Business Process Management and Analysis
Added on 2020-05-16
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TEAM MEMBERSStudent1 Name:Student ID:Student2 Name:Student ID:Student3 Name:Student ID:KNOWLEDGE AUDITS FORBUSINESS ANALYSIS
Executive SummaryAny organization assumes Knowledge Audit as essential step for identifying the company’s knowledge capabilities and to explore the gaps between its current knowledge and its strategic objectives. This report projects about Eni Company, which has secured sixth position as an integrated energy firm in the world. The business case, its processes and context are analyzed, to identify the problem. The problem is considered as a complex environment followed by Eni Company for achieving sustainability in its business. This sustainability management system is determined as unsuitable for the company’s processes as it affects the business decisions with respect to financial, manufacturing, intellectual, social and human departments. The objective is to know the importance of external and internal environment analysis of the firm, and provide a better solution. Effective tools and techniques are used to resolve the identified problems. Effective ethical and professional issues with its solution are delivered. Altogether, this report is supported by the Strategic Plan, SWOT analysis and Knowledge Audit Plan, where Mind Mapping using CMapsoftware and process modelling using ADONIS software are utilized. The Key Performance Indicator (KPI) is considered in this report, to measure the value to depict the growth of the companyi.e., whether the key business objectives are met or not to accomplish success. The problem is resolved by the proposed “Integrated thinking approach”.
Table of Contents1.Introduction...........................................................................................................................................................11.1Objectives.....................................................................................................................................................12.Business Case of ENI............................................................................................................................................12.1Business Context..........................................................................................................................................12.2Business Case...............................................................................................................................................22.3Current Business Processes and Problems...............................................................................................23.Project Management Overview...........................................................................................................................23.1Project Background....................................................................................................................................23.2Objectives and Strategies............................................................................................................................23.3Current Business Processes........................................................................................................................33.4In Scope and Out of Scope Activities.........................................................................................................33.5Stakeholders.................................................................................................................................................33.6Roles and Responsibilities..........................................................................................................................34.Detailed Requirements.........................................................................................................................................44.1Functional Requirements...........................................................................................................................44.2Non-Functional Requirements...................................................................................................................45.Business Process Modelling..................................................................................................................................55.1Develop Process Flows and Supporting Diagrams...................................................................................55.1.1Mind Mapping.........................................................................................................................................56.Enterprise Analysis...............................................................................................................................................76.1Organizational Frame.................................................................................................................................76.2Business Technologies.................................................................................................................................76.3Design Principles.........................................................................................................................................76.4Environmental Analysis..............................................................................................................................86.5Implementation Strategy............................................................................................................................96.6Organizational Changes required for Collecting New Data...................................................................97.Change and Risk Management............................................................................................................................97.1Overall Change Process..............................................................................................................................97.1.1Process Modelling...................................................................................................................................97.2Risk Analysis and Management...............................................................................................................117.2.1SWOT Analysis.....................................................................................................................................117.2.2Risk Management.................................................................................................................................138.Recommendation and Conclusion.....................................................................................................................148.1Recommendation.......................................................................................................................................14
8.2Conclusion..................................................................................................................................................14References....................................................................................................................................................................16
1.IntroductionAn organization is required to undergo Knowledge Audit to know its knowledgecapabilities and helps in identifying the gaps between the current knowledge and the strategicobjectives of the organization. This report revolves around Eni, which has secured sixth positionas an integrated energy firm in the world. The mainly concentrated areas are business model of theorganization, its competitive environment, its strategies, its corporate governance system and riskmanagement model. Eni is one of the largest integrated company which focus on energy production, up todown streams. The current system of this enterprise is based on sustainable value creation. Itmainly focuses on the business model, strategy and risk management of the organization. Enioperates in a complex environment, to achieve sustainability in its business. But, thissustainability management system is not suitable for this process and it affects the businessdecisions related to financial, manufacturing, intellectual, social and human areas.1.1ObjectivesThe objective of this report is to help the organization identify its knowledge capabilities,to know whether the key business objectives are met or not to accomplish success. Thus, thebusiness context and current business processes will be researched. The importance of externaland internal environment analysis will be determined. Effective tools and techniques will beutilized to accomplish the same. The effective ethical and professional issues with its solutionwill be provided. The Strategic Plan, SWOT analysis and Knowledge Audit Plan will bediscussed. Finally, the relevant ethical and professional issues will be addressed with appropriatesolutions.2.Business Case of ENI2.1Business Context Sustainability is the main business approach which is used in Eni to achieve economicgrowth, to enhance the reputation and to create opportunities for the local people. The keydrivers of this business model mainly focus on the cooperation, integration, innovation,excellence, inclusion and responsibility.1
2.2Business CaseThis business model is mainly based on the analysis of external competitive environment.It also identifies the challenges of the industries and describes the process which areimplemented to face the challenges. This distinctive business approach includes the followingstrategies to enhance its business process:1)To be local2)Developing the in-house competences3)Mitigation of risk and its management2.3Current Business Processes and ProblemsAt present, the organization Eni has a complex environment that is following forachieving business sustainability. The issue is that, the followed sustainability managementsystem is unsuitable for this process. Because, it has negative impact on business decisions infinancial, manufacturing, intellectual, social and human departments.3.Project Management Overview3.1Project BackgroundThe organization named as Eni is a largest integrated company. It focuses on productionof energy, up to down streams. Sustainable value creation is the major concern of the currentsystem, thus it concentrates on the organization’s business model, strategy and risk management.This sustainable business uses integrated thinking to consider the relationship between itsdifferent functions and operations (Lucidchart.com, 2018).3.2Objectives and Strategies The main strategic guidelines of the organization includes, profitable growth, focusing onthe core areas, operation ship, enhancing the downstream operations, leveraging in the flexibilityof the asset, focusing on the customers and making partnership with the NOCs. This helps toaccomplish the key business objectives for a successful business.2
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