CHCDIV001 Work with diverse people - Terms and Definitions

This article provides definitions and explanations of terms related to CHCDIV001 Work with diverse people. It includes cultural diversity, stereotype, cultural competence, cultural awareness, cultural safety, inclusiveness, reflection, safe work practices, and cross-cultural conflict.

CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
CHCDIV001 Work with diverse people
Name
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Assessment
Terms and definitions
Below is a list of terms which are relevant to this unit. Please provide responses in your own
words, to fully demonstrate your knowledge and understanding of each term. You will need to
undertake your own research (online, dictionary, relevant books), in addition to reviewing your
learning content.
You should aim to present responses which average 75 words each (to provide sufficient evidence
of your understanding). A minimum of 50 words is required.
Your responses must be provided as if you were explaining the term to a person who has never
heard of it before. Each submission should:
i) Average 15 words for each sentence
ii) Be grammatically correct
iii) Error free, and
iv) Be presented in simple English.
A good tip here is to read all of your text aloud, to check for accuracy and good presentation.
Another tip is to ask another person to proof-read your work, where possible.
Now, please:
(i) Provide a comprehensive definition of each term. In the first column, state WHAT the term
means in the context of a workplace.
(ii) Provide a detailed explanation of the term. Your explanation in the second column must
identify WHO, WHEN and WHERE this term would be applied in the context of a workplace.
(iii) Provide your own simple example of a situation where the term could be applied within the
workplace in the blank row presented.
Please Note: Where insufficient words are submitted, your responses will be returned for
reworking.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Cultural
diversity Cultural diversity can be defined as the
variety of multiculturalism of a group or
an organisation. This can include various
types of social structures, strategies and
belief systems that a culture uses for
adapting to the life situations in many
parts of the world. The variations in the
race, ethnicity, language, religion, value
system or the local cultures that make up
various groups in a community also
accounts for a diversified workplace.
Cultural safety is best applied in the field
of health care as people from diversified
cultural backgrounds try to get access to
health care. In most of the cases these
people face inequalities in terms of access
to health care. Hence a culturally safe care
is required to ensure equalities.
Example: Active listening and showing respect to all the patients irrespective of their culture is an
essential step towards the provision of a culturally safe care.
Stereotype
A stereotype can be defined as a
generalised belief that many people have
regarding a thing or a group based upon
their appearance. In most of the cases,
these generalised beliefs are wrong and
can arise due to a number of reasons.
Some of the common stereotypes are
related to mental health, ethnic
minorities, and gender and LGBTQ
people.
Stereotyping aboriginal people or
aboriginal health care workers is commo
and is mainly done by the non-aboriginal
co-workers or even some non-aboriginal
health care professionals. These
stereotyping gives rise to prejudices and
racial discrimination against the
aboriginals that deprives them from
getting equal opportunities in terms of
basic human rights.
Example: In a health care setting a non- aboriginal nurse can bear stereotypes about the aboriginal
people that will not only hamper his / her care delivery to the patients and will also demean his/ her
professional standards for not abiding by the nursing codes of conduct which discourages all kinds of
discrimination.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Cultural
competence
Cultural competence can be defined as
the capacity of the care providers to
deliver health care services effectively,
meeting the social, cultural and the
linguistic requirement of the patients. A
culturally competent care, normally
includes skills, knowledge and attitudes to
provide care to people across different
culture, ethnicities and language.
Nurses can provide a culturally
competent care to people from different
culture or ethnic minorities by directly
interacting with the patients, by
encouraging openness by providing a
conducive environment for them in
order to understand their grievances and
needs.
The mode of treatment, the mode of
communication with the patients should
be according to the convenience of the
patients to provide a culturally
competent care.
Example: Cultural competence can be practiced by the health care professionals to ensure a culturally
safe care for the Aboriginal patients.
Cultural
awareness
Cultural awareness can be defined as the
recognition or the understanding of other
cultures and beliefs, by being respectful to
other cultures and accepting other's
opinion, feelings and rights. It is the cultural
awareness that is the primary element of
communication while communicating with
people from different cultural or linguistic
background.
Traditional healing rituals and the use of
the bush medicines are the cultural
practices of the aboriginals. A nurse can
be culturally aware of the practices and
can take help of the traditional healers in
developing a care plan for a palliative
care aboriginal patient, to whom
spiritual care can be provided with the
help of the traditional healers.
Example: Cultural awareness of the mangers ensure review of the organisational policies, such that their
basic human rights are preserved.
Cultural
safety
Cultural safety can be defined as an
environment that is safe for the
vulnerable group people, such as the
aboriginals, an environment where there
is no challenge, assault and people leave
with harmony and peace. Cultural safety
is all about shared decision making,
respect, living and working together.
Cultural safety is the key concept that
can be applied by the nurses while
providing care to the patients, especially
the aboriginal patients. A culturally safe
care can be practiced by providing a non-
hostile environment for the patients,
shared decision making and active
listening to understand their grievances
and communicating with them
efficiently.
Example: Cultural safety is an important aspect that is taken in to consideration while providing care to
the Aboriginal or the Maori patients.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Inclusiveness
An inclusive workplace can be defined as
that a working environment that values
individuals and group differences within
the workplace. It is the concept of
inclusiveness that allows a company to
embrace all the diversities and accept the
different perceptions of the employees,
which in turn fosters creativity and
innovativeness at the workplace, which in
turn increases the company's
productivity.
Inclusiveness is an approach that can be
adopted by the health care professionals
in foster diversity in the workplace. This
approach can be taken up by the general
managers at the time of recruiting the
employees. An HR manager can arrange
for specific programs during each of the
special days for each religion. Special
monetary help, or privileges can be given
to the employees during their cultural
festivals.
Example: Inclusiveness is the term that can be used in context of the assimilation of the aboriginal
workers in the non-aboriginal workforce.
Reflection
Reflection can be defined as the way of
examining own beliefs and thoughts for a
better understanding of own personal
values and beliefs. It is the critical
reflection that helps in the development
of cultural awareness and cultural
sensitiveness. A critical analysis of
different situation and life practices helps
in understanding the underlying reason of
a particular issue.
Reflective practices in health care
sectors can be used by the health care
workers in understanding the underlying
pathophysiology of any clinical
conditions. Reflection in nursing also
helps in developing a critical thinking
skills that ultimately helps the nurses to
practice evidence based nursing on the
patients.
Example: Reflective practices in nursing increases the capability of critical analysis of a clinical practice.
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CHCDIV001 Work with diverse people
Terms and Definition v1.1 (2016/12/06)
Term Definition
What does this term mean in the context of
a workplace in your own words (minimum
of 50 words).
Explanation
When, how and who would apply this
term in the context of a workplace in your
own words (minimum of 50 words).
Safe work
practices
Safe work practices can be defined as
providing a workplace that is safe, healthy
and the friendly for people belonging to
diverse cultural background. Safe work
practice also refers to creation of an open
and a transparent environment for the
customers and the staffs where all the
customers and the staffs will be fully
informed of the rights and the
responsibilities.
A safe work practice is creative and
flexible and exposes the customers to a
safe workplace. The managers can
develop policies and practices to develop
a workplace suitable for people with
disabilities. This can be done by
accommodating specialised resources at
the workplace for the convenience of
the disabled employees.
Example: Provision of communicative devices such as flash alarms as a safe work practice for employees
with deafness.
Cross-cultural
conflict
Cross cultural conflicts or
misunderstandings can arise due to
cultural differences. Cross cultural
conflicts may arise due to a number of
reasons like the religion, perceptions,
thoughts, food and the many other. Cross
cultural conflict is an important aspect to
destroy peace of a workplace and often
cater to loss of productivity and spoilage
of the workplace ambience.
Cross cultural conflicts may arise at a
workplace due to the multiculturalism.
Cross cultural conflict can be aroused by
people from different cultures, due to
their differences in perceptions, thought
process and practices. Cross cultural
conflicts are generally aroused by the
employees of the major population.
Example: Cross cultural conflict may arise surrounding a change in a workplace.
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