Coping Strategies for Trauma

This article provides ten coping strategies for individuals who have experienced trauma. It emphasizes the importance of finding safety, seeking support, and engaging in self-care activities.

CHCMHS007
Knowledge Assessment
Learner
Section 1 – Personal Details
Full Name: Phone:
Workplace:
Section 2 – Qualification Details
Qualificatio
n Code:
CHC43315 Qualification
Title:
Certificate IV in Mental Health
Units Being Assessed:
Unit Code Unit Title Outcome
S or NS
CHCMHS007 Work effectively in trauma informed care
Learner Declaration
I, __________________________________ (Learner Name), state that the attached assessment is my own work. I have
kept a copy of this assessment for future records.
Learner Signature Date / /
Section 3 – Feedback
Learner Feedback
Time Spent
Reading/Researching:
Time Spent Completing
Assessment:
Additional
Comments:
Assessor Feedback
Student to resubmit assessment Yes: No:
Additional
Comments:
Assessor Signature Date / /
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General Information
Resources to complete these units of competency may include
To establish overall competency for this unit you may utilise workplace resources such as the ones listed below.
You are not limited to, the following resources:
 Legislation
 Care Manual
 Aged Care Act
 Disability Act
 Mental Health Act
 Industry and organisation service standards
 Industry and organisation codes of practice/ethics
 Accreditation standards
 International and national charters
 Organisation policy and procedure
 Consumers/consumer/consumers/consumers
 Workplace documents
 Workplace
 Industry - web
Hints and Tips
 Attend all training sessions as this will assist with your knowledge and understanding of the unit
requirements.
 If you need assistance please contact your trainer/assessor and ask for it
Assessment Instructions
Assessment Process for the Learner
Recognition of Prior Skills (RPL)
If you feel you can demonstrate or have prior skills for this unit, it is recommended that you inform your assessor
and apply for Recognition of Prior Learning (RPL) for this.
Overall Assessment
As a learner you are required to demonstrate competency for each unit within your chosen qualification.
To achieve competency follow the steps below:
1. Knowledge Assessment – Written questions and Case Studies.
Additional Assessment
1. WHS and workplace practices will continue to be assessed throughout the course.
2. This assessment is completed holistically.
Conditions of Assessment
All work submitted must be your own work. Should you add content from other sources, please make sure this is
referenced in your assessment.
Assessment Process for the Assessor
Overall Assessment
Your learners are required to demonstrate competency for each unit within their chosen qualification.
Competency will need to be demonstrated through the following methods:
1. Knowledge Assessment – Written questions and Case Studies.
2. Completed assessor confirmation
Note: should the learner be required to re-submit or repeat the assessment, a new assessment (full or
partial) is to be provided to the learner with a new assessment cover sheet.
Wherever these boxes are located, the ATS assessor is to complete. S NS
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Part A – WrittenQuestions
1. Write a paragraph to define the term “Trauma”. S NS
It is considered as traumatic event which involves a particular experience or multiple experience which
completely devastate or
beat the person’s ability to cope and integrate the emotion and ideas related to the that experience.
2. Outline your understanding of complex trauma? S NS
It evaluates the both children’s exposure to several traumatic events, interpersonal nature and wide ranging for
the long term.
This generally severe as well as pervasive such as profound neglect, abuse, harassment and so on.
3. Explain how a person's sense of safety is affected as a result of the trauma that they
have experienced.
S NS
When a person experience any trauma related to an accident then they always have fear for that due to which
when they
realize any similar situation they get trauma attack because they not feel safe at specific situation.
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4. Referring to the principles below provide two (2) examples to explain how you would
provide care and supports to meet the principles of trauma informed care.
S NS
Principles Examples of care and supports
Trustworthiness 1. Properly interact with people for gaining their trust.
2. Provide respect and professional boundaries must be maintain.
Choice and Control 1. In this a person get clear message related to their role, responsibilities
and rights.
2. A person will assign team members under them so that they understand
their role by guiding them.
Empowerment 1. Involve individual in the decision making process as well as appraise
them.
2. They must also provided atmosphere where a person fell validate and
affirmed along with the every contract with the firm.
Language 1. Use common as well as easy language for interacting with one another at
the workplace.
2. Develop rule that every person use communion language which is
understand by everyone.
Safety 1. Ensure the common areas are safe and proper which welcome people.
2. Individual must provide privacy so that they conduct their work properly.
Collaboration 1. Individual must provide specific role in planning activities.
2. There must be proper involvement of individual in evaluating services.
Inclusiveness 1. Involve person in the decision making as well as update with all the
recent news and information.
2. Involve person in workshops and seminars.
Diversity 1. Firm moves past cultural stereotypes as well as biases.
2. Incorporate proper rule, policy, protocols and processes.
5. Describe four (4) things you could do to promote an environment of trust when you
are meeting a consumer for the first time.
S NS
1 Be on the time.
2 Enhance trust through the transparency, interpersonal boundaries, consistency and so on.
3 Try to provide clear and specific information about when, whom and where.
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4 Avoid catching or tricking the person.
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6. Outline the laws and issues relating to privacy for making a report under mandatory
reporting laws after a child discloses they are being abused by a parent.
S NS
There are several laws and issues related to the privacy for report under mandatory reporting laws after a child
disclosed that
they get abused by parent, the law related to that is child security and safety law as well as in order to make
privacy the office
which handle child’s care didn’t disclose any information.
You are working with a consumer Rita who has disclosed that they were sexually abused as a child. As a result of
this abuse Ritahas used alcohol and drugs to cope with and block out the abuse that has occurred. Rita admits that
she is now an addict and has resorted to prostitution as a means to support her drug habit.
7. Identify three (3) trauma informed care practices that could be introduced in this
situation to support Rita.
S NS
1 Ensure that Rita has access to the resources or reading material related to the trauma informed care.
2 Aware her about their rights so that she take her decision against abasement.
3 Show Rita success and failure as the learning opportunity so she get motivated to leave normal life.
8. Explain gender responsiveness in relation to trauma informed care. S NS
Gender responsiveness is important for the trauma informed care because men as well as women experienced
different types of
trauma and they react differently to it. This is so it is essential to have gender responsiveness at the trauma
care centre.
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You are working with a consumer Sally who has experienced domestic violence on a regular basis from her
husband. Sally has confided that her husband has been beating her for years and especially after he has been
drinking.Sally has also said that she feels uncomfortable around males. Sally has acknowledged that she wants
some help but does not want a lot of people to hear what she has to say. She is afraid that her husband may find
out what she is doing.
9. Discuss three (3) strategies to ensure a safe environment and privacy for Sally. S NS
1 First it is essential to provide medical services to the sally for improving their physical and mental condition.
2 Provide her counseling that she must take legal against her husband.
3 Empower sally so that she can leave her life independently.
You are working with Tommy a young youth who was abused as a child by his stepfather. You are meeting Tommy
for the first time this morning. Some of the questions you will need to ask Tommy are; Ask him he can tell you
about the details of the abuse (for example when it happened, who the abuser was and how he was abused).
10. Describe four (4) behaviours that would indicate that Tommy was not interested in
discussing the details of hisabuse experience?
S NS
1 Not interested in communication or improve communication
2 there will be huge silence even after asking question.
3 Feeling shy as well as embracement
4 Not making eye contact as he is not comfortable
11. Outline three (3) things you could do if it was evident that Tommy was not interested
in talking about the abuse?
S NS
1 Try to motivate and encourage Tommy that he interact with me.
2 Aware him about the rules and regulation which can be taken against or protect him from bad people.
3 Show his past cases so that he get encouraged and feel motivated to file a complaint.
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12. Provide one (1) example of an appropriate and inappropriate response for the
following situations.
S NS
a) A person describes the traumatic and violent physical abuse they suffered as a child at the hands of their
mother.
Why is your response
appropriate/inappropriate?
Appropriate
Response The counseling session will conduct for
child.
It is effective because through it child able to face
situation properly and their growth not get
harmed.
Inappropria
te Response People ignore the child situation.
It is in appropriate because that will impact on the
child mental growth.
b) A person describes the emotional abuse inflicted upon them by their ex-wife.
Why is your response
appropriate/inappropriate?
Appropriate
Response Strict action must be taken and counseling
provided to person.
Through this person able to recover from the
situation effectively.
Inappropria
te Response Ignore the situation.
This will affect the person’s life.
c) A person describes an incident when they were recently sexually assaulted and asks for advice but you
feel they need counselling from a more qualified and knowledgeable mental health professional.
Why is your response
appropriate/inappropriate?
Appropriate
Response
A person must provide contact of the
professional counselor.
Through it that person able to recover from the
situation and leaf life properly.
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Inappropria
te Response Ignoring his requirement.
Impact of the person mental and physical health
badly.
d) You are speaking with a man in his 50s who says his childhood was really hard, and that he lived in fear of his
father for most of it. He also says, 'Yeah, he was really mean and he'd let you know with his fists when he was
angry. He also knew how to take it to the next level of humiliation in my room at night.' The worker thinks he is
alluding to sexual abuse.
Why is your response
appropriate/inappropriate?
Appropriate
Response
There must be strict action taken against
the person and counseling provided to
victim.
Through this they able to get overcome from
situation.
Inappropria
te Response
Ignoring and making laugh of them. Impact on their mental health.
e) A worker is speaking to an Indigenous Australian who has been mugged and is having trouble feeling safe in
public. They will not look the worker in the eye and will not say very much about their feelings. They seem
uncomfortable even though they have sought help.
Why is your response
appropriate/inappropriate?
Appropriate
Response
They must provide counseling session. Through this person able to express their feeling
properly.
Inappropria
te Response
Ignoring whole situation is inappropriate. Impact on the person life.
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13. Provide ten (10) coping strategies that can be used by a person who has experienced
trauma.
S NS
1 Be ensuring that a person is safe, they must find proper and safe place for stay.
2 Always conduct interaction with a person whom they trust.
3 Consol themselves that they will be fine in some time.
4 Try to spend time in doing nice things such as relaxing, visiting beauty full place, go for walk and so on.
5 Encourage spending more time with the friends and family.
6 Listen to the patient who is going from the trauma situation.
7 Allow a person to express how they are felling.
8 Give patient special attention according to situation especially at bedtime.
9 Conduct regular counseling.
10 Encourage involving with others.
14. List five (5) symptomatic expressions of trauma and outline how they can affect an
individual.
S NS
1 Avoiding of situation which is related to the trauma situation as that situation affect individual life and make
them sad.
2 Feel anxieties or fear related to danger to self or any love ones, feeling of loneliness, frighten with situation
and so on.
3 Being startled by the sudden movements or any loud noises.
4 Lack of interest in the usual practices or activities that include loss of appetite or interest in the sex.
5 There are some physical symptoms like tense muscles, shaking or trembling, headaches, tiredness, sweating
and nausea.
15. Do cultures express trauma differently? Explain and provide one (1) example to
support your response.
S NS
Yes cultural express trauma differently because different culture show or describe trauma in different ways as
there are some
culture which consider trauma in very prevalent manner. This is so it is essential to keep in mind that every one
understands
each other perspective, experience, expression and many more. For example – dissociation as well as
somatisation are
considered as more common in non western culture as compare to western culture.
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16. Provide eight (8) examples of referral options and resources available to support
self-advocacy for a person experiencing trauma.
S NS
Provide them regular counseling session, advise to meet more friends, conduct interaction with other people to
whom they
trust, attain motivation session, engage themselves in good work, try to avoid trauma situation, consult before
giving medicine
and conduct regular checkups.
You are talking to a person who has sought out the organisation's support because they 'have been feeling really
down’. They also tell you that they do not think they deserve to have people in their life that love and care about
them. In the discussion, the person tells you that they like to paint pictures. They show you a piece of their work
that depicts someone being held down by a larger person who has their hands around the smaller person's neck.
You think the person's picture may be an expression of physical abuse they themselves have experienced but the
person has not said that this is the case.
17. What would you do? Give an example of an appropriate and inappropriate response. S NS
In this situation a person need to conduct counseling of that person so that they can understand their situation
in effective
manner. Appropriate example is an individual must interact with patient so that they can understand their
situation properly as
well as according to these they must provide other related practices. Along with this, the inappropriate respond
example is that
everyone laugh on that person.
18. Identify five (5) things workers can do to encourage individuals to adopt a strengths-
based perspective with trauma informed care.
S NS
1 Proper set up for the peer support group
2 Conduct reading of professional journals
3 Do regular supervision or consulting
4 Attend professional develop program regularly
5 Always be strict with boundaries among the consumers, students and worker.
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19. Re-traumatisation S NS
a) What is re-traumatisation?
It is considered as failure of survival self which is help in holding the boundary as well as protect the healthy self
from organism
overwhelmed through un metabolized trauma experience.
b) Identify four (4) triggers of re re-traumatisation.
1 Smell
2 Imagery
3 Auditory
4Tactile
20. Provide five (5) examples of harmful interventions a consumer could implement to
manage re-traumatisation?
S NS
1 Physical assault
2 Sexual assault
3 Being restrained
4 being secluded
5 inadequate privacy
21. Identify ten (10) self-care strategies to manage or prevent vicarious trauma. S NS
1 Person must make sure that there is one person with them.
2 Talk about the incident with others
3 Remember that event is over
4 Try to eat even when you are not feeling to eat
5 Restrict stimulants
6 Do something that is enjoyable and relaxing
7 Continuously talk with family
8 Try to get back normal life
9 Ensure educate sleep, eat and regular exercise
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10 Allow yourself to deal with memory
22. Critical Incident Stress Debriefing (CISD) S NS
a) Write a paragraph to discuss your understanding of a critical incident"
It is determine as sudden death situation while conducting the day to day activities.
b) Describe five (5) reactions to traumatic events.
1 Exhaustion
2 Sadness
3 Anxiety
4 Physical arousal
5 Confusion
c) Outline the benefits of Critical Incident Stress Debriefing (CISD) for a person exposed to a traumatic event.
It is generally desire to protect federal legislations as well as to provide resources and services to those people
who are
emotionally and physically traumatized at the workplace.
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23. Self-Reflection S NS
a) List eight (8) questions you could ask to identify and assess the organisations trauma informed practices.
1 Does company include trauma informed care in its mission declaration?
2 Doest an organization determine trauma informed care as an aspect of its objective and aim?
3 Did it include worker’s key performance indicators?
4 Does feedback provided to workers who are giving duty at trauma informed care?
5 Are employees of workplace are trained?
6 Does company employ trauma survivors?
7 Does company is taking action to minimize re traumatisation action?
8 Does company has mandatory supervision for workers at trauma survivors?
24. Identify five (5) barriers to implementing trauma informed care. S NS
1 Lack of training
2 Organization culture
3 Believing it is already being delivered
4 Get fail to identify trauma
5 Misunderstanding behaviour
Your organisation provides mental health services and has a number of general mental health policies. It has been
identified in an audit that the organisation does not have a specific policy to deal with trauma. Your team believes
that the organisation needs to develop policies that directly relate to trauma informed care. The team has
organised a time to meet with your supervisor and managers of your organisation to make a presentation relating
to this matter.
25. Outline the key points you would include in the presentation to promote the
inclusion of a trauma-informed policy.
S NS
The main points are related to reason of trauma at workplace, different level of trauma according to which
person get treatment
and it is essential for every person to follow the policy in effective manner.
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26. Provide five (5) suggestions to collect information as part of continuous
improvement with service delivery.
S NS
1 Take feedback
2 conduct open meeting
3 Do personal interview
4 Develop questionnaire
5 Observation
27. Discuss five (5) consequences for an organisation if they did not take steps to
enhance the service delivery of trauma informed care?
S NS
1 employees health get impacted
2 Employees not feel safe
3 Goodwill decreased
4 Motivation level get decreased
5 increase in employees turnover
28. Questioning Techniques S NS
a) Create five (5) open questions that could be asked to gather feedback from consumers who use an
organisation's service about their satisfaction with trauma informed care.
1 What is your trauma situation?
2 Are you happy with our service?
3 Do you like to provide any suggestions?
4 How much time you required to get fit?
5 Do you suggest other about our care centre?
b) Create five (5) closed questions that could be asked to gather feedback from consumers who use an
organisation's service about their satisfaction with trauma informed care.
1 Did you like behaviour of our employees?
2 Did staff are friendly and provide proper care?
3 Did you face same situation again?
4 Any suggestion for person who take care of you?
5 Any suggestion for workplace?
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29. Outline five (5) strategies to enhance service delivery with trauma care. S NS
1 Provide training to all staffs
2 Ensure employees determine trauma stage properly
3 Develop and marinating positive environment
4 Understand patient condition first
5 Consider customer feedback while developing decision
30. Seclusion? S NS
a) What is seclusion?
In few mental health institutions patients are considered as seclusion or restraints.
b) At what times is seclusion and restraint used?
It is confinement of a person at any time of day or night where there is nobody or alone room.
c) List three (3) types of restraint used? Provide an example of how this form of restraint is used.
Type of restraint How this restraint is used
Physical restraint Involve restriction of person’s freedom
Chemical restraint Include use of medication which has sedative impact
Emotional restraint It is situation when a person is not able to express
their feeling.
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