Business Analysis: Vendor Selection Process and System Development

CIS3002
Business Analysis
Assignment 2
(Semester 1, 2019)
Name:
Student #ID:
Submitted to:

BUSINESS ANALYSIS 1
Executive Summary
Tendering is a very essential process as it determines the quality of the solution and
efficiency of the vendor selected. As such, it was important to first gather and evaluate
business requirements and create a team that has a vested interest to take part in the process
of selecting a vendor. Secondly, the product that the company needs was defined in detail and
the technical requirements documented. Also, the team developed the requirements and
standards that vendors need to meet and published the requirements documents for approval
by the Body and Soul Center Management.
After the requirements document had been approved, the team embarked on searching
and identifying vendors that could meet the requirements identified in the requirements
document. A list of possible vendors was compiled and a more detailed screening process
was done in order to choose the vendors from which to ask for more information through a
request for information document. The responses were evaluated and a short list of vendors
was created. After creating the short list of vendors, the team created a request for tender
(RFT) document which contained the following sections: details of submission, summary,
background and business overview, detailed specifications, constraints and assumptions,
terms and conditions and selection criteria. Vendors were asked to submit their proposals
which were evaluated and used to select the most qualified vendor. The team develops
strategies for contract negotiations and how to deal with contract negotiation mistakes.

BUSINESS ANALYSIS 2
Table of Contents
Executive Summary...................................................................................................................1
Introduction................................................................................................................................3
2.01 To-Be” Design – Activity Diagram................................................................................3
2.02 Organizational change........................................................................................................4
2.03 Screen design.....................................................................................................................6
2.04 Acceptance Criteria............................................................................................................8
2.05 Applications Architecture..................................................................................................8
2.06 Entity Relationship Diagram (ERD)................................................................................10
2.08 Scrum Organization.........................................................................................................11
2.09 Video................................................................................................................................11
Conclusion................................................................................................................................12
List of References....................................................................................................................13
Appendix: Project Journal........................................................................................................15

BUSINESS ANALYSIS 3
Introduction
This paper will attempt to describe the various aspects of the proposed online booking
system for the Body and Soul Wellness Center. The organization offers group sessions for
meditations, Yoga, and Tai Chi as well as one on one sessions for Reflexology, Ohm
Resonance, and Reiki. Currently, the booking process is manual and involve making a
reservation over emails, walk-ins, and phone calls. As a result, there are several challenges
such as duplication, use of outdated records, and double booking causing numerous
inconveniences to the clients, business, and the practitioners. Therefore, the business has seen
it necessary to have an online system that will automate the critical processes within the
business and increase efficiency and effectiveness. This paper will describe the different
business processes that the new system will address including activity diagram, organization
change strategies, acceptance criteria, application architecture, entity relationship diagram,
executive summary detailing how the vendors were selected, and a journal of activities.
2.01 To-Be” Design – Activity Diagram
Activity diagram is an essential diagram, used to define the dynamic functions of the
system (Han and Zhang, 2011). Basically, it represents the flow of activities from one to
another more like a flowchart. In the previous assignment, the paper described the “As-Is”
diagram which illustrated how activities were currently being undertaken within the business.
In this assignment, activity diagram will illustrate how activities will be flowing from one
step to another in a sequential, concurrent, or branched manner (Sulaiman, Syed Ahmad, and
Ahmad, 2019). The diagram will capture the different dynamic behaviors of the proposed
Body and Soul Center booking system (Bai and Xie, 2011). The diagram below illustrates the
flow of the different activities within the system involving the client, booking system, and the
administrator.