Caring for the patients Assignment PDF
Added on 2021-06-16
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Running head: UNIT 4Task 4Name of the StudentName of the UniversityAuthor Note
UNIT 41Health and social care workers are found to work in a plethora of environments thatincludes the home of their clients, community day care centres, hospitals, and residentialnursing homes. Caring for the patients, while maintaining their dignity and integrity, inaddition to considering the diverse backgrounds the clients belong to, are imperative for asuccessful practice (Cameron et al. 2014). This reflective essay will illustrate my strengthsand weaknesses and the competencies that I hold, in regards to my professional practice.Some of the most essential values that I consider important for my professionalpractice are demonstration of respect and dignity towards my patients, maintainingpunctuality, verbal communication skills and strong clinical expertise. One major need ofcaregiving is respect and dignity (van Gennip et al. 2013). It is essential to know the likes,dislikes and preferences of the service users being cared for. I take all possible attempts fortreating my clients with dignity. I listen to their concerns and always ask for their opinions,while demonstrating a willingness to improve their health status. Efforts are also taken toinvolve the clients in clinical decision making processes and include them in allconversations regarding their health (Croskerry 2013). Medical privacy refers to the practiceof safeguarding the confidentiality and security of health records related to the service users(Agaku et al. 2013). My strengths can also be linked to the fact that I am always committed tosafeguarding patient information and try to abide by the implemented policies and measures,thereby showing compliance to their obligations. Verbal communication skills helps inrapidly connecting with the client and facilitates building a rapport with them, while earningtheir respect and becoming more accepted and likeable (Howard, Jacobson and Kripalani2013). Presence of appropriate verbal communication capabilities help me in adoptingfriendly attitudes towards my colleagues and clients. I am always clear in my words, practice
UNIT 42humility and speak with confidence. Punctuality helps me to be on time at all instances andaccomplish the intended goals within the set time limit.However, lack of non-verbal communication skills result in a failure in sending orreceiving wordless cues (Eaves and Leathers 2017). Failure to maintain appropriate eyecontact, facial expressions, voice tone, body posture and proximity with others often createbarriers in demonstrating the intended meanings of the words that I speak. My orthodoxvalues have primarily originated from my religious and spiritual beliefs and create difficultieswhile treating patients who belong to different cultures. Navigating the cultural and linguisticneeds of the service users and team members are often unnerving and often lead to situationswhere I accidentally offend them by not being aware of some cultural practices, convictionsor beliefs. My poor time management can be attributed to my habits of procrastination. These are directly responsible for inefficient work flow, waste of time, poor qualitywork and missing of deadlines (Nawrot and Doucet 2014). This calls for the need ofdeveloping appropriate time management and non-verbal skills that would facilitate thedelivery of care services to service users who belong to diverse backgrounds. Credibility actsas the foundation for leadership in health and social care since people are generally inspiredby and demonstrate a willingness to follow the leaders who are considered credible in theireyes (Dumdum, Lowe and Avolio 2013). Working of an efficient team facilitates the process of obtaining productiveresults.Several challenges faced by me in the workplace that impede the growth of the teamare namely, unfulfilled commitment towards a goal, lack of participation, conflict in decisionmaking, lack of open communication, and no use of efficient ideas (Weller, Boyd and Cumin2014). However, all possible attempts are taken to eliminate the negative effects of thesebarriers. An effective team should always be committed to accomplishing the goals by
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