Contents ο¬Evaluate operational, managerial and legislative issues affecting service industry ο¬Current image of hospitality industry ο¬Impact of recent trends and development ο¬Analysis of predictions for recent trends and development in hospitality industry
Introduction It also explains about the staffing requirements and various legislative and operational issues that can affect the hotel. It also explains about predicted trends and developments and their imapct on Hilton Hotel.
Evaluate operational, managerial and legislative issues affecting service industry There are many operational, managerial and legislative issues which can easily impact the company. Operational, managerial and legislative issues which can affect Hilton Brighton Metro pole are: Operational: These issues are related to operations and activities of management. It includes:
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Continued Change management: In this step there are various changes in staff members. Many plans and Policies can also be changed and thus as a result hotel can create various policies so that they can deal with these changes.
Continued... Managerial issues: These issues are related to management. It includes: Skill shortage: In this management needs to have adequate staff in each department so that it can easily fulfil all needs and requirements of all people.
Current image of hospitality industry The hospitality industry that is of Hilton hotel has a good image in country. Through this it can easily enhance their reputation. Current image is described below:
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recent trends and development in hospitality industry There is evaluation of recent tre nds and development in hospital ity industry. This helps in creating various plans and policies by the hotels.
Impact of recent trends and development These recent trends have a huge imp act on the hotel industry. They can di rectly solve all issues and hotel can d eliver good services to all people. Im pact of recent trends on Hilton hotel are: Hotel put extra efforts on provide t heir details and their images with attractive pictures on online a pplication.
CONCLUSION Evaluation of operational, managerial and legislative issues which can affect the industry and current image of it. Various recent and development and their impact on hotel industry. Thus they have to create policies so that they can adopt these recent trends.
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REFERENCES Chathoth, P. K. and et. al., 2016. Co-creation and higher order customer engagement in hospitality and tourism services: A critical review.International Journal of Contemporary Hospitality Management.28(2). pp.222-245. Gibbs, C., MacDonald, F. and MacKay, K., 2015. Social media usage in hotel human resources: recruitment, hiring and communication.International Journal of Contemporary Hospitality Management.27(2). pp.170-184.