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Case Study Analysis: Project Failures in Cambridge University and Queensland Health Institute

This paper explores the reasons for the 'go live' failures of the packaged software implementations of a $12M PeopleSoft-based student administration system at RMIT University and a £5M Oracle-based financial system at Cambridge University.

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Added on  2023-01-04

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This business report analyzes two case studies of project failures in Cambridge University and Queensland Health Institute, focusing on factors such as sound governance, user involvement, experience project manager, clear business objectives, firm basic requirements, organizational commitment to change, adequate resources, flexibility, clear communication, managing stakeholders, and vendor support.

Case Study Analysis: Project Failures in Cambridge University and Queensland Health Institute

This paper explores the reasons for the 'go live' failures of the packaged software implementations of a $12M PeopleSoft-based student administration system at RMIT University and a £5M Oracle-based financial system at Cambridge University.

   Added on 2023-01-04

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Running head: CASE STUDY ANALYSIS
Enterprise Resource Planning System - Case Study Analysis
Name of the Student
Name of the University
Author Note
Case Study Analysis: Project Failures in Cambridge University and Queensland Health Institute_1
CASE STUDY ANALYSIS1
Table of Contents
Introduction................................................................................................................................2
Sound Governance.................................................................................................................2
User Involvement...................................................................................................................3
Experience Project Manager..................................................................................................4
Clear Business Objectives......................................................................................................4
Firm Basic Requirements.......................................................................................................5
Organizational Commitment to Change.................................................................................5
Adequate Resources...............................................................................................................6
Flexibility...............................................................................................................................6
Clear Communication............................................................................................................6
Managing Stakeholders..........................................................................................................7
Vendor Support......................................................................................................................7
Conclusion..................................................................................................................................7
References..................................................................................................................................9
Case Study Analysis: Project Failures in Cambridge University and Queensland Health Institute_2
CASE STUDY ANALYSIS2
Introduction
In this business report, following would be the analysis consisting of two case studies
along with their comparison that have been gathered from understanding and researching
about to verified cases of project failures. Having strategic understanding of the papers
presented in this regard, both the papers presented in this context would analyse the reason
behind project failure with the help of several conditions. The first paper in this case
describes the lessons that has been gathered from a failure at Cambridge and RMIT
University following a faulty package enterprise application software while going live. the
second paper presented in this regard describes the biggest self-proclaimed IT project failure
which is also known as the Queensland health implementation project failure. The thorough
analysis in comparison of both the papers would go through the sound governance process
behind the project implementation, the involvement of the user, the experience of the project
manager, flawless demonstration of the business objectives, the form basic necessities, the
organisational assurances to change the satisfactory resources, clear communication,
flexibility, management of stakeholders and support from the vendors.
Sound Governance
In the first case, the failure of project was also provided to the reason that the entire
project was built upon a poor governance structure that could not solve the problem that the
software code already has while going live. When the organisation wanted to upgrade from
Oracle 11.0.2 to 11.0.3, did not understand that the project could also need a fully functioning
governance system that would not allowed the project to be regarded as a poor problem
which was found to be one of the root causes of the project failure at Cambridge.
Case Study Analysis: Project Failures in Cambridge University and Queensland Health Institute_3

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