Role of Information Technology in Business Success and Failure

BUSINESS STUDIES
INTRODUCTION TO
INFORMATION
TECHNOLOGY

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERTURE REVIEW...................................................................................................................1
ANALYSIS AND DISCUSSION...................................................................................................2
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Information technology refers to the use of computers which is effectively used on the
business and their concerning field within the business industry. It is a prominent application of
the computers that helps in storing, collecting, manipulating and retrieving the data in effective
way. Several organisations sector are involved in IT sector that involves banks, software, Tesco,
Hospitality etc. This technique helps in taking decision in effective and efficient manner. The
main purpose of developing this report it so understand the information technology and its key
attributes within modern business services. This report includes the role of IT and its success and
failure within business enterprises. Further it includes the social and ethical issues for running a
business and also explain the several types of networking technologies. It also inculcates the
internet and intranet in organisation. At last is also explains the several stages of system
development cycle. This report includes the Tesco, which is a largest retailing supermarket
within UK that deals in several products like food, clothing, home wares etc. where they can
attracts the large base of customers(Rajaraman, 2018).
LITERTURE REVIEW
According to (Beynon-Davies, 2016) Information technology refers to a application that
is mainly adopted by business organisation, institutions and several other business sector to
collect, retrieve, manipulate, store the data for managing and handling the business enterprises.
Information technology is highly concerned to the work in which task can be done together that
helps in taking decisions within the organisation.
Information technology and its role in businesses
From the point of view of “Rahmelina and et. al., 2019” Information technology play a
significant role in managing the complex business structure. Due to enhancement of the
international business, supply and sales is to be affected and to effectively use and managed
companies can adopts the use of information technology. In context of Tesco, manager can
adopts the use of information technology to manage and control the data and useful information
that helps developing the company and gaining the competitive advantage within the
marketplace. In this software can includes the information related to customers so that firm can
easily targets them and increase customer base.
Different types of networking technologies
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From (Noble, 2017) viewpoint Networking technologies helps in exchanging of
information and data between the small and large information that is mainly used by the business
enterprises. It reflects the several modes of connection in various computers devices. This
network technologies includes the several categories that are LAN, WAN, MAN that helps the
business enterprises to stay connected with one another even when they are far from each other.
These are small devices that can connects the whole world on attaining some objectives and
aims.
Ethical and social issues of using technology
Ethical issues considered when there is several error arises in using the technologies
within organisation, financial services, etc. It is basically related to the social and moral aspects
in society that can impact the image of the company in using the technological applications.
Within business enterprises firm will mainly focused on adopting the information technology so
that they can store and manage the several information related to staff and customers
prominently (Zhai and Massung, 2016). In ethical terms IT is very effective to clarify the
standard so that they7 can adopts in effective and efficient way without breaking it.
Importance of internet and intranet
To the (Lloyd, I., 2020) Viewpoint Intranet refers to a computer network for sharing the
several type of information, collaboration tools and other computing services within the
organisation. It helps in enhancing the efficiency of the staff members. It also helps in saving the
time by improving the communication between the team members so that high profitable results
can be attained out. IN terms of Internet that is a global system of the interconnected computer
networks which helps the business, person to communicate in the whole world for attracting
customers and expanding the business for gaining higher profits.
ANALYSIS AND DISCUSSION
Role of IT in success and failure of business
Role of IT
Technological plays a major in the functioning of any business. For the business
operations, companies require various equipments, machines and software for performing the
tasks of an organisation. With the advancement in technology, companies require to update their
technology to overcome the issue of technology to go obsolete. In context of Tesco, it
implemented various information systems to gather the information regarding customers and
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