This presentation analyzes the operational, managerial, and legislative issues faced by the hospitality industry, such as food miles, shortage, change in management, and globalisation. It discusses the impact of these issues on the performance and efficiency of hospitality firms. The presentation also discusses the current image of the hospitality industry, highlighting its growth and role as a major service provider and job generator. Additionally, it presents justified predictions for potential trends and developments in the industry, emphasizing the need for improvement in food and beverage services and the effective management of operations. The presentation concludes with an impact analysis of the predicted trends and developments, focusing on the importance of controlling employee turnover and improving customer satisfaction.
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