(solved) Case Study of Mattel
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Added on 2020-09-17
(solved) Case Study of Mattel
Added on 2020-09-17
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Case Study
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................11. ......................................................................................................................................................1Describing the Mattel act regarding children act...................................................................12........................................................................................................................................................3Best way of assuring safety towards children toy's .............................................................33........................................................................................................................................................5Best way for society to protect children from hazardous toy's .............................................5CONCLUSION................................................................................................................................7REFERENCES ...............................................................................................................................8
INTRODUCTION Mattle company is a leading toy company in the world but in present facing the problemof customer dis-satisfaction as the product are found hazardous by the society. So, the case studymain purpose is to describe the way business and society can best assure the safety of thechildren toys.1. Describing the Mattel act regarding children actAccording to the given case study it reflects that children toys manufactured and suppliedby the Mattel company were hazardous. Toys were coated with contaminated paint which mademany children seek and the magnet present in toys which is dangerous, if swallowed it may leadto intestinal blockage of a child. For this, following terms described by government in thecompany’s act are mentioned below: -Corporate social responsibility: - It is the responsibility of the company to be heldresponsible, if any customer is affected by their products and services. It depicts that incase of any causality it should be acknowledge and immediate actions should be taken tohave an appropriate measure [ CITATION Nel15 \l 1033 ]. Companies in the situation ofthe when wrong products are supplied in the market, should efficiently called back all itsgoods for the social welfare. The term is applicable when any activity is done which isaffecting the social or economic environment and is regulated by the team ofenvironment welfare units.Ethics: - It is the perception and conception of people about the environment that what isright and what is wrong [ CITATION Bau151 \l 1033 ]. It defines the protocols aboutmoral and immoral instinct of humans with affirmative bonding which describes ourperception towards other and how others conception should be towards us. The rules andregulation described under ethics principles are developed for the moral instinct. Forinstance, in a backward society bluffing, diddling, harassing and dejecting someone maybe consider as ethical. But in according to ethical principles helping others, protecting therights of society are considered as ethical [ CITATION Ahm15 \l 1033 ]. Business ethicsdefines the ethical notion for the regulation of the business activities. 1
According to the study, it depicts that Mattel company has not acted in socialresponsibility and ethical manner with regards to the safety of its toys [ CITATION Dua16 \l1033 ]. Company dangerous product were render in the market and were used by children. It wasthe laziness of firm who do not consider it to be genuine to have a complete check of the productline. The organization should increase its production cost in order to supply quality products inthe market. Enough monetary resources in production so no suppliers and tries to cut down thecost by using duplicate ingredients. In the case Mallet company was not able to operate itssupply chain effectively and efficiently. The strategy adopted for toys design was not relevantand the raw material used was hazardous for the health of children. Mattel's organizationprinciples did not ensure the quality of product and its safeguard [ CITATION Duq08 \l 1033 ].Company failed to analyse harmful products and was not able to eliminate them from the market,therefore, defective products were sold to the customers. As the consumer used the products theywere felt being cheated by the supplier and were annoyed due to such an act of Mattel company. Firm has not done anything different to safeguard the rights of people. To avoid suchcondition company should have a complete review of its production chain as well as supplychain in order to avoid the malpractice of resources. It should have manufacture all its productwithin the factory premises to avoid the duplication of material. Broadening, its productionprocess to ensure quality products by keeping in mind the safety principles [ CITATION Pet16 \l1033 ]. Redefining the rules and regulation of organization to ignore the false strategies andwhich only acceptance and procurement of quality products. While the process of manufacturing,Mallet should decide the standard of product and a complete recheck of product by specialist.Development of the industry in which Mallet is conducting its business to describe standard thatmust be followed by suppliers. No adequate formation of the policies to avoid the inappropriatephase of design. Mallet company management team should have paid attention while discussingand implementing the production cycle strategies[ CITATION Gir09 \l 1033 ]. Apart from thatcompany should have assigned a team of experts who can check product thoroughly, before itssale. If the product is not fulfilling the all safety measures it should be recreated. Employingthose suppliers who takes customer satisfaction as the priority and do not work for personalgains. Hence, it was reluctance of the Mattel company who was not able to serve the society wellenough[ CITATION Mic16 \l 1033 ].2
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