This case study analyzes and compares internal and external performance measures and the role of pricing in the performance of a business. It discusses key performance indicators (KPIs) and the impact of pricing on profitability. The study also examines investment appraisal techniques such as accounting rate of return, net present value, internal rate of return, and payback period. The analysis includes financial ratios such as current ratio, quick ratio, debt equity ratio, interest coverage ratio, net profit margin, stock turnover ratio, debtors turnover ratio, and creditors turnover ratio.