Collaborative Working Assessment Guide

Slide 1
INTRODUCTION
Care Act 2014
The main aim of the Care Act 2014 is to help the people’s independence and wellbeing and for
care providers the main aim is to promote person centred approach with respect to care and
services they provide.
As it promotes person’s independence and wellbeing which make it so important from the
perspective of the service user (Aldridge, 2018).
The act identifies the carer as we as service user’ need.
Professional and Care Standard
The main aim of the Professional and Care Standard is to promote, direct and guide the
professional nursing practices.
It is important because it make description of competent level of care with respect6 to each
phase of nursing process.
The main aim of the collaborative working in health and social care is as follows:
Improve communication
Save time
Provide better experience

Slide 2
LO-1: Theories of Communication, Teamwork and Motivation
Behaviourist theory of communication:
As per this theory the human behaviour is the result of conditioning of external environment
which means in order to ensure effective communication it need to be made as per external
environment (Bozkurt, 2019).
With the use of this theory the positive collaborative working environment can be made if the
external stimuli is positive i.e. with the presence of positive work environment the positive
communication will take place which will result in positive impact towards the health and social
care sector. This shows that with the presence of positive environment the relationship in the
context of H+SC would be developed under which the employees will make collaboration with
each other and perform the task. For example, if the external stimuli include chaos and negative
aspects then communication would be affected and that will affect the relationship among
employees and further lead to the occurrence of clashes and misunderstanding.
Tuckman’s theory of teamwork:
As per this theory of teamwork the formation of team would include the major five steps that
may include:
Forming:
Under this the team member meet and form the team.
Storming:
Here trust building and opening of team member with each other take place.
Norming:
Team working importance will be analysed under this stage (Black and et.al., 2019).
Performing:

Here actual task will be performed.
Adjourning:
This is the stage where goal will achieve.
Team work is highly important in health and social care sector under which with the following of
the concerned steps the team will work. This will lead to play an important role in the building
up of collaboration among the team work. likewise, with respect to the implementation of the
above theory the collaboration in respect top teamwork and the teambuilding would be
possible that will lead to assist the H+SC in terms of attainment of the goal of the team as well
as individual goal too.
However, on a critical note in the absence of teamwork the H+SC would not be able to meet its
goal as every member would not be able to move in the same direction. For example: in H+SC
the occurrence of complex situation is common which would not be handle and meet if there is
an absence of teamwork.
Likewise, the execution of the above theory is time taking and thus implementing it would be
difficult which may further impact the working of H+SC in terms of non-meeting of its goal.

Slide 3
Herzberg’s two factor theory of Motivation:
As per this theory there are majorly two factors which may include the Motivating factors that
may lead to raise motivation and Hygiene factors which may lead to demotivation if there is a
lack of hygiene in an organization (Özsoy, 2019).
This is a major theory in H+SC which impact positively with the development of effective
relationship among employees. This means with the enabling of motivating factors to the
employees, the building of relationship as well as collaboration would be possible that will
further lead to raise the performance of employees and assist the H+SC in terms of attainment
of high standard in performance.
However, with the presence of negative aspects i.e. negative work conditions, security issues
would lead to cause demotivation and thus negatively impact the working in H+SC. This would
lead to negatively impact the relationship between the employees and the H+SC organization.
For example: presence of discrimination among the employees will lead to demotivate the
employees and thus affect the employees and their performance.
Thus, it can be right to said that with the aspect of enabling motivation high collaboration can
be fascinated in H+SC.