This essay discusses the nature of conflict and how to handle it in the workplace, specifically in the context of clinical research. It covers the different types of conflict, how to recognize and address them, and offers practical tips for avoiding conflict in the workplace.
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Running head: ESSAY0 CONFLICT IN CLINICAL RESEARCH JULY 2, 2018 STUDENT DETAILS:
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ESSAY1 Introduction Conflict is fundamental part of the human condition. Conflict is difference of concepts or views. The conflict explains what differs from culture to culture and whether it is valued or avoided. The conflict may result in frustration and low morale of the members.Conflict is not separable and important part of life of human being on each stage of communication. There arepersonalconflicts,intra-group,intergroup,inter-organizational,intra-societal,and interethnic as well as international conflicts, and even inter-civilization conflicts. The conflict is not avoidable that people do not have discrepancy upon targets, ethics, principles, and morals.Conflict is essential for enabling development and improvement as human beings come with new concepts or inventions that contradict old beliefs, principles, traditions, or practices. In this essay, conflict in clinical research is discussed. What is conflict? Conflict is described as situation in which more than two partiesobservethat their aims and achievements are in direct contradiction with one another anddecideto act based on this opinion. In order for a conflict to explode, it is essential that at least one person will decide to act upon this contradiction and bring it into the light in a verbal expression (1). It means conflicts may explode also when in the first level only one-sidenoticesthat its aims and interests are in direct contradiction with the aims or interests of other person andagrees to act because of this view. Such a move causes the other side to note the conflict and action as well, leading to the flow of the conflict (2). Not all conflicts are negative in the nature. Conflicts also explode to eliminate different kinds of dishonesty that human beings practice such as discrimination, unfairness, disparity, manipulation,
ESSAY2 profession and ethnic cleansing and liquidation. Often only, through conflicts groups can achieve what they deserve as per international laws and moral codes of the international community (3). How to handle conflict in clinical trial- Conflict in the workplace may arise for many reasons, but most common reasons for conflict are different ideas and way of thinking. It is necessary that everyone should learn to handle the conflict in workplace. The personnel should know how to communicate requirements and needs in the appropriate manner to understand the issues or problems. The effective way to avoid conflict in the workplace is to develop good professional relationship with other workers. The personnel should avoid politics in workplace at any cost because involvement in the gossips of office may put in highlights and it may lead worse conflict (4). To handle conflict in workplace, it is required to talk with others and listen them carefully. The focus should be made on behaviour, not on the personalities. It is required to recognise the issues of agreement and disagreement, decide the areas of conflict, and follow through on plan. In the high-pressure world of clinical research, the success and failure of clinical research may be the matter of life or death. Where the result of conflict and the decision may can change life of human being. The first step to solve conflict is that to tell clients or patients before starting work together in trial that conflict may unavoidable. The commitment to working with the solution should be express in advance. The time spent in solution finding phase can be costly so it is required to avoid that happening at any cost. The time spent recognising and understanding Secondly, questions are required to ask to understand what other party is thinking and listen to their responses. It is also not required to wait for already decided meetings to discuss major matters. The action plans should be created for the regular systematic work and conflict resolution. There should be a plan to follow up. On the basis of dispute, the necessary changes should be made in workplace (5).
ESSAY3 There should be proper framework to make decisions about clinical research, to build team, for leadership development and for the talent management. It will help to avoid conflicts. Having defined job details so that people see what has anticipated of them. The effective communication before and during the clinical research also helps to avoid the conflicts. The communication helps to understand what is tolerable or what is not tolerable. A quick conversation on phone calls and mails cannot solve anything. The undisturbed locations and time are required to address the matters or issues. It is important to understand the WIIFM factor (what in it for me) to avoid conflict. This method to avoid conflict helps in achieving objectives (6). The important factor is to choose clashes and avoid the conflict for the sake of conflict. If the matter is more important to make a conflict then it is significant to solve. If the matters, situations, or circumstances are significant enough, and there is enough at stake, a person will do open lines of communication or close positional gaps. If during the clinical research, any co-worker tells something violent or hurtful, then others should not respond directly or instantly before thinking (7). The very common source of conflict is frustration. When someone gets a promotion, bonus, or incentives it may lead to jealousy, especially when others feel that these advantages had taken unfairly. Disagreements in job can be personal. If some people are confused and loud in workplace, it may hard to make focus on clinical research. The conflict in workplace is not good for the business or profession so social scientists are regularly called to define the reasons of conflicts and their solution. One should clarify the matters to avoid the misunderstanding and conflicts (8). Generally, people consider disagreement as conflict if the requirements of human being are not being met. It is required to understand the feelings behind the conflict and way to find solution for releasing the tension. Another way to handle the conflict is to notify the conflict earlier rather than later. It helps to ignore excess troubles that may build up over time. The goals are required to set
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ESSAY4 for solving the conflict with others. The work will be easier if both parties understand the pre- determined goals and objectives. Handling the conflict may be stressful but it should be manage in most appropriate way. The human resource department can help to resolve the conflicts on workplace. If the conflict is growing longer, then human resource department should involve necessarily (9). The most important point is that if the conflict is not particular, then do not make it personal. One should emphasis on the issue and searching the methods and strategies to resolve the issues. It is required to do best things in the specific manner and keep it within the area of work. Sometimes conflict may arise upon personal failure. The failure of work should be handle with honesty and integrity so that worse conflicts can manage easily (10). Conclusion- As per the above discussion, it can be concluded that conflict in the office may be good and something to embrace. The Conflict forces both the parties to take some necessary steps on their principles. Facing conflict timely also helps avoid bad feelings to irritate while also giving a chance to come closer to a deeper understanding. An individual should understand his personal triggers to manage the conflict in the workplace in proper manner. It is require that members of group should think about the other members of group to recognise personally those persons and their actions or conducts that can push their buttons.
ESSAY5 Reference (1) Macleod A. International politics and the Northern Ireland conflict: The USA, Diplomacy and the troubles.London: I. B. Tauris; 2016. (2) Lewin D, Gollan P, David B. Managing and Resolving Wokplace Conflict. United Kingdom: Emerald Group Publishing Limited; 2016. (3) Rourke J, Collins S. Manging conflict and workplace relationships. United States: Cengage learning; 2009. (4) Saundry R, Latreille P, Ashman I. Reframing Resolution: Innovation and change in the management of workplace. London: Springer; 2016. (5) McConnon S, McConnon M. Conflict management in the workplace. United Kingdom: How to books; 2008. (6) Rahim MA. Managing conflicts in organisations. New York: Routledge; 2017. (7) Mitchell, B. The conflict resolution phrase book. United States of America: The career press; 2017. (8) Oetzel JG, Toomey ST. The Sage handbook of conflict communication: integrating theory, research and practice. United States of America: SAGE Publications; 2013. (9) Ayoko OB, Ashkanasy NM, Jehn KA. Handbook of conflict management research. United States of America: Edward Elgar; 2014. (10) Chin R, Bairu M. Global Clinical Trial: effective implementation and management. United States of America: Elsevier; 2011.