Cloud Computing Services - Individual Assignment

This article discusses the characteristics, advantages, and disadvantages of cloud computing services. It also covers the use of information systems in managing business processes, customer relationship management, and decision-making. The article also explores the impact of cloud computing on supply chain management and the use of Porter's five forces analysis on UPS.

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Cloud Computing Services
Individual Assignment
Student Details

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Table of Contents
Executive Summary...................................................................................................................2
Introduction................................................................................................................................3
PART A:....................................................................................................................................3
Answer question 1(a):.....................................................................................................................3
Answer question 1(b):.....................................................................................................................4
Answer question 2(a):.....................................................................................................................4
Answer question 2(b):.....................................................................................................................4
Answer question 3(a):.....................................................................................................................5
Answer question 3(b):.....................................................................................................................5
Answer question 4(a):.....................................................................................................................5
Answer question 4(b):.....................................................................................................................5
Answer question 5(a):.....................................................................................................................6
Answer question 5(b):.....................................................................................................................6
Answer question 6:.........................................................................................................................7
PART B:.........................................................................................................................................8
Answer question 7(a):..............................................................................................................8
Answer question 7(b):..............................................................................................................8
Answer question 7(c):..............................................................................................................8
Answer question 7(d):..............................................................................................................8
Answer question 7(e):..............................................................................................................9
Answer question 7(f):...............................................................................................................9
References................................................................................................................................10

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Executive Summary
The cloud computing services for an organization is a best way to increase many things for business
purposes. It increases business in various aspects of market. In case of supply chain business,
monitoring is very necessary part of business success. Information systems are more suitable for this
type of works. So for business success different types of information systems are implemented in an
organization, such as transitional information system, management information system, and executive
information systems. Now days an information system is so necessary for success at small to large
type of business.

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Introduction
A cloud computing service makes a business wonderful. Using cloud service, many changes occur in
business strategies. The cloud has all service as an infrastructure, platforms, and services as per
organization required. Now a day, different cloud computing service vendors in market, such as
Amazon Web Services, Microsoft Azure and many more.
PART A:
Answer question 1(a):
Cloud computing have many characteristics, but some essential characteristics, which are
basic for it are:
 On demand self-services: Cloud computing services provide some services without
any human interaction, such as network and server service, email, web applications,
and more computer services.
 Large Network Space: Cloud services provide data over the cloud and on different
thin and thick clients, such as PDA’s, Mobile, and laptops.
 Resource Pooling: The cloud computing service providers share resources in pooled
to serve multiple customers. They used multiple-tenant model for resource sharing,
such as physical and virtual resources are dynamically allocated and reallocate
according to customer needs. Resources are data, email services, processing space,
primary memory, virtual machine, servers, and network bandwidth.
 Rapid Elasticity: It provides a rapid elasticity to be purchased any service in any
quantity at anywhere and anytime to the consumer.
 Services for management: Cloud computing also provides measurement services for
usage of your services. It provides transparency for controlling your services. It
works a pay per use. It also provides bills for your uses of data centers services.
 Multi Tenacity: All the cloud computing organization provides some services related
to policy driven enforcement, separation, remoteness, authority, and data store
models for different consumer constituencies. Any consumer can get other public
cloud providers services from same or different organization ( Schouten, 2014).

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Answer question 1(b):
Cloud computing have few disadvantages in some services are:
 Security management in the cloud: In some organization such as bank and share,
market many important data being stored remotely. Therefore, that data should be
safe from third parties.
 Bandwidth Limitation: Some vendors provide limited bandwidth for network access
that was a difficult task for an organization.
 Data management: Few cloud service providers are not good in data management and
in future, it will be disaster with your important data.
 Limited controls: Few cloud service providers are provides some controls under the
organization that will be an issue for an organization sometimes.
Answer question 2(a):
According to the given scenario, sandwich shop would maintain some services, such as
Taking orders, open and closing the store, selling to the consumer, ordering supplies to
customers, cleaning the store, pay roll management system for employees, hiring process of
employees, making statements for finance and also email them, paying taxes, managing cash.
So many of these processes could be helped by better management information systems.
Mainly for those stores that require stored records, such as payments details, daily cash
management, taxes, salaries of employees and information collection.
Answer question 2(b):
Customer Relationship Management System uses a distributed information systems to
coordinate all of the work processes surrounding the workplace’s relations with their
consumers. The information systems store consumers and vendors information from multiple
sources, such as mobile phone number, e-mail address, Wi-Fi devices, sales and marketing
systems, and websites. Workplace can obtain a unified view of consumers. Those data will
help to that particular firm to handle customers by giving them special offers.

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Answer question 3(a):
According to this article, all processes of a business are organized properly. Those business
processes are fully focused to produce a better success in business. Some e-policies are must
for employers and employees. Coordinators have to notice and give attention to official
work. All organization have own policies for running proper business, although every
organization have own e-policies for handling business processes.
Answer question 3(b):
Information systems can help organizations to protect from outsiders without authentication.
They have some authentication to achieve great efficiencies. Using authentication any
organization can become more flexible. Integration and coordination of business processes of
an organization makes improvement in customer services. According to need all organization
have different level of authentication such as pin number, biometric, and digital certificates.
Answer question 4(a):
Yes No information
Yes No research
Yes No analysis
Yes No data
Yes No input
Yes No technology
Yes No organisation
Yes No output
Yes No management
Yes No processing

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Answer question 4(b):
It is a transaction processing systems, which is used for managing payment of different employees. It
tracks the flow of the daily routine transactions in the organization. It is necessary to conduct
business.
In this Payroll payment system a payroll master file, have all related data of employees. It also
provides management reports to organization for different purposes. It is also provide general ledger
as well as employee checks. It takes queries from employees and gives appropriate results.
Answer question 5(a):
YES NO
1)
YES NO
2)
YES NO
3)
YES NO
4)
YES NO
5)
YES NO
6)
YES NO
7)
YES NO
8)
YES NO
9)
Answer question 5(b):
This report is showing two product sales details, such as sales region, actual sales, planned
sales, and actual versus planned sales of particular product with total. It is system-generated
report for product availability and requirements. It is just like inventory system report for
managing all records of different products. This report is about comparison between two
products of an organization. They calculated next requirement according to this report. In

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addition, they calculate loss and profit from those products.
Answer question 6:
Your order of Choice/s of
Information Systems
Justification/s
1. Transaction processing
systems(TPS)
2. Management-
information systems
(MIS)
3. Decision-support
systems (DSS)
4. Executive-support
systems (ESS)
Transaction processing systems provides data of daily processing
such as payroll management system. It is also used for track the flow
transactions on the daily bases. It will help in advance order for
organization.
Management-information systems (MIS) Support the management
of an organization to control on behalf of reports. Also, compare
performance of organization between current and historical records.
Decision-support systems (DSS) provide ideas for taking design
about any product or handling or different business processes using
predefined and calculated data from DSS. It supports management
to take decisions according to their needs and specified some effects
of that decision in advance. It has extra features than MIS like
analytical models and data analysis capabilities.
Executive-support systems (ESS) provide reports in graph, charts,
and other formats for decision making of senior management. It also
provides some online analytical processes and online transactional
processes for better decision making in favor of organization.

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PART B:
Answer question 7(a):
United Parcel services have an On-Road Integrated Optimization and Navigation (referred as ORION0
software that is helped them to save millions of gallon of fuel. Using optimization, they sort different
ways of delivery. ORION optimizes delivery routes, so that cutting greenhouse gas emissions. United
Parcel service Inc. save $50 million a year in fuel costs.
Answer question 7(b):
The cloud computing provides server, services and storage on demand over the internet on a pay-for-use
basis. According to United parcel service Inc., cloud computing services enable runtime collaboration of
different functions of the supply chain”. There are many advantages of cloud computing, which prove that
transformation to the cloud computing services increase productivity of supply chain processes. UPS have
many facilities using cloud services, such as more convenient and smooth communication between many
business works as well as from different departments. It makes the business more secure, dynamic, and
interactive.
Answer question 7(c):
Technology can be double-sward sometimes. It undermines the creditability. Ethics are good at some
levels but few persons deny about this view, they think it can cause of entrust between the workers and
company. It also opens the door for workers of evasion to privacy. Nobody wants to be monitored
physically so close. To me, I think it is very unethical.
Answer question 7(d):
The data will be stored in the cloud of UPS and it is secure from third party softwares but still hackers can
track the truck location-using customer’s username and password. Most of the supply chain companies
use Secure Socket Layer (referred as SSL) is used for encryption and decryption of data at different levels
in network.

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Answer question 7(e):
The Porter’s five forces analysis applied on UPS.
Answer question 7(f):
UPS strategies for business in comparative from other companies:

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References
Maziliauskaite, . K., 2018. Logistics in the Cloud. [Online]
Available at: https://longitudes.ups.com/supply-chain-cloud/
[Accessed 11 september 2018].
Schouten, E., 2014. Cloud computing defined: Characteristics & service levels. [Online]
Available at: https://www.ibm.com/blogs/cloud-computing/2014/01/31/cloud-computing-defined-
characteristics-service-levels/
[Accessed 11 September 2018].
Garg, S. . K., Versteeg, S. & Buyya, R., 2013. A framework for ranking of cloud computing services.
Future Generation Computer Systems, 29(4), pp. 1012-1023.
GreenBiz, 2014. UPS advances sustainable operations with Big Data. [Online]
Available at: https://www.greenbiz.com/blog/2013/11/11/ups-advances-sustainable-operations-big-data
[Accessed 11 september 2018].
INC, 2018. Management Information Systems (MIS). [Online]
Available at: https://www.inc.com/encyclopedia/management-information-systems-mis.html
[Accessed 11 september 2018].
Service, U. P., 2018. Tracking Services. [Online]
Available at: https://www.ups.com/us/en/services/tracking.page?
[Accessed 11 september 2018].
Team, L. C., 2018. How to Define Strategy Using Porter’s Five Forces. [Online]
Available at: https://www.lucidchart.com/blog/what-is-strategy
[Accessed 11 september 2018].
Wu, Y., Casey, C. G., Hazen, B. T. & Hall, D. J., 2013. Cloud computing in support of supply chain
information system infrastructure: understanding when to go to the cloud. Journal of Supply Chain
Management, 49(3), pp. 25-41.