As per
considering the DDC case the contractual mechanism it quite less effective because the quality
will not get managed and it also affects the relationship in the workplace. There are some of the
disputes of the contractual that is in the relation with the centre of excellence and that is as
defined below as:
 Calamitous Number of Demand Material
 Deviation in prime of substantial

 Discouraging programming of acquiring
There is different mechanism that is opted by SB and in this they get sure that balance will
get maintained and if it didn’t exist then fine must have been taken to get over from the loss
by which the effectiveness of the company will get enhanced. SB must have managed its
supplier management as with this its capability to manage the success and development of
business is attained in satisfactorily manner.
PART B
1. Compare the advantages and disadvantages of two Project/programme Management
Frameworks.
The project management is of different types and it is based on the different frameworks
that provides the basic knowledge about advantage and disadvantages. It is vital that company
has make appropriate usage of different frameworks that aid to accomplish certain set of goals.
There are few frameworks as like critical path method, PRINCE 2 and many others as well and
few are discussed below as:
PRINCE 2: It is a method of project management that assist the company to measure its
accountability as compared to the working of board members and project managers. It is a model
that helps to maintain certain set of roles and responsibility through which performance
measurement is analysed and then adequate modification applied as per necessity.
Advantages
 It provides more easiness amount the kind of work that is used by the business with better
perfection.
 It is a method that is applied as a universal fundamentals and have better suited on all the
conditions.
Disadvantages
 It is a framework that didn't compensate soft skills adequately.
 In this company needs the management which is more superior and thus work is
completed successfully.
Critical Chain Project Management: In this framework different components as like
timing, buffers calculations and project completion time. As the project is started after the
parallel analyses of different available resources that is needed to performed in timely manner.

Advantages
 It assist to complete the project in timely basis.
 The work is being finished as per the suitability of resources and its completion.
Disadvantages
 it takes much time to complete thus it is a lengthy procedure.
 As per the change in plan it modifies the overall change that is not considerable.
As per the case study, these methods are more appropriate as it provides better ideas
through which work is conceived in suitable manner. It also provides certain guidance under
which the rate of redundancy is being reduces by which better opportunities are generated in
adequate way.
2. Critically justify your choice of frameworks and analyse why they are relevant to the Case
Study?
As per the analysis of case study, it is vital that business take a support of PRINCE 2
methods as it is provides more easiness in the completion of work. There are certain
opportunities that are developed as per the better and brief analysis of different situations. As per
the consideration of case study planning assist to develop better transformation with balanced
time period and it also result in effective outcome. There are certain challenges that are as
explained below as:
 It is a framework that is used to make adequate applications of various training methods
with this overall costing is getting reduces.
 It is not easy to manage the working entity as accordance to it various challenges are
faced while completing the work within estimated time period.
3. Reflect on the choices and provide a clear recommendation for improving Project/programme
Management Performance within SB.
The SB and its project management improvise the working in easiest way by which
effectiveness in the achievement of goals and target become more easier and that are as define
below as:
 The SB must provide training to employee by which they have easily complete its work
on time.

 It is essential that adequate guidance is provided to the employee by which its ability to
attain the project is getting improvised in effective manner.
CONCLUSION
As from the above report it has been concluded that the business project as well as
programme management is most important for the business and it helps to induce the successful
result from the project that is planned by the company to make more profit. There are some
general issue that has been raised while completing the project with more efforts. The deliverable
and scope of the business will get analysed to know about the working ability of the business that
is more required in transformation the programme. The risk and challenges also get measured by
which the company must get the better outcome will get achieved to deliver the best practice to
the customers. The supply management, stakeholders and governance will get managed to make
the better programme with appropriate costing and of better quality.

REFERENCES
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Rezvani, A. and Khosravi, P., 2018. A comprehensive assessment of project success within
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Online
Political uncertainty considered top concern among European investors, says EY survey. 2020.
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