(PDF) Business Skills Sample Assignment

BUSINESS SKILLS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
SWOT and PDP as a manager of the international hotel and academic as well as
employability skills......................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
To do the business in International hotel industry one must possess to list out the
strengths, weakness that the individual is having. This report contains the opportunities that I
possess in my journey at the same I also facing the threats in this journey. This report contains
the SWOT Analysis to understand the strength, weakness, opportunities and threats. This helps
me in taking the decisions and that boost my strength, shield against weakness, and try to abate
threats.
MAIN BODY
SWOT and PDP as a manager of the international hotel and academic as well as employability
skills.
SWOT Analysis
It is one of the strategic tools that enumerates the strengths, weakness, opportunities as well as
threats being the Manager of the company needs to conduct the SWOT analysis as it helps in the
identification of the areas where one need the development as this analysis helps in identifying
the strengths what the individual is having and analyse the weakness that helps to heal as it is in
the hands of ourself. Opportunity gives the possibilities that one can enhance in the particular
area that helps in enhance the growth of itself. In this below I have done the SWOT analysis that
I possess the skills as it is being required to work in the hotel industry.
Strength
I possess the organisational skills that how to behave in the industry as it is very
important for the manager of the hotel industry to become friendly with the employees as well as
with the guest. It is equally essential that the manager must understand in maintaining balance in
between the friendliness and over friendliness as it exploits the employees. I also possess the
time management skills that I can plan effectively to manage and organise the time in the weekly
sprint. Having the ability to track the daily activities by keeping the time log that includes the
task of each time even I understand the use of technology that is related to the hospitality
industry such as staff training, schedule to reserve the applications. I am having the skills that I
can motivate to other staff member to work effectively and efficiently towards their goal. Many
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times the employee feels demotivated towards the work that time they need the motivation that
how they can perform even better than earlier. Even I am having the experience of many years to
work in the international hotels. As I am having the managerial skills that how I have to perform
in the industry many times the disputes is being arises and having the skills to resolve the issues
and also have the ability to assign the responsibilities accordingly.
Weakness
This is the internal attitude or the attribute that are the obstacles of the successful outcomes as
every individual is having the weakness but it is important to know our weakness and try to
overcome from that. Even these are the characteristic that may harm to the other staff of the
organisation so it is very important to heal. Weakness that I evaluate in myself are :
Trouble in saying no
I am having the difficulty in saying no to the people for the result I may be pulled in
those projects and the tasks that may pulled myself in the overextended. Even I realised these
things that it will create the blunders for myself for this I am trying to change myself.
Honesty
in the professional life being too honest is the sign of having the impaired social
intelligence. It is the major factor that makes the wheels of having the social discourse and
having the spin of social interaction to be effortlessly. Being too honest one of the weakness I am
having and due to this many times in my personal life also I go in the trouble.
Try to be much of perfectionist
It is the reason that make the perfectionism as a weakness it is one of the attribute that
leads to procrastination. As the perfectionist might refrain in doing the certain things even due to
the fear.
Opportunity
Improve my communication skills
I need to learn the different languages as they are required in the daily operation s in
international hotels as guests can come from anywhere, so I need to learn many other languages
that gives me the better opportunities to work in different countries.
Improve speaking in public
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As a manager of the international hotel it is necessary to become the outspoken as many
times the manager has to represent the hotel in public, speaking in seminars so it is very essential
to work on this skills.
Threats
Threats are those attributes and the element that is present in itself as it may cause the
hurdle in the roads of success. These are the characteristics that an individual that one has not
having. This are the things that may become the obstacles and can influence negatively in the
growth that one can achieve.
I am having the problem of frustration at the time of work due to the inefficient process,
bureaucratic obstacles and sometimes I expect too much expectation from the others.
Personal Development Plan
Activities Actions Measures Time
Public speaking I have to work on this
skill and talk to
audience and try to
expose myself in the
public
Now I have started
speaking in the public
and given the
presentation as it
builds up the
confidence during the
professional career
It takes 3 months to
learn this skill.
Languages It is being mention that
I do not know the
different languages as
it is required in this
industry.
For this I have to take
the measure to learn
these Asian languages
for this I have taken
the online classes to
learn the language and
work hard to achieve
the success.
6 months is being
required to learn this
different languages.
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Academic Skills
This are the collection of behaviour, tactics in learning and the tools for the time
management that supports to learn for the individual as the good academic skills helps in
achieving the success in the professional life (Jiang and Alexakis, 2017).
Skills of reading
I am having the skills to read the articles, books that is related to the career as I am able
to set the clear goals of reading by selecting and prioritising in having the correct information.
Once I realise that I need to have the particular information than I start reading that until I
understand.
Independent skills in learning
I possess the skills of independent learning and having the ability to work well as an
individual and manage my time in the effective way and pursue the goals that I have been
defined for myself. As I think that good time management and the skills of planning is being
crucial for the effective working (Hertzman, Moreo and Wiener, 2015).
Skill that Need to Develop
There are still some skills that is being required to develop as it helps in enhancing the
professional growth.
Presentation skills
I am lack in giving the presentation so I need to focus on these skills that how can I give
an effective presentation and can create the inspiring presentation and also practice in the public
speaking that helps in enhancing the confidence to deliver the successful presentation.
Oral communication
As these skills is very important in the professional conduct as I have to do the practice of
expressing the ideas through the medium of speech and it plays the major role in the whole life.
Employability Skills
Create the energy and enthusiasm in the team
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It is very important for the manager of the international hotel to create the energy ion the
workplace as if the employees are having the fire in their work they can present more well to the
hotel and in front of guests. I am having the skills to fill the enthusiasm among the team so that
they can perform well (Paraponaris, Sigal and Ferrary, 2015).
Constantly build the trust and reputation
I always try to keep and maintain the trust in between the staff so that they can also work
with the reliability. In every organisation manager plays an important role in the eyes of his
subordinates.
Skills I have to develop
Accounting skills
I need to learn the accounting skills that is required in this international hotel industry as
the transactions are taking place with many currency so need to learn these skills.
Proficiency in another language
I am trying to learning the new languages so that it helps me in dealing with more clients
in the ease way and also helps in developing my own skills (Gannon, Roper and Doherty, 2015).
CONCLUSION
From the above report it is being summarised that this report contains the SWOT analysis
and prepare the Personal development Plan to come up from the weakness and make it the
strength. This report also contains the employability skills that includes create the energy as well
as enthusiasm in the team and constantly build the trust and reputation this report also elaborates
the employability skills that is being required are accounting skills and proficiency in other
languages.
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REFERENCES
Books and Journals
Gannon, J.M., Roper, A. and Doherty, L., 2015. Strategic human resource management: Insights
from the international hotel industry. International Journal of Hospitality
Management. 47. pp.65-75.
Hertzman, J.L., Moreo, A.P. and Wiener, P.J., 2015. Career planning strategies and skills of
hospitality management students. Journal of Human Resources in Hospitality &
Tourism. 14(4). pp.423-443.
Jiang, L. and Alexakis, G., 2017. Comparing students' and managers' perceptions of essential
entry-level management competencies in the hospitality industry: An empirical
study. Journal of hospitality, leisure, sport & tourism education. 20. pp.32-46.
Minh, N.H and et.al., 2015. Service quality and customer satisfaction: A case study of hotel
industry in Vietnam. Asian Social Science. 11(10). p.73.
Paraponaris, C., Sigal, M. and Ferrary, M., 2015. Investing in transferable strategic human
capital through alliances in the luxury hotel industry. Journal of Knowledge Management.
Santhanam, N and et.al., 2015. Examining the moderating effects of organizational identification
between human resource practices and employee turnover intentions in Indian hospitality
industry. GSTF Business Review (GBR). 4(1). p.11.
Zaitseva, N.A., Goncharova, I.V. and Androsenko, M.E., 2016. Necessity of changes in the
system of hospitality industry and tourism training in terms of import
substitution. International Journal of Economics and Financial Issues. 6(1). pp.288-293.
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