Factors Contributing to the Decline of Visitors at Zoo Negara and Solutions to Increase Visitors

Running head: CHAPTER 4 AND 5 1
Chapter 4 and 5
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CHAPTER 4 AND 5 2
CHAPTER 4
ANALYSING OF THE RESULTS
4.0 INTRODUCTION
This chapter will elaborate on the findings of the survey in statistic form and the information that
was gathered from the respondents with the information from the interview that was conducted
on the 5th of July 2019. The data that was received from the survey shall be arranged in the form
of pie charts and tables depending on the type of question.
The outline of the findings is as follows:
• The demographic information of respondents
• The factors increasing the decline of visitors
• The point of view of the students on what could be done to solve this decline problem
The reason of the survey was to gather the best responses from the questions to answer all the
research questions which were to find out why there is a decline of visitors in zoo Negara and
also what could be done in order to increase the rate of visitors at Zoo Negara. The information
collected from the survey of 10 responses showed the reasons why there is a decline of visitors at
Zoo Negara. Some respondents’ answers were not so clear but there were a number of opinions.
This chapter will give an analysis of the results of the survey based on the views provided by the
respondents.

CHAPTER 4 AND 5 3
4.1 The demographic information of respondents
There were demographic data results based on the responses provided by the various individuals
regarding the decline of visitors at Zoo Negara. Based on the responses collected from the
survey, 57.7% of the respondents agreed that the environments in which the Zoo are enclosed,
caged and exhibited contribute so much for the decline of the visitors in the area (Abidin, 2016).
In this analysis, 19% strongly agreed with this fact, and finally, 23.8% of the surveyed
respondents disagreed with reality. In this regard, it can be concluded that the environment in
which animals are kept has a significant contributions towards the decline of the visitors in the
area. This is related to the way the animals react towards visitors and how environmental hygiene
is maintained. In this case, the visitors would like to visit Zoo with a clean and well-maintained
environment (Majid & Beastall, 2011). The pie chart below gives the analysis of the results of
the survey conducted on the impact of the environmental conditions in Zoo Negara towards the
decline of the visitors.
Moreover, the data regarding the cruelty of the animal within the zoo and its influence towards
the decline of the visitors at the Zoo was collected and analyzed. Based on the results collected

CHAPTER 4 AND 5 4
on animals’ cruelty in the Zoo, the conclusion is found that the number of visitors declined in
fear of such animals from attacking them. Regarding the results obtained from the respondents,
42.9% of the respondent in which the survey was conducted agreed with this fact. Besides, 33.3
% of the respondents strongly agreed that the cruelty of the animals in the Zoo has declined the
visitors to the area. Only 23.8% disagreed with this fact presented. In an analysis of the data
collected on this, the visitors are not interested in visiting the Zoo because of animal cruelty. It
clearly shows that some of the visitors think that brutality of the animals should be looked upon
for them to visit the Zoo. In contrary to this, I disagree with this opinion because animals are
freely moving with the Zoo environment, and they have minimal interaction with the people.
Therefore, I think this is not a strong point to conclude that the cruelty of the animals may have
caused the decline of the visitors. The chart below represents the data discussed in this based on
how visitation has reduced in the Zoo following the idea of cruelty animals.
In the analysis of whether the lack of the appropriate facilities for the visitors is one factor
contributing to the decline of the visitors in the zoo, I agree that this is a correct statement. I
think this is true because if the visitors are not supplied with the facilities they need, obviously