Contemporary Hospitality Industry

Contemporary
Hospitality Industry

INTRODUCTION
 Hospitality industry is one of the growing and developing
industries. Hospitality industry provides peaceful environment and
customer satisfaction.
 In the hospitality industry, Hilton hotel is the one of the best hotel
brands in Europe and founded in 1955. Hilton Hotels and Resorts
is the largest brand in the hospitality industry.
 Analyzing the operational, managerial and legislative issues in
development affecting the hospitality industry. Discussing the
current image and potential trends and development in hospitality
industry.

3.1 Analyse operational, managerial and legislative
issues resulting from recent developments affecting
the hospitality industry
There are various issues affecting the hospitality industry such as operational,
managerial and legislative issues which are the positive and negative
impact on the industry.
Operational Issues
• Change Management: In the operational issues includes change
management in the hospitality industry. If the manager are changing the
policies and procedures every time so that it is difficult for the staff and
customers to deals with the owners of the hotels, travels and tourism
sectors.
• Management changes includes foods and beverages management,
technology management, travels management and customer services
management. If the managers are always changes in the some of the work
so that it is difficult for staff of working. It is negative impact on the
industry.