Change Management in Apple

Running head: CHANGE MANAGEMENT
CHANGE MANAGEMENT
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1CHANGE MANAGEMENT
Introduction
As opined by Al-Haddad and Kotnour (2015), change management is considered to
be a systematic process that helps the organizations to deal with transformation or transition
that takes place in the overall goals, technologies and processes. The main purpose of the
change management process is based on the implementation of strategies that can affect the
employees and the organization as a whole. The strategies that are developed as a part of
change management process are able to play a major role in the ways by which changes can
be requested.
The organization that will be taken into consideration for the purpose of change
implementation is Apple. Apple is a multinational technology based organization of
American origin. The headquarter of Apple is located in Cupertino, California which mainly
designs, sells and develops different products like, computer based software, consumer
electronics and the online services (Anderson, 2016).
Analysis of the implementation of change
As discussed by Burke (2017), Apple has been highly successful in its operations in
the technology based industry and has developed a premium position in the market with the
help of its unique products. The products and services that are offered by Apple have been
able to gain a huge customer base in various countries of the world. The organization has
however faced some major issues based on the lawsuits that have been filed by some
employees. The lawsuit that had been placed by the organization in the year 2014 was based
on the denial of lunch breaks to the employees, that is considered to be against the labour
laws.

2CHANGE MANAGEMENT
According to Cameron and Green (2015), the violation of labour laws that have been
performed by the company are said to affect more than 20,000 employees of Apple Inc. The
lawsuit had claimed that the employees were forced to work for long hours without proper
food and breaks that were required by them. The employees were also not provided with
timely wages for the services that are offered by them to the organization. The model that can
be implemented for change process in Apple is Kotter’s eight step change management
model (Galli, 2018). The implementation of the change management model will be used for
solving the employee related issues in the following way,
Increasing the urgency – This step is based on the ways by which a change
environment can be developed in Apple and including the management team in the process
(Helfat & Martin, 2015).
Building the team – The team needs to be developed in such a manner that is able to
play the most important role in the ways by which changes can be made in relationships that
can be developed with the employees in Apple (Helfat & Martin, 2015).
Getting the right vision – The vision of the change program will be developed in this
step of the change model. The team in Apple will develop a vision that is based on the ways
by which effective relationships can be developed with the employees. This will help them to
understand the demands and needs of the employees (Pollack & Pollack, 2015).
Communicating for buy-in – The communication process is considered to be the
most important part of the change management program that has been developed in Apple
Inc. The issues that are being faced by the employees will be solved effectively with the help
of proper implementation of the changes (Helfat & Martin, 2015).