The Social Change Model of Leadership
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This assignment focuses on understanding 'The Social Change Model of Leadership' published in 2017. It delves into the model's core principles and how it functions. Students are expected to analyze the illustration provided and gain a comprehensive grasp of this influential leadership framework.
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Capacities for managing development
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Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body...................................................................................................................................1
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
INTRODUCTION...........................................................................................................................1
Main Body...................................................................................................................................1
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
INTRODUCTION
Business operations are wide in nature and thus it is essential for managers to gain
suitable skills and capacities to manage development in an effective manner. Capacities for
managing development refer to as ability in order to make things correct and appropriate in
nature. Managers have to developed their management in an appropriate manner as well as
support their working ethically. Various theories and practices are determine which are isolated
with development management with appropriate policy and procedure as well (Camisón and
Forés, 2010). This assignment capacities for managing development based on small business
association of Cafe Concerto whom are going to make digital development. This development
require appropriate management under which various theories and practices could get included.
Main Body
Development management is a process in which business will going to determine their
decisions about future planning permission. It is helpful for business in order to grow and
facilitate appropriate revenue as well. It includes following aspects which are described as follow
(Development Management, 2017):
Provide advise to public on development matters
Processing related applications
Monitoring implementation of granted application
Planning enforcement and appeals
Development management is a ongoing process which starts from concept creation and ends at
reporting and analysis. Between this fact, planning and design strategy, financial management,
selection of architect, tendering process, construction management, management of cash flow
and its optimisation. All these steps have to take in account by managers of a company
effectively so that they are going to make future development appropriate and effective in nature
(Collier and et. al., 2010). These steps should have to followed up on Cafe Concerto digital
development which enables in making things correct in nature:
Concept Creation:Cafe Concerto have to create a concept in which they want to developed in an
appropriate manner. For this relation, they want to developed business through digitalisation.
This concept creation enables them in managed their working properly.
1
Business operations are wide in nature and thus it is essential for managers to gain
suitable skills and capacities to manage development in an effective manner. Capacities for
managing development refer to as ability in order to make things correct and appropriate in
nature. Managers have to developed their management in an appropriate manner as well as
support their working ethically. Various theories and practices are determine which are isolated
with development management with appropriate policy and procedure as well (Camisón and
Forés, 2010). This assignment capacities for managing development based on small business
association of Cafe Concerto whom are going to make digital development. This development
require appropriate management under which various theories and practices could get included.
Main Body
Development management is a process in which business will going to determine their
decisions about future planning permission. It is helpful for business in order to grow and
facilitate appropriate revenue as well. It includes following aspects which are described as follow
(Development Management, 2017):
Provide advise to public on development matters
Processing related applications
Monitoring implementation of granted application
Planning enforcement and appeals
Development management is a ongoing process which starts from concept creation and ends at
reporting and analysis. Between this fact, planning and design strategy, financial management,
selection of architect, tendering process, construction management, management of cash flow
and its optimisation. All these steps have to take in account by managers of a company
effectively so that they are going to make future development appropriate and effective in nature
(Collier and et. al., 2010). These steps should have to followed up on Cafe Concerto digital
development which enables in making things correct in nature:
Concept Creation:Cafe Concerto have to create a concept in which they want to developed in an
appropriate manner. For this relation, they want to developed business through digitalisation.
This concept creation enables them in managed their working properly.
1
Planning and Design strategy: The next step is planning and strategy formulation in which Cafe
Concerto will going to prepare appropriate and suitable strategy and action plan for managing
their work and promote development.
Financial management:After this, Cafe Concerto will lead to manage their finance properly in
which they have to determine about investment and sources of finance properly. This enables
them in make things correct and appropriate in nature.
Architect selection:The next step is to select the manner in which whole association will going
to work (Driscoll And et. al., 2010). Architect is a person who is responsible in order to design
the work place. For digitalisation, they need to create application which get done through a IT
related person.
Tendering process:Once all design, finance and other related functions get operated the next step
is to give tender to a person which support in making such development effective and
appropriate in nature. Tendering process get done by bidding in which various individuals are
going to bid for gaining project.
Construction management:Tender provided to a specified person which will going to
accomplish project. The next step is construction management in which people all raw material
and other related things get managed properly. Construction management support in
development effectively and properly.
Cash flow monitoring:It is essential before any project to determine the cash inflow and outflow
of the project. Cafe Concerto have to determine and manage their total cash inflow and outflow
so that they are going to maximise number of operations in an effective and appropriate manner.
Reporting and analysis: The last step is reporting and analysis in which it is essential to
determine and prepare appropriate report properly ( Krajewski, Ritzman and Malhotra, 2013).
Then it should have to get analysed in an effective manner. Cafe Concerto managers have to
prepare appropriate report so that they are going to make execute this development project
effectively.
With these changes, it will made an impact on society and create conflicts in values as
well. Value conflicts occur when people have different opinions due to different living things
and consents. It is essential for a manager to determine about all values conflicts of society and
take appropriate steps on them so that better and effective working could be managed. Whenever
2
Concerto will going to prepare appropriate and suitable strategy and action plan for managing
their work and promote development.
Financial management:After this, Cafe Concerto will lead to manage their finance properly in
which they have to determine about investment and sources of finance properly. This enables
them in make things correct and appropriate in nature.
Architect selection:The next step is to select the manner in which whole association will going
to work (Driscoll And et. al., 2010). Architect is a person who is responsible in order to design
the work place. For digitalisation, they need to create application which get done through a IT
related person.
Tendering process:Once all design, finance and other related functions get operated the next step
is to give tender to a person which support in making such development effective and
appropriate in nature. Tendering process get done by bidding in which various individuals are
going to bid for gaining project.
Construction management:Tender provided to a specified person which will going to
accomplish project. The next step is construction management in which people all raw material
and other related things get managed properly. Construction management support in
development effectively and properly.
Cash flow monitoring:It is essential before any project to determine the cash inflow and outflow
of the project. Cafe Concerto have to determine and manage their total cash inflow and outflow
so that they are going to maximise number of operations in an effective and appropriate manner.
Reporting and analysis: The last step is reporting and analysis in which it is essential to
determine and prepare appropriate report properly ( Krajewski, Ritzman and Malhotra, 2013).
Then it should have to get analysed in an effective manner. Cafe Concerto managers have to
prepare appropriate report so that they are going to make execute this development project
effectively.
With these changes, it will made an impact on society and create conflicts in values as
well. Value conflicts occur when people have different opinions due to different living things
and consents. It is essential for a manager to determine about all values conflicts of society and
take appropriate steps on them so that better and effective working could be managed. Whenever
2
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any development could take place, many people presume about that differently. Thus, business
managers have to take appropriate steps in order to reduce value conflicts between them.
Cafe Concerto have to identify all values which are related with business in an
appropriate manner and try to work on them properly so that whole development process will
lead to get done properly (Lengnick-Hall, Beck and Lengnick-Hall, 2011). With every project,
internal and external stakeholders have distinct values and thus this will create values conflicts
between them. Internal stakeholders might be not accept this development and change properly
where as some thinks that this is beneficial and effective for future growth and development.
Managers have to determine this consents and try to provide training to employees whom do not
want to accept such development.
In the SCM, an individual can enter the process at any point: as an individual, as part of a
group, or as a member of society (The Social Change Model of Leadership, 2017). Within each
component, you will find values that are important to creating change. Change is the hub which
the SCM revolves around.
The first component, the individual, includes the values of consciousness of self,
congruence, and commitment. The second component, the group, includes the values of
collaboration, common purpose, and controversy with civility. The final component, society,
includes citizenship as its value.
Cafe Concerto have to adopt this model of change into business so that they are going to
manage development in an appropriate and effective manner (Marshall and Farahbakhsh, 2013).
This development is a type of change or alteration which involves around the business section so
that better and effective outcome could be gain. These three components have to determine by
the manager of a company so that they are going to analyse that change is helpful and
identification of values into that is another major concern which should have to take in account
properly.
3
managers have to take appropriate steps in order to reduce value conflicts between them.
Cafe Concerto have to identify all values which are related with business in an
appropriate manner and try to work on them properly so that whole development process will
lead to get done properly (Lengnick-Hall, Beck and Lengnick-Hall, 2011). With every project,
internal and external stakeholders have distinct values and thus this will create values conflicts
between them. Internal stakeholders might be not accept this development and change properly
where as some thinks that this is beneficial and effective for future growth and development.
Managers have to determine this consents and try to provide training to employees whom do not
want to accept such development.
In the SCM, an individual can enter the process at any point: as an individual, as part of a
group, or as a member of society (The Social Change Model of Leadership, 2017). Within each
component, you will find values that are important to creating change. Change is the hub which
the SCM revolves around.
The first component, the individual, includes the values of consciousness of self,
congruence, and commitment. The second component, the group, includes the values of
collaboration, common purpose, and controversy with civility. The final component, society,
includes citizenship as its value.
Cafe Concerto have to adopt this model of change into business so that they are going to
manage development in an appropriate and effective manner (Marshall and Farahbakhsh, 2013).
This development is a type of change or alteration which involves around the business section so
that better and effective outcome could be gain. These three components have to determine by
the manager of a company so that they are going to analyse that change is helpful and
identification of values into that is another major concern which should have to take in account
properly.
3
(Sources: The Social Change Model of Leadership, 2017)
There are various number of theories are determine which are related with development
management concept. With a change in time, it also get identify that management theory is
getting changed and modified with a time. A basic evaluation of development management is
stated as follow:
Up to 20th Century: Adam Smith theory of management signifies that "There is no art
which one government sooner learns of another than that of draining money from the pockets of
the people." According to this consent it completely define as there is no art and specialised
pattern of working get perform by business and they are also not able to learn such aspect
properly rapidly (Powelson, 2015.). Hence, management have to analyse that development is
helpful for them in long term context and then try to work on this aspect properly. This theory
get more elaborated after a period of time.
After the 20th century, several more approaches also get prescribed which are:
4
Illustration 1: The Social Change Model of Leadership, 2017
There are various number of theories are determine which are related with development
management concept. With a change in time, it also get identify that management theory is
getting changed and modified with a time. A basic evaluation of development management is
stated as follow:
Up to 20th Century: Adam Smith theory of management signifies that "There is no art
which one government sooner learns of another than that of draining money from the pockets of
the people." According to this consent it completely define as there is no art and specialised
pattern of working get perform by business and they are also not able to learn such aspect
properly rapidly (Powelson, 2015.). Hence, management have to analyse that development is
helpful for them in long term context and then try to work on this aspect properly. This theory
get more elaborated after a period of time.
After the 20th century, several more approaches also get prescribed which are:
4
Illustration 1: The Social Change Model of Leadership, 2017
Scientific management
General administrative theory
The Human Resource approach
The quantitative approach
Out of all these approaches, the major one which get used most by every business is
scientific management theory. The father of scientific management is Fredrick Taylor determine
that “there is only one and the one best way of performing the task in a cheapest manner”.
Author described that there is only one way of performing the task rather than other methods and
it is a duty of manager or experts to determine such consents effectively. According to this
approach, it is essential for management to teach all workers new methods and approaches which
adopt by business in a appropriate manner (Ritala and Hurmelinna‐Laukkanen, 2013). It means
that codify this new method into rule so that each and every employee will lead to follow that in
an appropriate manner.
Cafe Concerto can adopt this scientific management concept into business in order to
make this development manage properly. For this they want to digitalise their business
operations and for this they have to determine about new rules and policies which are related
with this element. Along with this, managers require new and more number of employees whom
have similar skills with this working so that they are going to execute all digitalise operations
appropriately. Moreover, it also support in improving working practices under which every
employees will get suitable remuneration against that. This will support in maximise working
practices and more effective outcomes could be accomplish properly with high productivity as
well.
Development of management in previous time was based on classic management and it
get modified with a time to scientific management (Rockström and et. al., 2010). A basic
differentiation between both of these consents are described as follow:
Classic management theory Scientific management theory
It is based on forcing employees towards
working
It is based on identification of new and best
way to perform the task effectively
Completely emphasis on standards which ones
get maintain
Select only such workers whom skills match
the task
5
General administrative theory
The Human Resource approach
The quantitative approach
Out of all these approaches, the major one which get used most by every business is
scientific management theory. The father of scientific management is Fredrick Taylor determine
that “there is only one and the one best way of performing the task in a cheapest manner”.
Author described that there is only one way of performing the task rather than other methods and
it is a duty of manager or experts to determine such consents effectively. According to this
approach, it is essential for management to teach all workers new methods and approaches which
adopt by business in a appropriate manner (Ritala and Hurmelinna‐Laukkanen, 2013). It means
that codify this new method into rule so that each and every employee will lead to follow that in
an appropriate manner.
Cafe Concerto can adopt this scientific management concept into business in order to
make this development manage properly. For this they want to digitalise their business
operations and for this they have to determine about new rules and policies which are related
with this element. Along with this, managers require new and more number of employees whom
have similar skills with this working so that they are going to execute all digitalise operations
appropriately. Moreover, it also support in improving working practices under which every
employees will get suitable remuneration against that. This will support in maximise working
practices and more effective outcomes could be accomplish properly with high productivity as
well.
Development of management in previous time was based on classic management and it
get modified with a time to scientific management (Rockström and et. al., 2010). A basic
differentiation between both of these consents are described as follow:
Classic management theory Scientific management theory
It is based on forcing employees towards
working
It is based on identification of new and best
way to perform the task effectively
Completely emphasis on standards which ones
get maintain
Select only such workers whom skills match
the task
5
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Pay extra for producing as much as they can Establish a fair level of performance under
which they get remuneration according to level
of skills
This differentiation should have to take in consideration by managers of a company so
that they are going to maintain effective working practices. Managers of Cafe Concerto have to
paid their workers and employees according to skills and contribution in an organisation. It is
clearly determine that whole salary should have to paid on the basis of performance from past
few months, week and quarter so that not they as well as others get motivated towards working
and practices.
For the development of Cafe Concerto, managers of a company use scientific
management theory of development (Subramanian and Ramanathan, 2012). This will enables
them in doing each and every task perfectly through skilled person in order to make and facilitate
things positive in nature. Along with this, it will also eliminate the rule of thumb and move
towards positive direction. Each and every employees get proper wage as per the requirement
and performance which they lead to perform. Hence, management become more appropriate
towards target accomplish so that suitable results and outcome could be generated.
This theory is based on several principles which have to consider by managers of a
company in more proper framework which are signified as follow:
Replacing the rule of thumb by scientific methods in which business managers lead to get
develop new and innovative ways to perform better and effective so that appropriate results
could be gain. This is a first and major principle of scientific management which lead to
maximise the efficiency of working in better and effective manner.
Select and trained only such personnel whom have relationship with the working and
practices for a specified task. This factor enables them in moving towards appropriate and
suitable direction and they become more able to gain better and appropriate results.
The third major principle is about division of work and responsibility between differ
employees according to nature and pattern of working (Tang and Musa, 2011). This will bring
and support in performing task ethically so that chances of social issues and values conflicts get
minimised as all similar people are working together.
Last and fourth principle of scientific management is all about cooperation between
management and workers of a company. Cafe Concerto managers have to combine their working
6
which they get remuneration according to level
of skills
This differentiation should have to take in consideration by managers of a company so
that they are going to maintain effective working practices. Managers of Cafe Concerto have to
paid their workers and employees according to skills and contribution in an organisation. It is
clearly determine that whole salary should have to paid on the basis of performance from past
few months, week and quarter so that not they as well as others get motivated towards working
and practices.
For the development of Cafe Concerto, managers of a company use scientific
management theory of development (Subramanian and Ramanathan, 2012). This will enables
them in doing each and every task perfectly through skilled person in order to make and facilitate
things positive in nature. Along with this, it will also eliminate the rule of thumb and move
towards positive direction. Each and every employees get proper wage as per the requirement
and performance which they lead to perform. Hence, management become more appropriate
towards target accomplish so that suitable results and outcome could be generated.
This theory is based on several principles which have to consider by managers of a
company in more proper framework which are signified as follow:
Replacing the rule of thumb by scientific methods in which business managers lead to get
develop new and innovative ways to perform better and effective so that appropriate results
could be gain. This is a first and major principle of scientific management which lead to
maximise the efficiency of working in better and effective manner.
Select and trained only such personnel whom have relationship with the working and
practices for a specified task. This factor enables them in moving towards appropriate and
suitable direction and they become more able to gain better and appropriate results.
The third major principle is about division of work and responsibility between differ
employees according to nature and pattern of working (Tang and Musa, 2011). This will bring
and support in performing task ethically so that chances of social issues and values conflicts get
minimised as all similar people are working together.
Last and fourth principle of scientific management is all about cooperation between
management and workers of a company. Cafe Concerto managers have to combine their working
6
with team and workers by providing them suitable wages. This will contribute more by workers
of a company in order to maximise their production and make them effective and efficient in
nature.
CONCLUSION
It get concluded from the project that business and management have to adopt
appropriate step for managing each and every change in business. Capacities for managing
development is not appropriate for every business organisation. Thus, management have to use
scientific management theory in order to work properly and apply all its principles properly as
well. This will enables them in accomplish all targets properly which generally frame at the time
of change and modification into business. Along with this, it also support in managing all values
conflicts between individual so that suitable gain could promote.
7
of a company in order to maximise their production and make them effective and efficient in
nature.
CONCLUSION
It get concluded from the project that business and management have to adopt
appropriate step for managing each and every change in business. Capacities for managing
development is not appropriate for every business organisation. Thus, management have to use
scientific management theory in order to work properly and apply all its principles properly as
well. This will enables them in accomplish all targets properly which generally frame at the time
of change and modification into business. Along with this, it also support in managing all values
conflicts between individual so that suitable gain could promote.
7
REFERENCES
Books and Journals
Camisón, C. and Forés, B., 2010. Knowledge absorptive capacity: New insights for its
conceptualization and measurement. Journal of Business Research. 63(7). pp.707-715.
Collier, P. and et. al., 2010. Managing resource revenues in developing economies.IMF Staff
Papers. 57(1). pp.84-118.
Driscoll, D.A. And et. al., 2010. Fire management for biodiversity conservation: key research
questions and our capacity to answer them. Biological conservation. 143(9). pp.1928-
1939.
Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013.Operations management: processes
and supply chains (Vol. 1). New York, NY: Pearson.
Lengnick-Hall, C.A., Beck, T.E. and Lengnick-Hall, M.L., 2011. Developing a capacity for
organizational resilience through strategic human resource management. Human
Resource Management Review. 21(3). pp.243-255.
Marshall, R.E. and Farahbakhsh, K., 2013. Systems approaches to integrated solid waste
management in developing countries. Waste Management. 33(4). pp.988-1003.
Powelson, J.P., 2015. The Institutions of Economic Growth: A Theory of Conflict Management in
Developing Countries. Princeton University Press.
Ritala, P. and Hurmelinna‐Laukkanen, P., 2013. Incremental and radical innovation in
coopetition—The role of absorptive capacity and appropriability. Journal of Product
Innovation Management. 30(1). pp.154-169.
Rockström, J. and et. al., 2010. Managing water in rainfed agriculture—The need for a paradigm
shift. Agricultural Water Management. 97(4). pp.543-550.
Subramanian, N. and Ramanathan, R., 2012. A review of applications of Analytic Hierarchy
Process in operations management. International Journal of Production
Economics.138(2). pp.215-241.
Tang, O. and Musa, S.N., 2011. Identifying risk issues and research advancements in supply
chain risk management.International journal of production economics. 133(1). pp.25-
34.
Online
The Social Change Model of Leadership. 2017. [Online]. Available through
:<https://cce.wsu.edu/about/social-change-model/>.
8
Books and Journals
Camisón, C. and Forés, B., 2010. Knowledge absorptive capacity: New insights for its
conceptualization and measurement. Journal of Business Research. 63(7). pp.707-715.
Collier, P. and et. al., 2010. Managing resource revenues in developing economies.IMF Staff
Papers. 57(1). pp.84-118.
Driscoll, D.A. And et. al., 2010. Fire management for biodiversity conservation: key research
questions and our capacity to answer them. Biological conservation. 143(9). pp.1928-
1939.
Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013.Operations management: processes
and supply chains (Vol. 1). New York, NY: Pearson.
Lengnick-Hall, C.A., Beck, T.E. and Lengnick-Hall, M.L., 2011. Developing a capacity for
organizational resilience through strategic human resource management. Human
Resource Management Review. 21(3). pp.243-255.
Marshall, R.E. and Farahbakhsh, K., 2013. Systems approaches to integrated solid waste
management in developing countries. Waste Management. 33(4). pp.988-1003.
Powelson, J.P., 2015. The Institutions of Economic Growth: A Theory of Conflict Management in
Developing Countries. Princeton University Press.
Ritala, P. and Hurmelinna‐Laukkanen, P., 2013. Incremental and radical innovation in
coopetition—The role of absorptive capacity and appropriability. Journal of Product
Innovation Management. 30(1). pp.154-169.
Rockström, J. and et. al., 2010. Managing water in rainfed agriculture—The need for a paradigm
shift. Agricultural Water Management. 97(4). pp.543-550.
Subramanian, N. and Ramanathan, R., 2012. A review of applications of Analytic Hierarchy
Process in operations management. International Journal of Production
Economics.138(2). pp.215-241.
Tang, O. and Musa, S.N., 2011. Identifying risk issues and research advancements in supply
chain risk management.International journal of production economics. 133(1). pp.25-
34.
Online
The Social Change Model of Leadership. 2017. [Online]. Available through
:<https://cce.wsu.edu/about/social-change-model/>.
8
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