Change Management in Retail Industry: Impact of COVID-19

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Added on 2022/12/16

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This document discusses the impact of COVID-19 on the retail industry and the steps taken for change management. It explores the benefits of implementing changes and the use of intervention strategy model. The document also includes a PESTLE analysis of the retail sector and the benefits of hindsight in the industry.

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Change Management in Retail Industry: Impact of COVID-19

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