Change Management : Sample Assignment PDF

Change Management Priorities
for a Utility Company

•This presentation will use the Kotter’s 8 step change model to describe the change priorities for a Utility company.
1. Urgency Creation
The first step required to implement change management should be creation of a sense of urgency in the company to get things
moving (Appelbaum et al.,2012).
The departmental leaders in the utility company should take time to let their staff understand the threats that the company is
currently facing as what could happen to the future of the company if for example technology is not integrated into the company
daily operations.
During this step, the company should also request support from internal and external energy stakeholders.
2. Powerful Coalition Creation
In this step, the company should strive to identify the individual with or against the change management.
The company should identify those staff members and other stakeholders who have emotional support of the changes.
For example, the recent changes to the regulatory framework requires penalties to be paid by failing departments. This should
be used by the manager to identify those who support this regulations and make a strong team from these individuals
3. Creation of a Change Vision
When the need for change is mentioned in the company, many ideas and solutions are suggested, but it is important to
coagulate all them into one clear vision which the company can follow.
The utility company declared to its customers that its main aim id to get things right first and every time.
It is paramount that the company create a strategy to achieve the stated vision in the most effective manner.

4. Communication of Vision
After creating a vision that is achievable, the company should make
the vision known to every staff and stakeholders in the energy
company.
The managers should use every opportunity available to make
decisions inline with the vision so that others can emulate.
5. Eliminate Obstacles
According to Kotter, after implementing the first 4 steps, its normal
for some people to start resisting the model (Appelbaum et
al.,2012).
Utility company should put in place mechanisms of removing the
elements resisting change management.
A good strategy would be hiring of change leaders who will help in
delivering of change. People who are against change should be
taken through the need and benefit of the process to the company.