Impact and Influence of Macro Environment on Business Strategy
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This report discusses the impact and influence of macro environment on business strategy, with a focus on Sainsbury's. It explores the analysis of internal environment and capabilities, and evaluates the application of Porter's Five Forces. The report also includes strategic planning for Sainsbury's.
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Table of Contents INTRODUCTION...........................................................................................................................3 LO1..................................................................................................................................................3 Impact and Influence of Macro Environment..............................................................................3 LO2..................................................................................................................................................6 Analysis of Internal Environment and Capabilities.....................................................................6 LO3................................................................................................................................................10 Evaluation and Application of Porter’s Five Forces..................................................................10 LO4................................................................................................................................................12 Strategic Planning for Sainsbury’s............................................................................................12 CONCLUSION..............................................................................................................................17 REFERENCES..............................................................................................................................18
INTRODUCTION Business strategy can be defined as course of actions which is designed to help in carrying out functions to achieve business objectives. Strategies are very important as they insure success of the business activities in form of achieving business objectives. This is because strategies of the business are developed after analysis of various factors that might affect the success of the business functions and activities. Factors that are analysed in developing strategies are macro environmental factors affecting business, micro environmental factors affecting business and internal factors that can affect business and its success. Factors of the environment for business has been divided in two types these are external and internal. External factors again divided in micro and macro factors of the business environment.This report will discuss about what the macro and micro factors that affect business are and how strategies can be based on the --analysis of these factors. This report contextualises Sainsbury’s for discussion of business strategy. Sainsbury’s is a chain of supermarket in the UK. Company was founded in 1896 and is headquartered at London, UK. Sainsbury’s operates in retail industry and serves around 2400 locations across UK. This report will includes devising a strategic management plan for Sainsbury’s so that on the basis of internal and external analysis. LO1 Impact and Influence of Macro Environment Macro environment factors make significant impact on the functioning of the business. This is very important for Sainsbury’s that it analyses its impact on timely basis becausethe factors that exist in macro environment are completely uncontrollable and timely identification and analysis of their impact and influence can help organisations in developing strategies to deal with the impact of external environmental factors. External environment can make direct impact on realising vision of the company. In context of Sainsbury’s its Vision- ‘To help customers to live for less’
This means that vision of the Sainsbury’s is to ensure that customers get easy and affordable access they need; healthy food, quality clothing, stylish homewares and latest technology. Mission ‘To be consumers’ first choice for food, delivering products of outstanding quality and great service at a competitive cost through working faster, simpler and together’. Mission statement is considered to be a way through which companies can realise their vision. Objectives Environmental management system- managing environmental system over which company has direct control Own brand products and suppliers-Influence suppliers to reduce their direct environmental impact and improve environmental quality Transport-Increasing the efficiency of transporting product, and address employees and customer travel with aim of reducing CO2emission Energy-ReducingCO2emission from energy consumption TheseobjectivesoftheSainsbury’sarebasedonfocusofthecompanyonthe environmentanditsprotection(GuoandWang,2019).Companyincludespracticing environment friendly practices do that it can reduceitsnegative impact on the environment. The impact that macro environment make on the practices of the company can be analysed through application of PESTLE Framework for environment analysis. This is as follows- Political Factors The issue of Brexit has set serious consequences for the companies who are dealing in chains of supermarket business. The decision that the country has taken of leaving the market of
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UK will affect their strategies and affordability to import goods from abroad. Also this will make the products costlier for the end user. In order to increase their level of profits they need to put more of their efforts so that consumers spend more on their products. (Yuliansyah, Gurd and Mohamed, 2017).Changes in prices will influence the business in a negative manner and their strategy may not work. Economic Factors These factors are concerned with the rate of inflation, GDP of the country, level of employment etc. due to rising in the cost of fuel the cost of transportation has increased which is affecting the margin of Sainsbury as it is already less. In order to maintain this they will need to increase the prices of their products but overall it will reduce the profitability of the company. Other than this expectations of the employees of the company is rising in terms of increasing their salaries. This will again increase the expenses of the company which they have to pass it on to consumers through which sales of the company will be affected. It is necessary that the company innovates continuously as they face a lot of competition from the segment leaders in the market such as Tesco, Asda etc.Other than this due to the pandemic of Corona Virus disease all the businesses has been shut down and people are not allowed to roam freely which is affecting the sales of the company as many of the customers of the company have not earned at the time of pandemic and this will lead to many failure of jobs in the company. Social Factors These factors are concerned with culture, differences in beliefs, change in trends. For instance nowadays people don’t prefer junk food instead they are switching to healthy food as everyone is concerned of their health. It is necessary that the company provides goods according to these measures so that they can remain in competition among all. Also there has been an initiative which goes by fair trade movement it states that consumers must pay extra for the product so that farmers can get fair prices for their produce. Mostly it works for the products which are related to chocolates and coffee but the reach of this aspect is widespread among all type of products (Holotiuk and Beimborn, 2017). Technological Factors
These factors are used so that they can company can keep up with the advanced and innovative methods used in the business. It involves aspects such a big data analytics and artificial intelligence. These aspects are helping Sainsbury to gain more knowledge in the area they serve in. These aspects will help to know the model of the business in a accurate manner and help the company to take out its expected sale in the market. If these techniques are developed and used correctively then it will increase the profits of Sainsbury. Other than this these aspects has helped the company to sell their products online which is an more convenient option for the consumers. It is up to them that at what extent they take the use of these platforms. Legal Factor There are several ways in which legal factor can make impact on the Sainsbury’s this is because legal factor is that factor that governs operations and functioning of the company. Legal factor includes laws and regulations that company is required to adhere to in its practices. This is important for Sainsbury’s that it adhere to these legal factors to ensure that its practices and legal and valid. In case Sainsbury’s fails to do so this will make impact in form of legal actions taken against it. Some of the elements that affect Sainsbury’s in this factor are food safety, consumer protection etc. and changes in this are very unpredictable and Sainsbury’s need to ensure that it can adhere to all the changes in it and also include impact on its strategic management.If the company do not work on these basis then their business will suffer from a negative brand image. Environmental Factor This is presently one of the important factors affecting the business organisation. regarding Sainsbury’s it has volunteered in improving its practices to ensure that they are environment friendly and make least negative impact on the environment (Witkowski, Cheba and Kiba-Janiak, 2017). Some of the elements in this are waste management, environment sustainabilityandreductionincarbonemission.Sainsbury’shavemanagedtoindulge environmentalelementsand factorsin itsstrategiesfor businessso that itcan function accordingly. Overall factors such as decision of Brexit or the pandemic of Covid-19 affects the business and the actions taken by the company which reduces the level of opportunity and their rate of sustainability in the market.
LO2 Analysis of Internal Environment and Capabilities External environment and capabilities of the organisation are very important as they enable organisation to utilize the opportunities that exist in the external environment and also to prepare organisation to deal with threats of the external environment. This also play vital role in determinationof successandfailureof theSainsbury’s(Ukkasandet.al.,2019). Every organisation has their its internal environment which mainly consist of factors like policies, structure, people, values and objectives. Capabilities of the organisation also lie within these internal factors and resources that Sainsbury’s employs for its functioning and these are also important for strategic planning of the company. The internal environment of the Sainsbury’s and capabilities can be analysed through VRIO Model of resource and capabilities analysis. VRIO Model This model is based on four elements which suggest whether resource of the organisation is capability of the organisation or not. This can be measured on the basis of the elements that are valuable, rare, inimitable and organised. Valuable- This means that resources and Capabilities of the Sainsbury’s are of value whether they are tangible or intangible they have capability to add value in organisational operations and its functioning. Rare- This means that resources are not available everywhere so that they can be easily acquired. Resources those are rarely available and it is not easy for competitors of Sainsbury’s to acquire those resources. Inimitable- This means that reasources and capabilities of the organisation cannot be imitated and in case they can be imitated by competitors of Sainsbury’s they are costly to imitate. This ensures that they will remain and will be imitated by only those who can expense high cost over that (Vargas-Hernandez and Medrano, 2020). For example it will require huge monetary and non-monetary resources to create and build a image and brand awareness that Sainsbury’s has. Organised- To ensure that all the resources are able to properly perform this is important that they are properly organised. For example- it is important to organise human resources with
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material resources properly so that they can perform their operations and functions allowing company to get utmost benefit of its human resources. ResourceValuableRareInimitableOrganised Human ResourceYesNoNoYes Financial resourcesYesNoNo Online shoppingYesNoYesYes Market positionYesYesNoYes Brand awarenessYesYesYesYes Customer ratingYesNoNoYes Supply chainYesYesNoYes Abovementionedresourcesareresourcesthatareveryimportantforsuccessful operations of the Sainsbury’s and they can act as capabilities of the company when they possess all the four elements of valuable, rare, inimitable and organised. Among all the resources neither of the resources except brand awareness of Sainsbury’s possesses all the four elements in it but online shopping experience and technology is one of the capability as this has three elements, similarly market position, brand awareness and supply chain of the company are some other resources that act as capability for the Sainsbury’s (Vargas-Hernández and Garcia, 2019). Brand awareness of the company is valuable, rare, and inimitable and organised resource and capability of the company. This is because Sainsbury’s very popular among people of UK and this is because of its long time and wide spread existence in UK. These resources with all these four elements and with three elements are not just capabilities that Sainsbury’s that Sainsbury’s possess but are also its strength that can enable it to take advantage in competition and utilize all the available opportunities. Internal Environment of the Sainsbury’s can be analysed through SWOT analysis. This analyses four factors that are; Strength Innovative promotional strategy (promotion are important and Sainsbury’s promotional strategy works as one of the strength of the company)
Position in retail industry (position of Sainsbury’s in UK retail industry is one of its strength) Expansion moves of the Sainsbury’s (expansion moves of the company have also proved to be a strength for the Sainsbury’s. This is because company expanded from food to non- food product (Bull and et.al., 2016) Its online platform for retailing (online platform of Sainsbury’s is also effective and provide variety to its customers in terms of channels of shopping) Acquisition of the Sainsbury’s importantly with Argos (this has proven to be important and successful strategic move by the company) Weakness Low margin (this is weakness for the company that their margins are low which reduces its overall profitability) Increasing cost of operations Strong competition (Tesco, Aldi has strong competition for Sainsbury’s) Declining sales of the company (this is another weakness of Sainsbury’s as it can manage its profitability even at low margin but sales decline can affect its profitability negatively) High attrition rate of workforce Limited success outside core business Opportunities Expansion of Sainsbury’s out of UK New trends in consumer behaviour (frequently changing consumer trends provides an effective opportunity to Sainsbury’s and it can ensure to utilize this opportunity by developing capability to respond fast to the changes) Attraction of customers from online platforms of the Sainsbury’s
Environmental focus of the company Threats Limited and seasonal demand of highly profitable products Technological development by the competitors Limitation of skilled workforce Increasing pay level of the employees Mainly strength and weakness are part of internal analysis and suggest that Sainsbury’s have several strength and weaknesses. In such situation to maintain that its strength remains strength and favourable for company it needs to work on these and improve the strength. Strengths are important to utilize opportunities that are available and many times can be used as a measure to deal with and restrict impact of threats (Blockeel and et.al., 2016). Weaknesses are important to remove as they can become barrier in utilization of opportunities and can enhance and increase impact of threats on Sainsbury’s. LO3 Evaluation and Application of Porter’s Five Forces Porter’s five forces model is a model which analyses micro environment and competitive environment of the business. This model includes five forces that are; Threat of Substitute This is the threat that company possess from those organisations which deal in substitute product. Substitute product is the product which can be used in place of a given product. In context of Sainsbury’s it is a retail company and its products can be replaced by another company products. The difference in its substitute is that customer when substitute its product they change the complete store for the purchase of retail items. Threat and power of the company in this force depends of the number of substitutes and price of switching the product and similarities and qualities of the product (Moreno-Izquierdo, Ramón-Rodríguez and Perles-Ribes,
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2016). Sainsbury’s is second largest chain in UK and this suggests that its position in this competitive strength is strong. But as there are several products and choices are available in retail industry Sainsbury’s requires to make significant efforts to ensure its strong position. Threat of new entry This is the threat which is concerned with entry of new firm in the industry and as Sainsbury’s operate in retail industry its threats are concerned with entry of the firm in retail industry. This gets affected by entry barriers in the industry, entry barriers refers to barriers which are created so that firms cannot enter into the industry. These are in form of resources required for entering into industry. These resources are required in high quantity or are not easily available creates barriers to entry in the industry. Sainsbury’s is a retail organisation and resources required for this are not very difficult to acquire and when firm enter at small level quantity of resources required is also limited but to enter in the industry at a level where Sainsbury’s operates requires resources and this is not easy to enter at this level (Nguyen, 2017). In terms of this force of the competition position of Sainsbury’s is strong. Bargaining Power of Buyers Buyers are most important for a firm in order to ensure its survival and growth of the firm is also based on buyers. Presently in a consumer centric business environment buyers have become centre of all the functions of the company. But this force also gets affected by number of buyers and sellers and cost of switching the seller for buyer. Sainsbury’s has managed to secure a moderate position in this because number of buyers are many but along with sellers are also several in the industry (Zhang, Leng and Zhou, 2020). Sainsbury’s also provides high quality product and services at moderate and affordable rates and this is also one of the reason that position of the company is well recognised. Bargaining power of suppliers Suppliers are those who supply required resources and material to organisation so that they can function properly and with adequate resources. This is the power that suppliers hold this gets affected by number of suppliers andresources that are supplied by suppliers. In terms of number of suppliers are there are plenty of suppliers who can supply resources to Sainsbury’s
and resources that are required for Sainsbury’s as a retail industry are also not very unique (Chenyu and Wen, 2016). Along with this cost of switching is also not very significant and if decisions are made properly Sainsbury’s can also look for a better and less costly alternative of the suppliers. This suggests that position of the Sainsbury’s was strong in this force. Industry Rivalry This refers to rivalry that among existing firms of the industry. This is affected by number of firms in the industry and in the industry where Sainsbury’s operate there are several firms operating and this is why Sainsbury’s faces strong rivalry. There are some of the firms that give strong competition to Sainsbury’s such as Tesco, Marks and Spencer, ALDI (Huang, 2019). Though Sainsbury’s has managed to retain its top position and this suggests that company has strong position in this force. On the basis of the discussion it can be concluded that overall position of the Sainsbury’s is strong in the retail industry. There are several factors that ensure high position of the company and among them high quality of products and services on affordable price is one of the reason for its strong position in the competitive force. Along with company also have favourable elements in other forces that contribute in its strong position in the industry. There are some of the measures and strategies that company can take to ensure that its position gets strengthen and also it remains at its existing position. These are; Sainsbury’s is has included its environmental concern in its strategies and Sainsbury’s should include them in its marketing and promotion as well. This will strengthen its position in buyers power as environmental friendly organisations are being given more preference by the buyers. Sainsbury’s is second largest retail chain in UK and it should use this position and expand its business out of UK (Kibria, Al Amin and Rifat, 2017). Company can use this for its success in expansion. These are some of the strategies and measures that Sainsbury’s can take in order to retain its strong position and as well as to strengthen the position that it holds currently.
LO4 Strategic Planning for Sainsbury’s Strategic planning of the organisation assists with realising its vision and objectives more effectively. Above discussion involved discussion over internal and external environmental factors of Sainsbury’s (Papke-Shields and Boyer-Wright, 2017). This heading will include strategic planning for Sainsbury’s on the basis of environment analysis in order to ensure future survival in competition and its growth. Vision ‘To be first choice and best choice for customers in terms of price and quality’ Mission ‘To ensure effectiveness of operations in online and offline platforms’ Objectives To increase the market share by 10% by the end of current financial year To increase profit margin by reducing cost of the operations by 15% within current financial year To increase product availability on online platform by 25% to ensure that customers can get what they need through online platform StrategicdirectionsavailableforSainsbury’scanbeidentifiedthroughPorter’sGeneric strategies;
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Figure1Porter's Generic Strategies The above figure shows strategic directions that are available for Sainsbury’s these strategies are; Cost leadership- This strategy includes that company operates at lowest possible cost in the industry and this provides it cost advantage and enables company to sell its products at less price compared to competitors (Islami, Mustafa and Latkovikj, 2020). Differentiation- This means that Sainsbury’s includes in its strategy and operates with a visible differentiation. Differentiation ensures that Sainsbury’s products are unique and different from those of its competitors. Cost Focus- This is another strategic direction available to Sainsbury’s in this company can reduce its cost and focus on a specific customer group with this price. For example- Sainsbury’s provide its food items at lowest possible cost in the industry (Firoz Suleman,Rashidirad and Firoz Suleman, 2019). Differentiation Focus- This is another strategic direction that company applies its differentiation strategy to a specific customer group or come with only specific item which is different than others.
Among all the strategic direction the one that is most suitable for Sainsbury’s is differentiation and cost focus applied together. This is because in case company apply cost strategy to all market and products it will create doubts on the quality of the products. Other than this if Sainsbury’s applies differentiation it broad scope this will increase cost and product of the company which might affect affordability of Sainsbury’s products. This will Sainsbury’s can apply cost focus to some of the products that customers expect to be available at less price and to apply differentiation focus to the product which customers prefer to be unique and exclusive. Other than this Bowman’s Strategic Clock is one of the model that provides strategic direction to company. This is as follows- Figure2Bowman's Strategic Clock This model for strategic direction is also based on price and differentiation. Strategic directions in this model are; Low price and low added value- This strategy includes keeping the price relatively low as to the price of competitors price (Desai, 2019). Low price- Sainsbury’s in this strategy will require to produce large quantities and also the products are valued at target market. Hybrid-This means Sainsbury’s focuses on differentiation of products along with focuses on low price of the product.
Differentiation- This means products of Sainsbury’s are high in quality as well as they are able to provide highest level of perceived value. Focused Differentiation-This means that company and brand focus on luxury and exclusive products that are available at high price. Risky high margin-This means that Sainsbury’s charges high prices for the products that are perceived by customers to be mediocre (Haselwanter, Muskat and Zehrer, 2016). Monopoly pricing-This strategy includes that company position it as leader in monopoly and charges price accordingly. Loss of market share-This means that company is not able to provide products and services that are valued by the customers. This strategy is also based on price and differentiation and as the name hybrid has been given to strategy Sainsbury’s can opt for this strategy for its success and future survival in competition. On the basis of selected strategic direction for Sainsbury’s its Marketing Mix can be as follows- Product- on the basis of customer preference some of the products of the company will be exclusive and showing clear differentiation from competitors’ products and other will remain as they were earlier (Wu and Li, 2018). Place- product will be available at both platforms online and offline and company will increase availability of the products on its online platform. Price- Price of the products in the new strategy of the company will be less of the products falling under cost focus and those falling under differentiation strategy will be charged relatively high because of their added value yet affordable for customers. Promotion- The new strategy will also adopt promotion as this was earlier (Blut, Teller and Floh, 2018). This will be a mix of traditional and modern promotional strategies of online and offline channels.
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CONCLUSION On the basis of above discussion it can be concluded that environment plays very important role in ensuring success and failures of all the efforts that company make. This report discussed about environment of the Sainsbury’s and all the three types of environment mainly divided in two types’ present different opportunities and challenges for the company. In its external environment macro environment of the company was analysed through the framework which is known as PESTLE analysis and micro and competitive analysis of the company was analysed through Porter’s Five Forces. Internal environment of the company was analysed with the help of VRIO framework and SWOT analysis model. This model analyses strength and weaknesses of the company and also contributes in identification of opportunities and threats that company might have. Lastly, based on the analysis of environment for the company strategic plan was designed and devised so that company can opt to correct and most suitable strategic plan to ensure its future survival and growth in competition.
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