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CHCCSM005 Develop Facilitate And Review All Aspects Of Case Management

   

Added on  2020-06-06

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CHCCSM005Develop, facilitate and review all aspects ofcase managementASSESSMENT BOOKforCHCCSM005

This book is copyright protected under the Berne Convention. All rights reserved. No reproduction without permission.This book is protected by copyright and may not be reproduced or copied either in part or inwhole nor used for financial gain without the express approval in writing of the owner (LifeCoaching Institute (Aust) Pty Ltd ATF Life Coaching Institute Trust ACN 099 379 352) of thecopyright.

Assessment InstructionsAll of the information that you need to complete your assessment tasks are included inyour Study Guide and associated Readings. Before attempting to complete thisAssessment Book you must read through all of the information supplied to you in the StudyGuide and Readings for this unit. You are required to complete all assessment questionssuccessfully in order to be deemed competent in this unit. This Assessment Book is designed to assess your knowledge. Copying sentences and blocksof text directly from your Study Guide, Readings, or other documents does not demonstrateyour understanding of the topic. Neither does copying the work of another student. Suchpractices are regarded as plagiarism and will not be tolerated. (Please see your StudentHandbook for further information regarding Plagiarism). A guideline for the number of words required for a response is included to give you an ideaof the depth of information that is required to successfully answer the question. If you arewell under the approximate number of words you may need to ask yourself whether you havebeen too superficial in your response. If you are well over the word limit, then you may needto ask yourself whether you have included irrelevant information or repeated yourselfunnecessarily. If you do not understand what is required for you to complete an assessment,please contact an Education Adviser. Submitting an AssessmentBookPlease submit your assessment book via your online student portal at http://my.aipc.net.auUse the following as a checklist before submitting your Assessment Book: Have all of the questions and activities been completed? Is your name and student number noted in your Assessment Book? (on thefollowing page)Have you completed the Candidate Declaration? (on the following page)Have you saved a copy of all of your work (in case of loss)? Your work will be assessed as either “Competent” or “Not Yet Competent”. In instanceswhere a grade of “Not Yet Competent” is given, the Assessment Book will be returned to youwith comments from the marker who will recommend how to improve your work. “Not YetCompetent” or “NYC” means that your work is incomplete or that you have not includedsome important information or adequately demonstrated your understanding of theinformation. In this case you will be required to review your responses to any questions thathave been marked NYC, follow the marker’s recommendations for improvement, andresubmit these questions in the resubmission section of this book. Thank you for choosing to study with the Australian Institute of Professional Counsellors.Best Wishes!3

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This Assessment Book Belongs To:Student Name:Student Number:Candidate Declaration:By signing below, I declare that:I am the enrolled studentI have been advised of the assessment requirements and my rights and responsibilitiesas an assessment candidate, and I choose to be assessed at this time. All of the responses within this Assessment Book are my own. This Assessment Book contains no material written by another person except wheredue reference is made. I am aware that a false declaration may lead to the withdrawal of a qualification orstatement of attainment. Signature:Date:(Type your full name in the field above)5

Assessment SummaryPlease find below the results of your first submission (this will be completed by your assessorafter your Assessment Book has been submitted)ResultDate AssessedAssessor NameAssessor InitialsQuestions to resubmit (if first submission is not yet competent)Students, please note:A Not Yet Competent (NYC) result does not mean that you have to redo the whole unit. Inthe box above, the marker has identified exactly which questions you need to resubmit.Feedback is provided (in a comment box) beside your current answer. All resubmissionshave to be completed at the end of this marked book. To make a resubmission, Step 1: Go right to the end of this Assessment Book to the “Resubmission Page”.Please donot change your original answers. Your marker will need to look at your original answerand your resubmitted answer.Step 2: Write the question number and then enter your answers into the Resubmission Box.The box will expand as you enter text. Step 3: Make sure that you have answered all of the questions that you have been asked toresubmit.Step 4: Resubmit this assessment book for marking via the student portal. All the best!Please find below the results of your resubmission (this will be completed by your assessorafter your Assessment Book has been resubmitted)Resubmission ResultDate AssessedAssessor NameAssessor Initials6

Section 1An Introduction to Case ManagementWhat is case management?1.1The roles and responsibilities of a case manager can be many and varied, however,they are typically understood as falling into three broad essential functions: acounselling function, a coordinating function, and an advocacy function. In theappropriate space below, provide a brief description of the type of services a casemanager may provide in each of these functions. Hint: see page 13 of the StudyGuide. (Your total response should be no more than 50 words) Counselling function:It is related to the teaching and advising clients for resolving their problems. Coordinating function:Case manager understand problem of client and then refer him/her to other person. Advocacy function: Representing client of his/her behalf is advocacy function. The process of case management1.2The process of case management involves three key components: assessment,planning, and implementation. Complete the table below by briefly outlining the rolethat the client plays in each of these components of case management. (Your totalresponse should be no more than 50 words)AssessmentPlanningImplementationit include contacting, identification of problem and collecting & assessing information. Planning involves understanding complete personality of client, develop a plan and makingarrangements for services. Execution is significant and it covers delivering services, resolving problem and monitoring or services provided to client. 1.3Select true or false in relation to the following statements:a)The process of assessment should continue throughout the entire casemanagement process so that the suitability of services can be continuallymonitored, evaluated, and the case plan re-assessed if necessary. TrueFalseb)During the planning stage of the case management process it is not necessary toconsult with the client because you will have all the information you require fromthe assessment.TrueFalse7

c)Once a case plan has been implemented changes cannot be made to the case plan.TrueFalseKey considerations in case management1.4When engaging with a client and developing a case management plan, it is importantto consider the client’s family structure and its dynamics, style of communication, anddecision-making processes. Why is this important? (Your response should be no morethan 100 words)It is indispensable to consider family background of client because a particular case is connected with more than two people as well as it supports during decision making process by helping in various forms. For example; family members, friends or other person related with client are aids while accumulating relevant information or data for further management of case. Moreover, plays a major role in resolving complex things by showing hidden factors which affects the success of case. It helps in understanding the behavior of an individual that supports during making plans or strategies for resolving complexity of case. 1.5When developing a case management plan it is also important to explore the client’sissues holistically by considering the impact and interaction that exists within andbetween all areas of the client’s life (including the client’s social, cultural,psychological, physiological, and economic circumstances). Explain how this helpsfacilitate client goal-setting and participation in the case management process. (Yourresponse should be no more than 100 words)It has been assessed that all the elements of client life is interlinked with each other due to which it is essential to consider necessary points while managing a case. However, if customer as well as manager understand the indispensable links which isresulted with the case they get succeeded in attaining more appropriate targets in a easy manner. Basically, all these terminology such as; psychological, physiological or economical circumstances identifies variant perspectives of client which helps while resolving issues. Hence, it is highly significant to consider these factors as it act as a support material while case solving.1.6Case managers must be well-versed in all laws and regulations relevant to theirlocation, the type of work conducted, and the types of clients they serve. Provide threeexamples of laws or regulations that are relevant to the work of case managers. (Yourresponse should be no more than 20 words) After considering all the federal laws three of them are :- Mandatory reporting management, mental health legislation and child protection acts. 1.7Case managers must have a good understanding of the resources available in theirlocal area. This includes both the services available within their ownagency/organisation as well as those offered by other service providers. List twopotential strategies that a case manager might use to identify services available intheir area. (Your response should be no more than 30 words)Effective strategies is essential for resolving particular cases, thus two of them are ; info exchange service seeker and lifeline service finder which is adopted by 8

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