Social/Cultural and Ethical Considerations in Business Systems Analysis
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The article explores the significance of social, cultural, and ethical considerations in business systems analysis and their impact on business analysis and requirements gathering practices. It discusses research approaches and methods, as well as the detailed description of the significant trend identified. The article also highlights the impact of the trend on business analysis and the importance of maintaining values and ethics in conducting research. It concludes with a reflection and commentary on the identified trend.
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Running head: BUSINESS SYSTEM ANALYSIS
Business system analysis
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Business system analysis
Name of student
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1BUSINESS SYSTEM ANALYSIS
Abstract
The topic illustrates about the consideration of social, cultural and ethical aspects in
managing analysis of business systems along with its link with the system requirements. The
assignment will also include the research methodology consisting of the various approaches
along with the significant trends based on the social, cultural and ethical considerations in the
analysis of business systems. The management of ethical and cultural aspects has been
critical to the success of the organisation and in terms of business performance. It has also
been found that the businesses need to be socially responsible for proper management of
ethical standards and at the same time, facilitate the business performance and improved
decision making too to analyse the business systems efficiently.
Abstract
The topic illustrates about the consideration of social, cultural and ethical aspects in
managing analysis of business systems along with its link with the system requirements. The
assignment will also include the research methodology consisting of the various approaches
along with the significant trends based on the social, cultural and ethical considerations in the
analysis of business systems. The management of ethical and cultural aspects has been
critical to the success of the organisation and in terms of business performance. It has also
been found that the businesses need to be socially responsible for proper management of
ethical standards and at the same time, facilitate the business performance and improved
decision making too to analyse the business systems efficiently.
2BUSINESS SYSTEM ANALYSIS
Table of Contents
Abstract......................................................................................................................................3
Research approach and methodology.........................................................................................3
Research methods.......................................................................................................................3
Detailed description of the significant trend identified..............................................................4
Impact of the trend on business analysis/requirements gathering practice................................5
Reflection and commentary on the identified trend...................................................................6
References..................................................................................................................................6
Table of Contents
Abstract......................................................................................................................................3
Research approach and methodology.........................................................................................3
Research methods.......................................................................................................................3
Detailed description of the significant trend identified..............................................................4
Impact of the trend on business analysis/requirements gathering practice................................5
Reflection and commentary on the identified trend...................................................................6
References..................................................................................................................................6
3BUSINESS SYSTEM ANALYSIS
Social/Cultural and Ethical considerations in Business Systems Analysis
Research approach and methodology
As the research considers the various social, cultural and ethical aspects while
analysing the business systems, it is essential to select the right methods of the research and
draw in good results or outcomes. The research is conducted mainly considering either
inductive or deductive research approach. The significance of hypotheses for managing the
study mainly differentiates the inductive and deductive research approaches. While the
deductive approach of research mostly focuses on testing the research validity and
assumptions made, the inductive research approach is more concerned with the generation of
new theories, concepts and making generalisations (Bell, Bryman & Harley, 2018).
The inductive research approach do not require formulating new theories or concepts
and development of hypotheses, rather defining the research aims, objectives are questions
are critical to the success of conducting the research effectively. Considering the research
topic, the analysis of business system is possible with the consideration of social, cultural and
ethical aspects. The deductive approach of research, on the other hand, focuses on the
formulation of hypotheses and testing that with valid assumptions made, furthermore ensure
accomplishment of research in an effective way too. As the existing theories, concepts and
ideas are used for conducting the research efficiently, thus a valid hypotheses can be created,
which can not only help in predicting the actual relationships between variable, but also
understand how the dependent variable is dependent on the independent variable (Eriksson &
Kovalainen, 2015). As the peer reviewed journals, articles and documents are assessed, which
already consisted of information about the concerned research topic, so the deductive
research could be the most suitable for conducting the research efficiently.
Social/Cultural and Ethical considerations in Business Systems Analysis
Research approach and methodology
As the research considers the various social, cultural and ethical aspects while
analysing the business systems, it is essential to select the right methods of the research and
draw in good results or outcomes. The research is conducted mainly considering either
inductive or deductive research approach. The significance of hypotheses for managing the
study mainly differentiates the inductive and deductive research approaches. While the
deductive approach of research mostly focuses on testing the research validity and
assumptions made, the inductive research approach is more concerned with the generation of
new theories, concepts and making generalisations (Bell, Bryman & Harley, 2018).
The inductive research approach do not require formulating new theories or concepts
and development of hypotheses, rather defining the research aims, objectives are questions
are critical to the success of conducting the research effectively. Considering the research
topic, the analysis of business system is possible with the consideration of social, cultural and
ethical aspects. The deductive approach of research, on the other hand, focuses on the
formulation of hypotheses and testing that with valid assumptions made, furthermore ensure
accomplishment of research in an effective way too. As the existing theories, concepts and
ideas are used for conducting the research efficiently, thus a valid hypotheses can be created,
which can not only help in predicting the actual relationships between variable, but also
understand how the dependent variable is dependent on the independent variable (Eriksson &
Kovalainen, 2015). As the peer reviewed journals, articles and documents are assessed, which
already consisted of information about the concerned research topic, so the deductive
research could be the most suitable for conducting the research efficiently.
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4BUSINESS SYSTEM ANALYSIS
Research methods
The research methods also include collection of data, analysis and managing the
limitations and constraints along with maintenance of research validity and reliability. The
descriptive research design has been used here to determine the various important concepts
associated with the research and gain in-depth analysis about the topic, which can be fruitful
for filling gaps that are experienced while conducting the research. The descriptive research
design also focused on understanding what and how of the research rather than determining
the why for the research. This can also link the two variables of the research and ensure
creating a positive impact from the independent variable on the dependent variable (Hair Jr et
al., 2015).
The sampling techniques are managed to manage the participation of users and
respondents, which can be a part of the research. While the probability sampling includes
random selection of samples, the non-probability sampling has allowed for making the
various stakeholders of a business engaged together and provide useful views and opinions
related to the cultural and ethical considerations while analysing a business system
requirements. The non-probability convenient sampling, should though, be managed with the
selection of convenient time according to their convenience from their busy schedule,
furthermore ensure proper collection of data and information all throughout.
The collection of data involves gathering secondary data, as most of the information
and data are to be obtained from secondary sources such as journals, articles, documents, etc.
The peer review articles and journals are assessed to collect relevant information, furthermore
progress to the next stages of analysis and interpretation to derive better outcomes (Quinlan et
al., 2019). In case of quantitative data, the survey process could be conducted though with the
distribution of survey questionnaires to the respondents and gathering necessary feedbacks
Research methods
The research methods also include collection of data, analysis and managing the
limitations and constraints along with maintenance of research validity and reliability. The
descriptive research design has been used here to determine the various important concepts
associated with the research and gain in-depth analysis about the topic, which can be fruitful
for filling gaps that are experienced while conducting the research. The descriptive research
design also focused on understanding what and how of the research rather than determining
the why for the research. This can also link the two variables of the research and ensure
creating a positive impact from the independent variable on the dependent variable (Hair Jr et
al., 2015).
The sampling techniques are managed to manage the participation of users and
respondents, which can be a part of the research. While the probability sampling includes
random selection of samples, the non-probability sampling has allowed for making the
various stakeholders of a business engaged together and provide useful views and opinions
related to the cultural and ethical considerations while analysing a business system
requirements. The non-probability convenient sampling, should though, be managed with the
selection of convenient time according to their convenience from their busy schedule,
furthermore ensure proper collection of data and information all throughout.
The collection of data involves gathering secondary data, as most of the information
and data are to be obtained from secondary sources such as journals, articles, documents, etc.
The peer review articles and journals are assessed to collect relevant information, furthermore
progress to the next stages of analysis and interpretation to derive better outcomes (Quinlan et
al., 2019). In case of quantitative data, the survey process could be conducted though with the
distribution of survey questionnaires to the respondents and gathering necessary feedbacks
5BUSINESS SYSTEM ANALYSIS
and opinions. The analysis of quantitative data could be done with the help of SPSS tool,
which should allow for representing the data and information in the form of graphs, diagrams
and tables for easily understandable by the researcher (Crane & Matten, 2016).
There are limitations or constraints such as the time and cost constraints are mostly
responsible for hindering the successful accomplishment of the research. In such cases, it
would be essential to allocate some more time and budget for ensuring that the research on
the similar topic is done in a much detailed manner and with much ease and efficiency.
To maintain the validity and reliability of research, the secondary sources were
assessed and checked for validity about whether those sources contain relevant data and
information about the research topic or not. This has also favoured the accomplishment of
research with the acqusitions of proper data and information that are accurate and valid to
derive the best possible outcomes after conducting the research (Bell, Bryman & Harley,
2018).
One of the most important things to be considered while conducting a research has
been the maintenance of values and ethics. The ethical values and beliefs are managed by
ensuring that none of the respondents are forced to take part in the research while they were
also kept informed about the research at the prior stages of the research. As soon as the
research is completed, all the research materials and resources are destroyed to make sure that
it does not fall in wrong hands, which can lead to copyright and lack of authenticity of
research, furthermore hinder the research accomplishment and affect the validity and
reliability negatively too (Eriksson & Kovalainen, 2015).
Detailed description of the significant trend identified
The significant trend, which has been identified is the increased focus on social,
cultural and ethical considerations in the analysis of business systems. The social and cultural
and opinions. The analysis of quantitative data could be done with the help of SPSS tool,
which should allow for representing the data and information in the form of graphs, diagrams
and tables for easily understandable by the researcher (Crane & Matten, 2016).
There are limitations or constraints such as the time and cost constraints are mostly
responsible for hindering the successful accomplishment of the research. In such cases, it
would be essential to allocate some more time and budget for ensuring that the research on
the similar topic is done in a much detailed manner and with much ease and efficiency.
To maintain the validity and reliability of research, the secondary sources were
assessed and checked for validity about whether those sources contain relevant data and
information about the research topic or not. This has also favoured the accomplishment of
research with the acqusitions of proper data and information that are accurate and valid to
derive the best possible outcomes after conducting the research (Bell, Bryman & Harley,
2018).
One of the most important things to be considered while conducting a research has
been the maintenance of values and ethics. The ethical values and beliefs are managed by
ensuring that none of the respondents are forced to take part in the research while they were
also kept informed about the research at the prior stages of the research. As soon as the
research is completed, all the research materials and resources are destroyed to make sure that
it does not fall in wrong hands, which can lead to copyright and lack of authenticity of
research, furthermore hinder the research accomplishment and affect the validity and
reliability negatively too (Eriksson & Kovalainen, 2015).
Detailed description of the significant trend identified
The significant trend, which has been identified is the increased focus on social,
cultural and ethical considerations in the analysis of business systems. The social and cultural
6BUSINESS SYSTEM ANALYSIS
factors are hugely responsible for the management of values and ethics in business,
furthermore ensure successful business functioning. The significant trend considers both the
social and cultural factors and how it can influence the belief systems, practices, traditions,
customs and individual behaviours, furthermore encourage effective decision making process
along with the setting of appropriate strategic goals and objectives (Crane & Matten, 2016).
The legal factors are also considered as one of the major socio-cultural factors that can
contribute to the successful management of business and influence the corporate behaviours
to meet the requirements for business analysis system along with create some positive impact
on the environment and community too. The social considerations in the analysis of business
systems include wealth of people, level of income and education that they possess,
accessibility to health care services, being conscious about health and influence on the
consumers’ buying behaviours and preferences too (Rothaermel, 2013). These major social,
cultural and ethical considerations can help in maintaining the ethical standards of business,
furthermore ensure avoiding the uncertainties and remain susceptible to influence, for
ensuring maintenance of positive brand image and reputation.
There are various ethical dilemmas, which needs proper cross cultural analysis and
this can also maintain the ethicality of the trend associated with the topic. According to White
& Rhodeback (1992), there could often be group differences due to the cross cultural issues,
which could also create major issues and affect the analysis of business system and its
requirements. The analysis of variances can definitely disclose the occurrence of events and
also the cultural differences associated with the likelihood of socio-cultural and ethical issues
related to the business system analysis (White & Rhodeback, 1992). From various evidences,
it is clear that incorporating the cultural differences in the codes of ethics could be beneficial
for managing professionalism and at the same time, implement successful interventions
(Carroll & Buchholtz, 2014).
factors are hugely responsible for the management of values and ethics in business,
furthermore ensure successful business functioning. The significant trend considers both the
social and cultural factors and how it can influence the belief systems, practices, traditions,
customs and individual behaviours, furthermore encourage effective decision making process
along with the setting of appropriate strategic goals and objectives (Crane & Matten, 2016).
The legal factors are also considered as one of the major socio-cultural factors that can
contribute to the successful management of business and influence the corporate behaviours
to meet the requirements for business analysis system along with create some positive impact
on the environment and community too. The social considerations in the analysis of business
systems include wealth of people, level of income and education that they possess,
accessibility to health care services, being conscious about health and influence on the
consumers’ buying behaviours and preferences too (Rothaermel, 2013). These major social,
cultural and ethical considerations can help in maintaining the ethical standards of business,
furthermore ensure avoiding the uncertainties and remain susceptible to influence, for
ensuring maintenance of positive brand image and reputation.
There are various ethical dilemmas, which needs proper cross cultural analysis and
this can also maintain the ethicality of the trend associated with the topic. According to White
& Rhodeback (1992), there could often be group differences due to the cross cultural issues,
which could also create major issues and affect the analysis of business system and its
requirements. The analysis of variances can definitely disclose the occurrence of events and
also the cultural differences associated with the likelihood of socio-cultural and ethical issues
related to the business system analysis (White & Rhodeback, 1992). From various evidences,
it is clear that incorporating the cultural differences in the codes of ethics could be beneficial
for managing professionalism and at the same time, implement successful interventions
(Carroll & Buchholtz, 2014).
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7BUSINESS SYSTEM ANALYSIS
The ethical considerations are made to improve the business system’s efficiency
through the involvement of human resource management technology that can accommodate
the business system and transfer the technology to different cultures for enhancing the scopes
for internationalisation as well. As stated by Crane & Matten (2016), it is also important to
become socially responsible for the management of ethical standards while analysing the
business systems (Crane & Matten, 2016). The businesses have managed corporate
citizenship and sustainability in the age of globalisation for not only gaining sustainably
positive outcomes, but also has contributed to the proper health and wellbeing of the
environment with convenience (Michaelson et al., 2014).
Impact of the trend on business analysis/requirements gathering practice
The trend of the social, cultural and ethical considerations can create an impact on the
business analysing and even influence the corporate social responsibilities. This would not
only help in managing proper ethics, but would even improve the performance of employees,
furthermore ensure shaping the culture of workplace and enhance the potential of employees
too largely (Cascio, 2015). The ethical considerations include management of proper
business functioning by ensuring that any sort of discrimination is prevented and each and
every memebrs are treated equally from every aspects. This is essential for managing the
business systems properly and also meet the system analysis requirements to improve the
business functioning and aim to accomplish the strategic goals and objectives (Ferrell &
Fraedrich, 2015). The influential factors of considering the social, cultural and ethical aspects
are to manage proper business functioning with the management of systems properly and at
the same time, facilitate the business performance. Though barriers are often caused due to
the cross cultural issues and cultural differences, still awareness of different kinds of
The ethical considerations are made to improve the business system’s efficiency
through the involvement of human resource management technology that can accommodate
the business system and transfer the technology to different cultures for enhancing the scopes
for internationalisation as well. As stated by Crane & Matten (2016), it is also important to
become socially responsible for the management of ethical standards while analysing the
business systems (Crane & Matten, 2016). The businesses have managed corporate
citizenship and sustainability in the age of globalisation for not only gaining sustainably
positive outcomes, but also has contributed to the proper health and wellbeing of the
environment with convenience (Michaelson et al., 2014).
Impact of the trend on business analysis/requirements gathering practice
The trend of the social, cultural and ethical considerations can create an impact on the
business analysing and even influence the corporate social responsibilities. This would not
only help in managing proper ethics, but would even improve the performance of employees,
furthermore ensure shaping the culture of workplace and enhance the potential of employees
too largely (Cascio, 2015). The ethical considerations include management of proper
business functioning by ensuring that any sort of discrimination is prevented and each and
every memebrs are treated equally from every aspects. This is essential for managing the
business systems properly and also meet the system analysis requirements to improve the
business functioning and aim to accomplish the strategic goals and objectives (Ferrell &
Fraedrich, 2015). The influential factors of considering the social, cultural and ethical aspects
are to manage proper business functioning with the management of systems properly and at
the same time, facilitate the business performance. Though barriers are often caused due to
the cross cultural issues and cultural differences, still awareness of different kinds of
8BUSINESS SYSTEM ANALYSIS
stakeholders is essential along with meeting their demands and expectations (Trevino &
Nelson, 2016).
The consideration of social, cultural and ethical aspects is very much impactful on the
business analysis and for the fulfilment of needs and requirements. Often business are
involved in scandals that hamper the brand image and reputation and can even lead to decline
in sales. The scandals and issues related to the analysis of business systems have expressed he
unethical ways or approaches undertaken by the business (Lawrence & Weber, 2014). Poor
management of ethical considerations and cultural issues could also contributed to the
corporate malpractices as well as create redundancy errors. The business ethics should be
managed not only in commercial businesses but also by the Government organisations, not
for profit businesses, etc. who believe in fair business practices without damaging its own
reputation (Leonidou et al., 2013). The management of corporate governance should make
the businesses abide by the laws, rules and regulations while at the same time, focus on being
socially responsible to contribute largely to the community, furthermore ensure ethical
business functioning and being gained cultural acceptance too (Sorokin, 2017).
Reflection and commentary on the identified trend
Based on the trend identified here, I firmly believe that the consideration of social
aspects, cultural aspects and also the ethical matters is essential for successful running of
business and allowing for operating within the specific industry much more confidently. As a
manager of a reputed business in the country, I understood how these major considerations
can not only affect the business, but also may be responsible for contributing to the society at
large. The legality of business and its effective functioning is based on the cultural factors
and ethical aspects that include integrating the organisational policies and practices properly
by integrating those with the strategic business goals and objectives to be achieved. Often
stakeholders is essential along with meeting their demands and expectations (Trevino &
Nelson, 2016).
The consideration of social, cultural and ethical aspects is very much impactful on the
business analysis and for the fulfilment of needs and requirements. Often business are
involved in scandals that hamper the brand image and reputation and can even lead to decline
in sales. The scandals and issues related to the analysis of business systems have expressed he
unethical ways or approaches undertaken by the business (Lawrence & Weber, 2014). Poor
management of ethical considerations and cultural issues could also contributed to the
corporate malpractices as well as create redundancy errors. The business ethics should be
managed not only in commercial businesses but also by the Government organisations, not
for profit businesses, etc. who believe in fair business practices without damaging its own
reputation (Leonidou et al., 2013). The management of corporate governance should make
the businesses abide by the laws, rules and regulations while at the same time, focus on being
socially responsible to contribute largely to the community, furthermore ensure ethical
business functioning and being gained cultural acceptance too (Sorokin, 2017).
Reflection and commentary on the identified trend
Based on the trend identified here, I firmly believe that the consideration of social
aspects, cultural aspects and also the ethical matters is essential for successful running of
business and allowing for operating within the specific industry much more confidently. As a
manager of a reputed business in the country, I understood how these major considerations
can not only affect the business, but also may be responsible for contributing to the society at
large. The legality of business and its effective functioning is based on the cultural factors
and ethical aspects that include integrating the organisational policies and practices properly
by integrating those with the strategic business goals and objectives to be achieved. Often
9BUSINESS SYSTEM ANALYSIS
cross cultural differences and differences in opinions and views contribute to the ethical
issues, which are major contributors to the poor business performance. Working as a manger,
it is also important to focus on leadership, which is critical and this shall be done by engaging
the employees together. I would also like to gather their views and opinions regarding any
changes to policies and how the business can run ethically and overcome the cultural issues
too. It is my utmost knowledge to ascertain that not only these cultural aspects, but also
ethicality of business should be managed with the management of corporate governance and
by abiding by the laws, rules and regulations. As a business leader, I would also like to focus
on sustainable measures and become socially responsible by allowing the business to
contribute to the wellbeing of the society largely.
cross cultural differences and differences in opinions and views contribute to the ethical
issues, which are major contributors to the poor business performance. Working as a manger,
it is also important to focus on leadership, which is critical and this shall be done by engaging
the employees together. I would also like to gather their views and opinions regarding any
changes to policies and how the business can run ethically and overcome the cultural issues
too. It is my utmost knowledge to ascertain that not only these cultural aspects, but also
ethicality of business should be managed with the management of corporate governance and
by abiding by the laws, rules and regulations. As a business leader, I would also like to focus
on sustainable measures and become socially responsible by allowing the business to
contribute to the wellbeing of the society largely.
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10BUSINESS SYSTEM ANALYSIS
References
Bell, E., Bryman, A., & Harley, B. (2018). Business research methods. Oxford university
press.
Carroll, A., & Buchholtz, A. (2014). Business and society: Ethics, sustainability, and
stakeholder management. Nelson Education.
Cascio, W. F. (2015). Managing human resources. McGraw-Hill.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Eriksson, P., & Kovalainen, A. (2015). Qualitative methods in business research: A practical
guide to social research. Sage.
Ferrell, O. C., & Fraedrich, J. (2015). Business ethics: Ethical decision making & cases.
Nelson Education.
Hair Jr, J. F., Wolfinbarger, M., Money, A. H., Samouel, P., & Page, M. J. (2015). Essentials
of business research methods. Routledge.
Lawrence, A. T., & Weber, J. (2014). Business and society: Stakeholders, ethics, public
policy. Tata McGraw-Hill Education.
Leonidou, L. C., Kvasova, O., Leonidou, C. N., & Chari, S. (2013). Business unethicality as
an impediment to consumer trust: The moderating role of demographic and cultural
characteristics. Journal of business ethics, 112(3), 397-415.
References
Bell, E., Bryman, A., & Harley, B. (2018). Business research methods. Oxford university
press.
Carroll, A., & Buchholtz, A. (2014). Business and society: Ethics, sustainability, and
stakeholder management. Nelson Education.
Cascio, W. F. (2015). Managing human resources. McGraw-Hill.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Crane, A., & Matten, D. (2016). Business ethics: Managing corporate citizenship and
sustainability in the age of globalization. Oxford University Press.
Eriksson, P., & Kovalainen, A. (2015). Qualitative methods in business research: A practical
guide to social research. Sage.
Ferrell, O. C., & Fraedrich, J. (2015). Business ethics: Ethical decision making & cases.
Nelson Education.
Hair Jr, J. F., Wolfinbarger, M., Money, A. H., Samouel, P., & Page, M. J. (2015). Essentials
of business research methods. Routledge.
Lawrence, A. T., & Weber, J. (2014). Business and society: Stakeholders, ethics, public
policy. Tata McGraw-Hill Education.
Leonidou, L. C., Kvasova, O., Leonidou, C. N., & Chari, S. (2013). Business unethicality as
an impediment to consumer trust: The moderating role of demographic and cultural
characteristics. Journal of business ethics, 112(3), 397-415.
11BUSINESS SYSTEM ANALYSIS
Michaelson, C., Pratt, M. G., Grant, A. M., & Dunn, C. P. (2014). Meaningful work:
Connecting business ethics and organization studies. Journal of Business Ethics,
121(1), 77-90.
Quinlan, C., Babin, B., Carr, J., & Griffin, M. (2019). Business research methods. South
Western Cengage.
Rothaermel, F. T. (2013). Strategic management: concepts. New York, NY: McGraw-Hill
Irwin.
Sorokin, P. (2017). Social and cultural dynamics: A study of change in major systems of art,
truth, ethics, law and social relationships. Routledge.
Trevino, L. K., & Nelson, K. A. (2016). Managing business ethics: Straight talk about how
to do it right. John Wiley & Sons.
White, L. P., & Rhodeback, M. J. (1992). Ethical dilemmas in organization development: A
cross-cultural analysis. Journal of Business Ethics, 11(9), 663-670.
Michaelson, C., Pratt, M. G., Grant, A. M., & Dunn, C. P. (2014). Meaningful work:
Connecting business ethics and organization studies. Journal of Business Ethics,
121(1), 77-90.
Quinlan, C., Babin, B., Carr, J., & Griffin, M. (2019). Business research methods. South
Western Cengage.
Rothaermel, F. T. (2013). Strategic management: concepts. New York, NY: McGraw-Hill
Irwin.
Sorokin, P. (2017). Social and cultural dynamics: A study of change in major systems of art,
truth, ethics, law and social relationships. Routledge.
Trevino, L. K., & Nelson, K. A. (2016). Managing business ethics: Straight talk about how
to do it right. John Wiley & Sons.
White, L. P., & Rhodeback, M. J. (1992). Ethical dilemmas in organization development: A
cross-cultural analysis. Journal of Business Ethics, 11(9), 663-670.
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