Business Writing for Tourism Industry

Running head: BUSINESS WRITING FOR THE TOURISM INDUSTRY
Business Writing for Tourism Industry
Name of the Student
Name of the University
Author Note

1BUSINESS WRITING FOR THE TOURISM INDUSTRY
Self-assessment
This assessment is about th audio in which I have communicated with Mr. Ravi who is
the Uber driver back in India. I have communicated with him for several minutes to know the
details about him. I have found out several things throughout my conversation. I had called Mr.
Ravi to thank him for the things he had done for me. He had been a great helping hand for me
over in India. This audio recording has revealed the circumstances in which he had helped me.
Now I have started a job in Canada and this is quite a hardworking job indeed. I have come
aware of several facts indeed. I have realized that the communication style is very much
important while speaking to someone else. I had been very cautious while listening to what he
said. I did not interrupt in his words while he was talking. It could have been a disrespect to him
as well.
Communication style
The different communication styles have a deep impact on the minds of the listeners.
While a person is communicating with another person whether in phone or face to face, he or she
might address to the questions very much directly (Baym, 2015). This would be very much
problematic if the listener and the speaker cannot communicate with each other properly. There
are several personal communication styles that have to be addressed in this paper. Some of the
important personal communication styles are Assertive, Aggressive, Passive- aggressive and
passive communication. These communication styles are very much important in order to
address the issues in the communication between two persons (Baym, 2015).