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Case Study On Marriott Hotel - Professional Skills

   

Added on  2020-02-03

7 Pages1614 Words57 Views
PROFESSIONAL SKILLS1

Table of ContentsSUMMARYOFPROFESSIONALSKILLSINTHEINDUSTRY..................................................................3EVALUATIONOFGROUP’SEFFECTIVENESS......................................................................................4EVALUATIONOFYOUROWNPROFESSIONALSKILLS........................................................................4REFERENCES.....................................................................................................................................62

SUMMARYOFPROFESSIONALSKILLSINTHEINDUSTRYI have been working in hospitality industry from past 6 years as a HR assistant managerand working in the same industry has helped me to learn various things about human resourcemanagement and other work processes of the hotel. Stating about my experience, I can say that Ihave learned many things and this has highly contributed in my learning and developmentaspects (Cox and et. al., 2007). Therefore, I can say that, I have acquired good experience whileworking with the same hotel for such longer period. I have completed my studies in HumanResource Management areas; hence I have complete knowledge about the aspects that are beingincluded while managing people. Working with Marriott International hotel has greatly contributed in enhancing my skillsand capabilities; therefore I highly appreciate this. When I applied for the job position, I had noidea about the profile; but after acquiring training on specific areas, I came to realize thecompetency of human resource management (Freese and Samaras, 2006). According to myexperience, I can say that I have developed good communication skills because I was entitled towork handle people at work and at the same time, I was also liable to communicate withcustomers. This was one of the most important job roles which I had to handle; therefore I havedeveloped the same sort of skill in me.Further, I can also say that in order to be more professional in career, one must havevarious skills so that work can be managed accordingly. Apart from this, I can also say that Iused to work with team members who were from different groups (Gijselaers, 2013). Whileworking with such people I came to realize that team management skills are essential for thepurpose of handling a team and this is also vital in order to make a team successful andcompetitive. Therefore, working in Marriott has helped me to conduct all the work processes insuitable manner. This has also helped me in managing a team in coordinating manner. Therefore, I can say that I have the ability to become a good leader and entrepreneur;further I can also guide others regarding how they should manage their job roles. Hence,basically I can say that I am an encouraging personality as I have received this compliment fromone of my colleagues (Lopper, 2007). This has strengthened my skills and capabilities; thereforeI can become more competent in the same area of concern. 3

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