1ERP SYSTEMS IN THE CLOUD Table of Contents Introduction......................................................................................................................................2 Overview of the Topic.................................................................................................................2 Discussions about the purpose of the report................................................................................4 Comparison and contrast of different perspectives of the topic..................................................6 Advantages of Cloud based ERP system over “ON PREMISE” ERP system and the Hosted ERP system..............................................................................................................................7 Associated Risks with the ERP systems..................................................................................9 Arguments supporting the purpose of the report.......................................................................10 Relevant business case studies illustrating the key points.........................................................11 Conclusion.....................................................................................................................................12 References......................................................................................................................................14
2ERP SYSTEMS IN THE CLOUD Introduction Enterprise Resource Planning or ERP has been used in organizations since the time the advantages of the system have been known to the business organizations. It had been a one-step solution for the business organizations in various industries to handle all the operations within the business process. Ever since the ERP system has been implemented as a software system solution it gained huge popularity since it has the potential to handle the generated data and processing of information within the organization through the day to day activities (Ramasamy and Periasamy 2017). Therefore, as far as industry and organizations are concerned, it can be easily said that ERP is not a new concept for organisations however the cloud based ERP is utilised by the organisation in the recent years for the benefits of having all the positive ideas of ERP software implemented in the cloud. The companies are no longer susceptible to possess the ERP software programs and having licence to various computers or hardware devices. This also forms various advantages and disadvantages along with the utilisation of ERP systems within the cloud environment. The utility of ERP in the cloud would be analysed in the following report. This would be analysed through the entire report with an overview of the topic, discussions about theentirepurposeofthereportandresearchcomparisonandcontrastofthedifferent perspectives of the topic generally talking about the advantages and disadvantages of cloud based ERP system and the relevant business case studies and their key points. Overview of the Topic ERP or enterprise resource planning was being utilised since a long time within business environment. Although, it was not given lot of attention when ERP was being included in the cloud environment, it was only until recently that people have discussed about the disadvantages and advantages of ERP while its utilisation in cloud computing (Ramasamy and Singh 2017).
3ERP SYSTEMS IN THE CLOUD TherehavebeenvariousperspectiveofthisimplementationofERPwithinthecloud environmentanditsanalysisbasedon the traditionalway inwhichyear hewasbeing implemented in various organisations. In an enterprise resource planning, there were various segments within the business organisation that utilised the programming part for the maximum part of ERP suit composing the procurements for the association to use these composed procurement data from time to time as well as direct them (Baskaran 2018). discomposed procurement data was for the utilised for storing and directing within the business time period and utilised in manufacturing, marketing and sales, product planning, and other departments running within organisation. Since the time of its inception, business organisations have been utilising ERP as a package to business software system in a milling efficient management of the operations within the business organisation that generates day-to-day data and the effective utilisation of the resources with total integrated solution by processing the information generated. Cloud computing on the other hand is very different topic from ERP as a software system. Cloud computing is another technology that is ever emerging in the technological area right now and involves a lot of understanding related to the concept of the entire cloud based system. It is the technology involving various computers to be connected for the delivery of services through communication networks, like the internet (Haddara 2018). It is considered to beatechnologyhavingmuchmoreexceptionalandvariantwayofprocessingdata administration authorities coming with the facility of providing never ending storage space. However, the storage space is not physical in nature. The entire system of ERP utilising cloud based environment establishes the idea of having the software system and generating the data within the cloud with no physical existence of the data. The information does generated would be entirely dependent upon the cloud storage areas (Desai et al. 2018). Business organisations are
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4ERP SYSTEMS IN THE CLOUD right now utilising the idea of cloud based ERP system since it has a potential of being very economical as well as the other benefits of this utilisation within organisations have also been realised. Even the media has put a lot of attention to the topic about ERP systems in the cloud and the potential of the cloud Technologies enhancing the ERP systems further. This is where the company started investigating about the Technologies and their implementation within the system requirements of enterprise resource planning. They have been presented with numerous option from which day can consider any of the technologies used for having ERP systems based in the cloud. The ERP systems can be “ON PREMISE”, hosted ERP system, or cloud ERP system (Arunachalam, Alsadi and Edoh 2016). after analysis, all the ERP implementations has been utilised within the business setup to find out which one walks the most efficiently with the utilisation of business resources in the best way possible. The following report would for thus analyse how cloud based ERP systems are viewed from various perspectives and if there are any issues related to the cloud based ERP systems. Discussions about the purpose of the report It is very important that a business organisation select the right enterprise resource planning on ERP system for the critical success of the business growth. There are reasons of a growing company to adopt ERP solutions and utilising the best way to implement ERP solutions with the Technologies that ERP solutions provide to the business organisations nowadays. Then havebeenvariousinvestigationsabouttheapplicationofTechnologiestothesystem requirements of enterprise resource planning (Gupta and Misra 2016). According to that, there have been various findings and as a result three kinds of ERP systems have been considered to be included within the business organisations. All of these were done to find out the best way to
5ERP SYSTEMS IN THE CLOUD implement within a business setup and game the most out of it with the benefits that this ERP systems were applying to the business organisations. Based on the findings the three year fees systems where “ON PREMISE”, hosted ERP system, cloud ERP system. “ON PREMISE” ERP system referred to generally the traditional approach of an enterprise resource planning software system in which company used to purchase the licence for the ERP system and then install it within the systems of the organisation. The hosted ERP system on the other hand referred to the purchases of the organisation that were licence to the enterprise resource planning system and installed on a third party infrastructure that was hosted within the cloud. This was referred to as the infrastructure as a service system or IaaS system (Bindi 2016). On the other hand, cloud based ERP system technology was referred to as a software as a service or SaaS system, which was developed for its operations really within the cloud environment so that the organisation could pay a subscription fee and access the ERP system in the cloud while also sharing it with the other organisations as well. There has been increasing pressure within the organisations and the industries as well for investigating the potential of the various offerings that ERP systems in the cloud were providing to the business organisations. There have also been advantages and disadvantages about the systems. The business investigation mostly focused on the intensity of the advantages and disadvantages to find out if there had been intensified disadvantages of the cloud based ERP system that for that have the potential to damage the business organisation (AlBar and Hoque 2015). The analysis is also done for the advantages of the cloud based ERP system to find out if the advantages via so intense that it has the potential to nullify the effect of the disadvantages proposed by the system. It was found that every organisation is in dire necessity of a system that enables effective planning, utilisation of resources as well as the management of operations. ERP
6ERP SYSTEMS IN THE CLOUD systems allowed all the organisations into allocating the right amount of resources and in the light areas by keeping a track of all the business operations through the day to day generation of business information (Ali, Nasr and Gheith 2016). In this way the business processes wanted to invest more time into analysing the cloud based ERP systems to implement them within the organisation, because the utilisation of the virtual cloud could be very advantages for the business organisations. The purpose of researching father for cloud based ERP system, the organisations became interested since not having a physical entity to store huge amount and pile load of data would come as a huge business advantages for the generic organisations. Comparison and contrast of different perspectives of the topic Since, there have been added advantages and disadvantages for the cloud based ERP systems utilised in business organisations, there have been different perspectives of viewing cloud based ERP system being implemented for the benefit of business operations (Saa et al. 2017). This context of the research would analyse all the perspectives behind the cloud based ERP system and its implementation for business organisation to find out if they are feasible enough to be implemented within the industry system. There are various perspectives about enterprise resource planning as a software design and its utilisation within the premises of an organisation with the servers maintained by the IT department in the organisation (Jain and Sharma 2016). As Technology advanced further, the ERP system involved and was now implemented in the cloud that allowed business is to host the enterprise resource planning software within the cloud perform having to invest nothing for the hardware and storage of data. Following would be the perspective of various researchers that states the positive aspects of implementation of cloud based ERP system:
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7ERP SYSTEMS IN THE CLOUD Advantages of Cloud based ERP system over “ON PREMISE” ERP system and the Hosted ERP system Easy implementation and economic:Compared to the traditional “ON PREMISE” enterpriseresourceplanningERPsystem,acloudbasedERPsystemhadtheeasier implementation process and relatively easy cost effective measures. Essentially for the small enterprises, the cloud based ERP system was a favourable system since it could have the potential of cutting down the initial capital investment and all the installation cards regarded for hardware systems (Muslmani et al. 2018). This is cloud based ERP system is usually maintained on the basis of a subscription basis that needs to be paid or billed for each month per person, it does not acknowledge the need of huge amount of investment. It does not even need a huge amount of in house data centre or a maintenance team. On the other hand the process of implementation is extremely rapid and other simple compared to all the traditional “ON PREMISE” ERP systems (Jalil and Bakar 2017). The data can be stored, accessed and maintain all over the cloud and is hosted by a third party vendor which allows the small and medium-sized enterprises in utilising the benefits of the ERP system without stretching the implemented budget. Integration and flexibility:It is often considered that agility be a prerequisite for the growth in business in the recent times. In the same way the ERP programs based on the cloud environment has offered the flexibility in an improved manner, with the possibility of the easy and integration and higher access ability to dynamic business model and diverse requirements of the organisation. A cloud based ERP system has the potential to enhance the scope of the tailor made features and implementing them for them to meet the business demands. An enterprise resource system based on the cloud is also compatible and can be integrated much easily with the
8ERP SYSTEMS IN THE CLOUD new its technologies, service, applications and systems (Sedera, Gronau and Sumner 2015). Easy accessibility of the cloud ERP works within open environment and allows the employees within an organisation to get hold of the information and access them at any point of time in any given point within the organisation with the utilisation of a secure internet connection and a device through which connectivity is set. This feasibility of the cloud ERP system makes it a scalable option for both small and medium-sized enterprises. Security enhancements:Various researchers have found that data and information generated within the business operation has the potential of becoming more intensive, which ensures that data privacy is essential within the cloud based ERP systems. there has been various cyber security attacks within the business organisations and with the development of time these attacks of increased in number creating challenges for maintaining the security of data and information across the ERP centres in the “ON PREMISE” contacts (Das and Dayal 2016). The cyber security protocols cannot be responded with the help of the ERP centres across “ON PREMISE” feasibility. The cloud ERP system helps the security system for the information generated within the business organisation with offering a higher degree of safety in information and ensuring secure encryption. The clouds are please have the solution of meeting the standard data privacy regulation followed by predefined procedures that has the ability to forecast the risks and respond to the attacks via cyber world on internet in a planned way. Improve business performances:Compared to the “ON PREMISE” ERP systems, the cloud ERP solutions have been much faster and scalable in their performances. It is a potential to make the business is streamlined high-performance across all the primary areas of business operation, including the efficient planning of resources and allocation of the resources as well. The cloud ERP systems have strict SLAs and standard procedures that lead to march leisure
9ERP SYSTEMS IN THE CLOUD down times and increase the speed of the performances (Muslmani et al. 2018). The patches and upgrades that are automated within the cloud environment keep the system absolutely up to date and enhances the productivity. Since these ERP systems within the cloud hosted by a third party, it has a potential to maintain the security provided by the experts so that the business can focus moreonthecorecompetenciesandstrategicalliancestoimprovetheoverallbusiness performances. On the other hand the cloud ERP solutions are fast and their much easier to use with higher agility (Johansson et al. 2015). This is the reason why the cloud based ERP system are taking over the traditional legacy ERP systems by various organisations. It has been condemn planting on the idea of adopting a modern and scalable ERP solution and makes the cloud based ERP system the ideal option for any business organisation. Associated Risks with the ERP systems Implementing correct ERP system for supporting the operation management of an organisation can be a bit challenging. It needs the ERP system to be precise and at the same time flexible enough, as well as being technological advanced to support the supply chains and other facilities within the organisation for gravitating heavily technological tools. Along with the advantages of cloud based ERP systems, there are videos and disadvantages as well that make the system unfavourable and could even make production facilities away from utilising the system at all (Gupta et al. 2018). Following would be a different perspective of cloud based ERP system, which describes the argument based on the advantages of the cloud based ERP system for an organisation. Data security:Data security has become one of the greatest issues that can concern the supply chain as well as the cloud. All the information of cloud based ERP system have only being accessible through the internet and thus data breaching becomes one of the major
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10ERP SYSTEMS IN THE CLOUD legitimate concern for the organisation as it can lead to a Total system failure and prevent are completely halt the production units within the organisation until the solution is accessed (López and Ishizaka 2017). Limitation of customisation:Since the cloud based ERP system can be configurable comma the older customizations are slowly becoming the standardized forms. This makes to the specific organisations susceptible to the accepting of cloud based ERP solution (Gupta et al. 2017). The limitation of customisation makes it impossible for the ever changing world of technology to adopt the cloud based ERP systems as a solution to the “ON PREMISE” ERP systems. Contemplation of price:It can be seen through various researchers that the cost of cloud based ERP system has outwitted the cost of an “ON PREMISE” ERP system. The cloud based ERP system is much more Technology at once then and “ON PREMISE” ERP system which makes the cloud based ERP system to be considered as a superior quality and the US it can cost much more than the traditional legacy systems ERP implementation (Carutasu and Carutasu 2016). All these disadvantages can eat in making the decision in choosing the correct cloud based ERP system and utilize it for the handling of the operations within an organisation. Arguments supporting the purpose of the report Business organizations are at a constant conjuncture of improvement from all the levels and aspects. It can be clearly seen that technology is at a constant level of improvement at any given point of time and in near future as well it can be considered to be developing at a much larger scale. This is the reason which makes the implementation of the Cloud based ERP system takes over the traditional legacy systems (Mital et al. 2015). The research in this case is also necessary since this is extremely necessary that before implementing the entire cloud based ERP
11ERP SYSTEMS IN THE CLOUD system for handling the business in the correct way possible. According to the given arguments presented throughout the different perspectives, it has been found that the discrepancies that are there within the system in cloud based ERP can be handled. This is reason for handling all the potential problems that may occur during the implementation process of the entire business process(Guptaetal.2018).Thesecurityproblems,limitationofcustomization,and contemplation of price may cause issues including the problems while training the entire employee set with the advanced ERP systems. This is why researches need to be completed to make sure that the business organization is ready with the solutions to the problems before they even arise. Relevant business case studies illustrating the key points There have been incidences where the pioneering Greek company known as SARMED, which is specialized in the field of Logistics. The organization of SARMED was always looking for innovations in the business that would be economical as well as provide solutions to the organizations it served to (Gupta et al. 2017). For this, the organization had shortlisted to utilize thelatesttechnologyofNubisCloudERPasa solutionto thelogisticssystemof the organization. The business process was successful in achieving an optimized way to conduct the business process. The business process was in need of the following expertises to excel in the business industry in the latest market of logistics business utilizing various methods to innovate ways in optimizing the business processes: Data Integration ERP and CRM Functions Cloud Services
12ERP SYSTEMS IN THE CLOUD With the cloud based ERP systems, all of the above requirements were fulfilled as a one- step solution. They were able to handle the operations regarding the management of all kinds of consumer goods. It was able to provide the customers with a full range of logistics as well as the 3PL Solutions and services that would cover the entire supply chain (Bradford 2015). SARMED was able to import, access, analyse and keep track of updated information related to the management of accidents during transportations, sales and maintenance and other operational management tasks from a unified point of reference for all of its offices around Greece at any given time after the implementation of the Cloud-Based ERP systems. However, the technology was implemented after a pile of primary and secondary researches were conducted to analyse the feasibility of the entire technology before its utilization in the business process of SARMED. Conclusion Therefore, in conclusion it can be said that the implementation of the cloud-based ERP system is the latest technological advancement in the field of Enterprise Resource Solutions systems implemented within the organizations to handle the operations of the business and the data and information generated as a result on a day to day basis. In the above report, the Cloud Based ERP has been compared with the “ON PREMISE” ERP system and the Hosted ERP system. This has further helped in the evaluation of finding the risks associated with the two traditional settings of “ON PREMISE” ERP system and the Hosted ERP system. Based on the following comparison of advantages and risks, the report has evaluated the fact about the reasons behind the cloud based ERP system becoming more popular and replacing all the previously used ERP system. The reasons that have been found based on the comparison can be regarded as the feasibility of the storage areas and the feasibility of utilization regarding better handling and
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13ERP SYSTEMS IN THE CLOUD optimization of data within the ERP system according to the pile of data generated within the organization each day.
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