Practices of HRM and its Impact on Employee Engagement and Retention

BUSINESS RESEARCH
PROJECT
Name:

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Background..................................................................................................................................3
Aim and Objectives.....................................................................................................................3
Rationale......................................................................................................................................4
LITERATURE REVIEW................................................................................................................4
Theme 1: Concept of Human resource management practices in retail fashion industry of UK 5
Theme 2: Impact of the HRM practices on employee engagement and retention.......................5
Theme 3: Challenges in implementation of HRM practices.......................................................6
METHODOLOGY..........................................................................................................................7
RESEARCH & FINDINGS...........................................................................................................10
Theme 1: Concept of practices of HRM in the retail fashion companies of UK.......................10
Theme 2: Impact of HRM practices on employee engagement and retention...........................11
Theme 3: Challenges faced while implementing the practices of HRM...................................12
CONCLUSION & RECOMMENDATIONS................................................................................13
REFERENCES..............................................................................................................................15

Title:
To undertake a systematic analysis of qualitative information with the aim to analyse the
practices of human resource management and its impact on employee engagement and retention
INTRODUCTION
Background
The research is solely based on the Human resource management practices and the ways
in which it affects the employee engagement and retention. This research will focus on the
Arcadia Group Ltd. which is a multinational retailing company which is famous for owning the
clothing retailers of high street such as Evans, Topman, Wallis etc. The group is having more
than 2,500 outlets in UK along with performing operations in various other countries across the
world (Arcadia, 2021). The main aim of the organisation is not only selecting the right person at
the right position but also fascinating and retaining them in the organisation (Nasir and
Mahmood, 2018). The HRM of the companies like Arcadia carry out various practices such as
employee compensation, appraisal system, employee training, employee empowerment etc.
which helps in engaging and retaining the employees.
Aim and Objectives
Aim: To undertake a systematic analysis of qualitative information with the aim to analyse the
practices of human resource management and its impact on employee engagement and retention
of Arcadia group Ltd.
Objectives:
1) To critically analyse and discuss existing literature and contemporary HR
practices
2) To evaluate and select appropriate theories/frameworks based on employee
engagement and retention of Arcadia Group Lite
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3) To undertake a systematic analysis of qualitative information and present how HR
practices mediate relationship between employee engagement and retention of Arcadia
Group Lite
Research Questions
 What are the theories and frameworks written on HR practices?
 What theories and frameworks written on EE and ER?
 What recommendations can be made from the analysis of qualitative information to
improve employee engagement and retention?
Problem Statement: The research focuses on the HR practices in Arcadia group and its impact
on the employee engagement and retention. It will focus on some practices of HR which can help
in engaging and retaining the employees by focusing on various theories and frameworks.
Rationale
The major reason behind choosing the topic of the HRM practices is that the retail
fashion companies are facing many challenges and among all the challenges the major challenge
is retaining the talented employees in the company. The effective human resource practices help
in gaining the competitive advantage among the competitors. If the company is able to retain its
talented and qualified employees along with engaging them in all the practices of the company,
then the productivity of the company can increase which will help in leading the competitors in
the retail fashion industry. The major practices like training and development and rewarding the
employees help in engaging the employees along with retaining them as they feel a sense of
belonging at the workplace (Papa and et.al., 2018). This is why, the topic chosen for ensuring the
effectiveness of the HRM practices in engaging and retaining the employees can be proved to be
beneficial for the Human resource of Arcadia Group Ltd. to improve the implementation of their
practices such as organising training programmes and rewarding the employees. This research
will also benefit the other retail fashion companies in implementing the practices of HRM so that
they can retain the skilled employees and become able to increase their productivity and
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