Intercultural Competence in Business: A Case Study

CASE STUDY

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAINBODY ...................................................................................................................................3
Comparison in between culture framework................................................................................3
Critically demonstrate how intercultural models is applicable in order to understand the
different interpersonal interaction in business situation..............................................................5
Utilize the intercultural communication theories in order to practice in various business
situations.....................................................................................................................................6
CONCLUSION ...............................................................................................................................7
REFERENCE...................................................................................................................................8

INTRODUCTION
Intercultural competence refers to ability that an individual posses in order to carry out
all functions in effective manner across various culture. In this globalised world it is a valuable
assets of company in which every individual most likely to interact with people of different
countries and culture. Which are structured by different values, beliefs and experiences. It is a
part of family that involves graduate attributes, employability, skills and so on (Nardon, 2017).
In which the following report is based on a case study of intercultural competence in business
environment. A Anna is a manager of German company and she was discussing about her new
job challenges with friends. In context of this, the theories of intercultural is explained in this
assignment as well as a comparison of different culture framework is carried out. Additionally
how these frameworks are applicable to different interpersonal internation in business situation is
explained.
MAINBODY
Comparison in between culture framework.
A person culture is generated by some factor like ethnicity, geographic, social
connection, life experience an so on. In order to measure how culture is shared, interpreted and
formed for this various number of models are founded and all these are discussed below:
Hofstedes dimension of culture:It is a framework and in business unit it is used for
developing the commination between cross culture peoples. It is given by the Geert Hofstede. It
represent the culture of society on values of their members as well as how their culture is related
with the behaviour (Savicki, 2020). For the companies who are operating their business at global
level need to understand this theory is very important in order to deal with problem of cross
culture. The aim of this theory is to determine the dimension in which culture varies. In which it
includes six categories and all of these are discussed below:
Power distance index:- This considered the limit of inequality and power that is tolerated
by any individuals who are working in an organisation. It involves two index, high power
distance index that refers to acceptance of inequity and power difference as well as represents
high respects for good performers whereas the other is lower power distance index which
encourages organisational culture. It includes participative style of management and
decentralised decision making responsibilities.