Business Operations: McDonald's Case Study

Business operations

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Question 1........................................................................................................................................3
What approaches does McDonald seem to take for its capacity management to reconcile
capacity and demand?.............................................................................................................3
Question 2........................................................................................................................................4
Analyse the implementation of four D's by the McDonald Restaurant?................................4
Question 3........................................................................................................................................5
Evaluate what the five performance objectives mean for the operation in McDonald?........5
Question 4........................................................................................................................................6
Calculating the average number of customer which are arriving till average time................6
CONCLUSION ..............................................................................................................................7
REFRENCES ..................................................................................................................................8

INTRODUCTION
Business operations refers to as those activities which makes engagement of business
possible over daily basis that helps in increasing value of an organization by earning profit. Such
activities deals over optimizing sufficient revenue generation possible that makes expenses to be
generated. Such activities makes accomplishment of goals and objectives possible through
various functions involved within processes of business. These operations are related to
employees, product and management. As it helps in relating there functioning with each other
through providing guidelines which makes both profit and revenue generation possible. Business
operations can vary as they are dependent upon nature of business. In this file organization taken
is McDonald that is an American based fast food company as an restaurant operated by
Richard and Maurice McDonald established in the year 1940. It has its headquarters in Chicago,
United States. This file is based on case study related to the given organization and questions has
to be answered.
MAIN BODY
Question 1
What approaches does McDonald seem to take for its capacity management to reconcile capacity
and demand?
McDonald is one of the most popular brand in fast food sector that is known all over
world. Main reason for its popularity based upon management with practices shown by them. As
it has helped in enhancing both capacity and demand. This has been achieved with the helps of
just in time management approach. It is an methodology which aims upon reduction of time
involved within production system of an organization. Further the approach has helped the
company in reduction of inventories in supply chain by making it gain substantial efficiency
through making delivery possible over demand in food production system (Korauš and et. al.,
2019). This makes applicability of “pull” system which made production and raw material to be
controlled. Also it made employees to be more committed of employees increase by making
there participation possible. This made McDonald enhance its various processes like
Level Capacity: It has been improved by using of pull system that enhanced production
capacity and making raw materials supply to be controlled. This resulted in increasing capacity