Implement and Monitor Work Health and Safety Practices

This learner resource guide supports SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES. It provides information on risk assessment, workplace health and safety procedures, consultative processes, WHS training, and more. The guide is designed to help learners build the skills required to meet the performance criteria of this unit.

SITXWHS003
IMPLEMENT AND MONITOR WORK
HEALTH AND SAFETY PRACTICES
STUDENT NAME: ………………………………………………………………….
STUDENT ID: ……………………………………
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SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY
PRACTICES
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This learner resource guide supports SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY
PRACTICES
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, scanning, recording, or any information storage
and retrieval system, without permission in writing from the Author.
Teachers, trainers and trainees are directed to the relevant legislation, regulations, and codes of practice
and guidance notes for an authoritative understanding of regulatory requirements. This learner guide
should be read in conjunction with relevant legislation and is not a substitute for it.
Every effort has been made to trace and acknowledge copyrighted material. The author tenders his/her
apologies should any infringement have occurred. Images contained are used under licence.
This learner resource will help you build the skills required to meet the performance criteria of this unit:
SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES
It’s important that Learning and Assessment is conducted in a safe environment where your assessment
work demonstrates consistent performance of typical activities experienced in the management and
leadership field of work.

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GENERAL REQUIREMENTS
Assessments
Competence and Assessment information
To be assessed as competent participants must provide evidence of their knowledge and skills relative to
this unit of competence.
They must successfully complete a number of assessment activities to the standard and the performance
benchmarks required for this qualification level.
It is the responsibility of the trainer/assessor to determine what and how much evidence is required to
make an assessment judgement that complies with the rules of evidence and the principles of assessment.
Trainer/assessors might use the assessment tools in this resource, supplement them or design other
assessment tasks.
might have specific assessment tools in their Training and Assessment Strategy (TAS) and assessment
could be supplemented by reviewing portfolios of evidence and third-party workplace reports of on-the-
job performance.
Perform all practical assessment tasks without risk to self, danger to others or damage to property, land or
equipment
Abide by all relevant instructions and directions as they relate to the assessment tasks.
Special Needs.
If participants have special needs, for example a disability or cultural or lifestyle need that might impact on
training or assessment they are still entitled to the same educational opportunities as everyone else.
A participant, for instance, who has a difficulty with reading and writing could undertake a verbal
assessment of knowledge, with the trainer assessor documenting the responses. The trainer/assessor will
not answer the questions but will collect evidence from the participant in a format adapted to ensure the
participant is not disadvantaged
If a participant believes they have special needs, they should talk to their trainer/assessor.
Complaints and appeals.
has an appeals and complaints process which allows participants to challenge an assessment decision
and /or enables them to be reassessed.
All training participants or candidates for assessment have the right to appeal an assessment result they
believe to be unfair, incorrect or inappropriate.
policies and procedures will enable participants to action a complaint or grievance regarding any act,
product or service of – academic or non-academic and including assessment results.

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If a participant wishes to appeal a decision they should talk to the assessor or to an appropriate
representative.
Cheating and plagiarism
Cheating and plagiarism are unacceptable and will be subject to disciplinary action.
Plagiarism is using the ideas or work of another person/s as if they were your own without giving proper
credit to the source.
If participants use materials from published authors, to support their assessment work, they must cite and
reference the works correctly.
If they do not know how to do this the trainer/assessor should provide assistance or direct them to the
Harvard referencing system or similar on the Internet.
Cheating is defined as obtaining, attempting to obtain or aiding another to obtain credit for work or any
improvement in evaluation of performance, by any dishonest or deceptive means.
has policies and procedures relevant to cheating and plagiarism and has informed all participants of their
responsibilities.
Conducting assessments
Participants must be deemed satisfactory against all components of the assessment to be judged as
competent for this unit of competency.
Each competency unit can be completed and assessed individually and is designed to be integrated with
your learning guide but can be assessed holistically.
A broad definition of Holistic Learning is learning that is not restricted to specific competencies, but
incorporates, knowledge, understanding, problem solving, technical skills and application across a broad
range of tasks.
Performance Standards
To receive a satisfactory result for the assessments participants must complete all activities, questions,
projects and tasks nominated by the assessor, to the required standard.
Completion of all tasks, to a satisfactory level will contribute to a final assessment of the competence

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Some or all of the assessments listed here will be used to assess the unit. Types of assessments chosen will
be dictated by the performance evidence and the assessment conditions for the unit.
Multiple-choice questions
Purpose: To assess whether the learner understands the unit content and has the knowledge/ability to
competently carry out the tasks as described.
Content: There are a range of multiple-choice questions. Each has four possible answers. Only one of them
is correct. An answer document is provided for assessors.
How to use: The multiple choice is available in electronic or hard copy versions. Both can be used as follows:
prior to the unit to determine the learner’s level of knowledge
alongside the multimedia/text content as the learner progresses through it
at the completion of each section
at the completion of the entire unit as a final assessment of knowledge (summative assessment).
Contextualising to specific circumstances: The assessor may rewrite the questions to suit the target group,
the specific workplace/training environment, and the different industry sectors: hospitality, tourism,
events, holiday parks and resorts.
Short-answer questions
Purpose: To assess whether the learner understands the unit content and has the knowledge/ability to
competently carry out the tasks as described.
Content: Short-answer questions are generally divided into sections according to the elements within the
competency. An answer document is provided for assessors.
How to use: The worksheets are available in electronic or hard copy versions. Both are designed to be
completed alongside the multimedia/text content as the learner progresses through it. However, they can
also be used as follows:
at the completion of each section
at the completion of the entire
unit
as a closed book test (summative assessment).
Contextualising to specific circumstances: The assessor may rewrite questions to suit the target group, the
specific workplace/training environment, and the different industry sectors: hospitality, tourism, events,
holiday parks and resorts.
Assessment – Practical Demonstration
Your assessor will do the following.
Observe you in a workplace or simulated workplace using a range of skills/tasks.
Use the checklist to observe you using a range of skills/tasks.
Observe you over a period of time while you learn and use various skills/tasks.
Ensure that you can consistently perform all tasks multiple times
satisfactorily. Decide when you are competent at all tasks.

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You are required to do the following.
You must answer all verbal questions.
You can ask your assessor for further clarification of any question, if necessary.
Provide all necessary information when answering questions.
Your assessor will submit results of your practical demonstration tasks via the LMS.
Assessment – Scenario
The assessment must be written using an industry standard software package such as Microsoft Word,
Excel, PowerPoint, etc.
Name the file using the assessment task number and then save your file.
Ensure your submission identifies the unit code and title, the assessment task number and the name of
the assessment at the top of the page. Alternatively, you may place this information in the document
header.
Add your name and student number to the header or footer on every page.
Assessment – Role-Play
The assessment may require you to undertake a series of role-plays to demonstrate your ability to perform
a role-play exercise. A role-play exercise is an assessment activity in which candidates act out an imaginary
scenario that closely mirrors a situation that could occur in the unit of competency.
Any written component of the assessment must be written using an industry standard software
package such as Microsoft Word, Excel, PowerPoint, etc.
Name the file using the assessment task number and then save your file.
Ensure your submission identifies the unit code and title, the assessment task number and the name of
the assessment at the top of the page. Alternatively, you may place this information in the document
header.
Add your name and student number to the header or footer on every page.
Assessment – Evaluation of a Third-party report (Only applicable for students with a suitable workplace
and job role. Please discuss with your assessor)
Third-party supervisor/assessor report
The supervisor (in the workplace) or the assessor (in a simulated training environment) will complete
this checklist to verify the learner’s application of skills and knowledge in the workplace or simulated
training environment.
Observations will be conducted over a period of time to ensure consistent performance of the learner
of all criteria to be achieved on multiple occasions.
The supervisor/assessor will submit the completed checklist as supporting evidence of the learner’s
performance in the workplace or simulated training environment.
The learner is required to sign this document once completed by the supervisor/assessor.

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ASSESSMENT INFORMATION
The assessment tasks for SITXWHS003 Implement and monitor work health and safety practices are
included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Project Tasks 1-11
Complete a risk assessment.
Implement and monitor adherence to workplace health and safety
procedures.
Coordinate consultative processes.
Coordinate WHS training and the maintenance of records.
Demonstrate management practices that must be implemented for
compliance with WHS
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
If submitting electronically
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.

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Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
For example, BSBINN502 AT2 Briefing Report Joan Smith 20/10/19
Alternatively, populate the space below in blue or black pen

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ASSESSMENT INSTRUCTIONS
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Depending on the task, this may include
 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.

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STUDENT ASSESSMENT AGREEMENT
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below. If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any specific needs that should be considered?  No  Yes
If so, explain these in the space below.
Do you understand your rights to re-assessment?  Yes  No
Do you understand your right to appeal the decisions made in an assessment?  Yes  No
Student name
Student number
Student signature
Start date
Assessor name

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ASSESSMENT TASK 1 COVER SHEET
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Assessment outcome S NS DNS Resubmission Y N
Feedback (If required)
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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ASSESSMENT TASK 1: WRITTEN QUESTIONS
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Alternatively, populate the space below with blue or black pen.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment.
Submit
 Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re- assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part
of the assessment.

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Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more
things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are
expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to
write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues
or features and express some form of critical judgement. Generally, you are expected to write a response
one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward arguments for and
against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three sentences
long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.

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ASSESSMENT TASK 1 INSTRUCTIONS
Provide answers to all of the questions below:
ASSESSMENT TASK 1
SECTION 1: PROVIDE INFORMATION ON HEALTH, SAFETY AND SECURITY
Q1: List five examples of the type of health, safety and security information that you must provide to staff
in your workplace.
The different types of health, safety as well as security information that must be provided to the staff in
the workplace includes workplace security procedures, emergency procedures that are adopted at the
workplace. The staff members should also be informed about internal as well as external security of the
building. Apart from this, the employees must have knowledge about the Health and Safety Policy as well as
environment sustainability at the workplace.
Q2: List four things an employer must do in regards to their duty of care.
 Make sure that the equipment and machinery are kept in a safe condition
 Training and supervision of employees
 Provide adequate first aid facility
 Prevent any kind of risks to health
Q3: What are the employee’s duties and obligations as defined by law?
The employees’ duties as well as obligations as defined by the law include complying to the terms of
employment. The employees’ principal obligation is to perform the job that is agreed on with the employer.
Employees should take of their health and safety as well as other people who might be affected by the
actions.
Q4: List three potential consequences of not following WHS policies and procedures.
 Loss of Reputation
 Loss of Current as well as Potential staff
 Loss of Productivity
Q5: List four ways you can make current work health and safety information readily accessible to staff.
INSTRUCTIONS
You are to answer all questions.
Read each question carefully. Ensure you have provided all required information.
On completion, submit your assessment to your assessor.

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 Train employees well
 Use table and signs
 Use labels
 Reward employees for safe behaviour

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SECTION 2: MONITOR SAFE WORK PRACTICES
Q6: What three things must you monitor when checking for staff compliance with WHS matters?
The three different things that one must monitor when checking for staff compliance with WHS
matters such as if the employees comply to the rules as well as regulations. They should comply with
the laws of the company and make sure that the tasks assigned to them are completed on time.
Q7: List four WHS policies or procedures commonly used by organisations to manage work health, safety
and security.
 Effectively safety plans
 Training and Information
 Risk Assessments
 Information, instruction and supervision
Q8: List three safe work practices that might apply to a tour desk attendant.
 Minimum risk to people
 Support team members
 Provide clear expectations
Q9: List four questions you can ask to help you monitor compliance with safe work practices.
 What are the key health and safety goals and requirements to optimize for within your business?
 Do you have the right protocols in place?
 Do you have a process for, and the ability to, monitor and collect data to prioritize and respond
appropriately?
 Do you have a process to efficiently deploy resources to decontaminate offices?
Q10: What should you do when you identify an issue of non-compliance with work health and safety
procedures and safe work practices?
If an issue of non-compliance with work health and safety procedures and safe work practices is
identified at the workplace, the manager or the team leaders should speak to the employee and identify the
reason for the same. The employees should be provided adequate training in order to ensure that there is no
such issue of non-compliance with work health and safety procedures.
Q11: Why is it important to maintain close contact with day-to-day operations?

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It is important to maintain close contact with day-to-day operations because it helps in identifying the
risks as well as potential threats that can be identified and therefore, appropriate measures should be taken.
As a result, appropriate measures can be taken and strategies can be developed.

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SECTION 3: COORDINATE CONSULTATIVE ARRANGEMENTS FOR THE
MANAGEMENT OF HEALTH, SAFETY AND SECURITY ISSUES
Q12: Why is it important to consult with staff about health, safety and security issues?
It is important to consult with staff members about health, safety as well as security issues
because it helps in promoting a positive as well as healthy culture. This also gives everyone within
the company an opportunity to influence the policies related to health as well as safety. Also, the staff
members get a chance to share their points as well as views during the decision-making process.
Consultation manner inquiring for and considering personnel’ views when making selections.
Cooperation means working together harmoniously to discover answers. Consultation is crucial
during primary workplace exchange. This way any change to the enterprise so as to affect
employees in a vast way, for example distinctive working hours, obligations, work locations or
redundancies. Employers who take a consultative and cooperative technique nonetheless have the
right to make the very last choice on a way to manage their business. Employees who have the
possibility to be part of the manner are more likely to just accept exchange and are less likely to feel
disturbing or anxious. Being consulted approximately critical choices in the administrative center can
improve an worker’s engagement with their paintings.
Q13: List five ways you can consult with staff and provide them the opportunity to contribute their views on
current and future work health and safety management practices.
 Conduct regular meetings with the staff in order to encourage them to share their views
 Sharing information through notice boards, intranet or email alert
 Adding information to the pay slips by printing information on payslips
 They should seek views from the employees during the decision-making process.
 Listen to the concerns raised by the staff members
Q14: List five situations when you are legally required to take a systematic approach to WHS consultation.
 When there is a need for identification of the different hazards
 When there is a need for discussions in order to control risks
 In order to reduce or eliminate risks
 When making important decisions
 To develop strategies regarding overcoming the threats or risks
Q15: List three roles and responsibilities of an HSC?

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The roles as well as responsibilities of an HSC are as follows –
 Allowing members to develop as well as implement health as well as safety control measures
 Facilitate cooperation between the employer as well as the employees
 Implement healthy as well as safety measures of control
Q16: What is the primary role of an HSR?
The primary role of a health and safety representative or HSR is to represent the members of a work
group in different matters of health and safety. Besides this, other roles of a HSR include investigating the
complaints from work group members.
Q17: What should you do when a health, safety or security issue is brought to your attention?
When health, safety or safety issue is said appropriate movement need to be taken. The issuemight be an
twist of fate this is unexpected and consequences to damage. Promptly addressing a health and safety trouble
with the applicable people affected can boom the risk the problem is resolved efficiently and efficiently. Those
worried ought to try to remedy the difficulty in accordance with an agreed system.

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SECTION 4: IMPLEMENT AND MONITOR PROCEDURES FOR
IDENTIFYING HAZARDS, AND ASSESSING AND CONTROLLING
RISKS
Q18: What are the four steps to risk management?
The four steps to risk management are mentioned below –
 Identifying and analysing the risk
 Evaluating the risk
 Treating the risk, and
 Monitor and Review the risk
Q19: List four situations when you should coordinate scheduled hazard identification activities.
 During design and implementation. Designing a new process or procedure
 While tasks are being done. Be aware of changes, abnormal conditions, or sudden emissions.
 During inspections
 Before tasks are done. Checking equipment or following processes
Q20: What is a hazard?
A danger is any source of capacity harm, harm or negative health effects on something or a
person. Basically, a threat is the capability for damage or an damaging impact (as an instance, to
people as health consequences, to agencies as belongings or gadget losses, or to the environment).
The dangers can result in each health and physical influences, which includes pores and skin
irritation, breathing device infection, blindness, corrosion and explosions. Physical. Physical risks are
environmental elements that could harm an worker with out always touching them, such as heights,
noise, radiation and stress.
Q21: List three hazards that relate to work practices.
 Fire and Explosions
 Transportation and vehicle-related accidents
 Slips, falls and trips
Q22: List three security hazards.
 Lack of first-aid
 Equipment hazards
 Slips, falls and trips
Q23: List three psychosocial hazards.

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 Bullying and harassment
 Fatigue
 Alcohol and drug abuse

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Q24: What should you do whenever a hazard is brought to your attention by another worker?
Whenever a hazard is encountered or brought to attention by another worker, it should be
reported to the supervisor immediately. The hazard should be spotted and the supervisor or the
safety representative then assesses the hazard and decides on the course of action that should be
taken in order to eliminate, reduce or prevent the harm that can be caused by the hazard.
Q25: What is a risk assessment?
Risk evaluation is the identity of hazards that might negatively impact an business enterprise's
ability to conduct enterprise. These exams help pick out those inherent enterprise dangers and
provide measures, procedures and controls to lessen the effect of those dangers to commercial
enterprise operations.
The motive of a chance assessment is to discover risks, analyze vulnerabilities, and examine
chance likelihood. The threat evaluation method must be a continuous procedure for any corporation.
Every workplace environment has dangers that could purpose injuries or ill-fitness. But hazard
exams can notably lessen the probability of labor-related injuries and unwell-fitness. They boost
consciousness about hazards and the dangers they pose and help employers identify ways to
minimise health and protection dangers.
Q26: The code of practice for managing WHS risks recommends you undertake a risk assessment in certain
situations. List two of these situations.
 whenever a new job brings in significant new hazards
 whenever something happens to alert the employer to the presence of a hazard – for
example, an unusual volume of sickness absence, complaints of stress and bullying, or
unusually high staff turnover
Q27: Why is it important to involve others when coordinating and participating in risk assessments?
It is critical that workers participate within the threat evaluation. They understand the problems
and the info of what honestly happens when they carry out their obligations or activities, in order that
they ought to be worried within the assessment. Their practical know-how or competence is likewise
often had to broaden potential preventive measures. Consultation is needed whilst figuring out risks,
assessing dangers and choosing measures to cast off or minimise the ones risks.
Q28: What is risk control?
Risk manage is the set of strategies by using which firms compare capability losses and take
motion to lessen or put off such threats. Risk control is a key issue of a company's business
enterprise risk control (ERM) protocol.
Risk control measures address chance elements that could doubtlessly cause an incident or
damage inside the administrative center and may lessen or put off them absolutely. Just like with

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other chance assessment applications, there may be a hierarchy to prioritise and rank threat control
measures. Risk manage measures are a vital device to aid inside the prevention of twist of fate or
injury in the administrative center. They need to form part of the enterprise's broader fitness and
protection plan presenting a way to pick out, manipulate, and reduce the dangers present within the
workplace. They additionally pevent or lessen instances of coincidence or damage.
Q29: What is the hierarchy of risk control from most to least effective?
 Elimination
 Substitution
 Engineering controls
 Administrative control
 Personal protective equipment
Q30: Who should take action to implement risk control methods?
The employer, health representative or the supervisor is responsible for taking action to
implement risk control methods in case of a hazard at the workplace.
Q31: List two reasons why it’s important to monitor and review the effectiveness of control measures.
 This helps in mitigating the potential for hazard expression (dangerous conditions) or the likelihood
and severity of potential consequences
 To maintain a mentally healthy workplace, organisations need to monitor the effectiveness of control
measures implemented to manage psychosocial hazards and risk factors
Q32: What should you do if you identify any inadequacies in control measures?
In case any kind of inadequacies in control measures are identified, a review of the organization’s
policies as well as procedures should be carried out. This helps in conducting the job in an effective manner
as effective strategies are developed in response to the same.
Overall, the intention of risk identification is to find and record feasible risks that can be present in your
place of job. It may additionally help to work as a group and include both humans familiar with the paintings
region, as well as people who are not – this way you have both the skilled and sparkling eye to conduct the
inspection. Monitoring manipulate measures on a normal basis, together with reviewing danger tendencies
and figuring out problem control measures as soon as consistent with month; and. Ongoing tracking affected
control measures on a day by day basis, which include when threat reports are submitted.

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SECTION 5: IMPLEMENT AND MONITOR HEALTH, SAFETY AND
SECURITY TRAINING
Q33: How can you identify WHS training needs for your team?
First of all, it is important to explore the overall performance of all the team members and
compare the same with the policy as well as procedures of the company. Individual assessments
should be carried out as this helps in identifying the requirement for training as well as development
for the employees.
Q34: You are organising health and safety training for your kitchen staff as you have noticed an increase in
burn accidents. You have organised a one-day session at an external training provider specialising in
health and safety in a commercial kitchen. What arrangements do you need to make to ensure the
training happens?
It is important to ensure that all the equipment is kept safely as well as securely in the kitchen.
Apart from this, other safety equipment such as gloves, a burner etc. should be put into place.
Handouts can also be arranged so that the participants are able to keep a track of what is being
taught during the session.
Q35: The kitchen staff have all attended the health and safety training in kitchen safety. How will you
monitor if the training was effective?
Measure the knowledge and skills gained by learners as a result of the training. To measure this
level, you can use a combination of metrics such as:
 Test scores during and after the training
 Evaluation of applied learning projects
 Influence on performance KPIs
 Course completion and certification
Q36: You have noticed that the apprentice chef is still having some issues following the safety procedures
to prevent burns. What do you do to ensure he follows these procedures?
A one-on-one meeting can be arranged in order to more effectively understand the issues that the
apprentice chef is facing. Counselling or mentoring can be provided in order to ensure that he is able to follow
the procedures in an effective manner.

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SECTION 6: IMPLEMENT AND MONITOR WHS RECORDS AND REPORTS
Q37: When completing a WHS incident report or risk identification, what procedures do you need to follow?
There are 5 core steps inside the chance identification and control system. These steps include
danger identification, danger evaluation, hazard evaluation, threat treatment, and danger tracking.
Q38: What information can you refer to in order to provide reliable and timely management of workplace
health, safety and security issues?
The information that one can refer to in order to provide reliable as well as timely management
of workplace health, safety and security issues include the information related to the potential threats as well
as risks and their impact. Besides this, the information about the first aid in case if an issue comes up can also
be referred to in such a situation.
Q39: List three ways you can minimise waste when creating and maintaining WHS records and reports?
 Develop risk plans
 Ask the employees to utilize the resources in an effective manner
 Promote awareness about the limited availability of the resources

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ASSESSMENT TASK 1 CHECKLIST
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments (If resubmission required)
Yes No
Section 1: Questions 1 - 5
Section 2: Questions 6 - 11
Section 3: Questions 12 - 17
Section 4: Questions 18 - 32
Section 5: Questions 33 - 36
Section 5: Questions 37 - 39
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name

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ASSESSMENT TASK 2 – PROJECT
ASSESSMENT TASK 2 COVER SHEET
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name
Assessor signature
Assessment outcome S NS DNS Resubmission Y N
Feedback (If required)
A copy of this page must be supplied to the office and kept in the student’s file with the evidence

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Learner assessment guide and evidence
This assessment requires you to:
 Complete a risk assessment.
 Implement and monitor adherence to workplace health and safety procedures.
 Coordinate consultative processes.
 Coordinate WHS training and the maintenance of records.
 Demonstrate management practices that must be implemented for compliance with WHS.
You are required to do the following.
 Complete the tasks.
 Organise a team meeting on WHS procedures.
 Answer all the questions.
Task 1: Complete a risk assessment
 You are required to complete a risk assessment in your workplace or a simulated workplace.
 You are required to identify risks in the workplace related to the following situations:
 Evacuation of staff and customers.
 Security management of cash, documents, equipment, keys or people.
 Handling chemicals and hazardous substances.
 Workplace accidents.
 Hazard identification and reporting.
 You are then required to complete a risk assessment matrix based on these risks to assess the risks from
most important to least important to address.
 Refer to risk assessment Matrix Below.
 Place the risks you identified on the risk assessment templat eand prioritise at least three of these in order
from most important to least important to address.
 Complete
o Risk matrix
o Risk rating template
o Risk assessment template
INSTRUCTIONS (for assessments not embedded within the LMS)
 The assessment must be written using an industry standard software package such as Microsoft
Word, Excel, PowerPoint, etc.
 Name the file using the assessment task number and then save your file.
 Ensure your submission identifies the unit code and title, the assessment task number and the name
of the assessment at the top of the page. Alternatively, you may place this information in the
document header.
 Add your name and student number to the header or footer on every page.
 On completion, submit your assessment to your assessor via the LMS.
 Alternatively, populate the templates and questions below in blue or black pen

28
Risk matrix
CONSEQUENCE
S
Very
high
severity
4
Caught In or
Struck By
Moving
Machinery
Caught In or
Struck By
Moving
Machinery
High severity
3
Transportation
and Vehicle-
Related
Accidents
Medium
severity
2
Fire and
Explosions
Transportation
and Vehicle-
Related
Accidents
Low severity
1
Caught In or
Struck By
Moving
Machinery
Slip, trip and
falls
Low likelihood
1
Medium
likelihood
2
High likelihood
3
Very high
likelihood
4
LIKELIHOOD
Risk rating template
Risk Risk assessment equation Risk rating
1. Slip, trip and falls
2
2.Transportation and
Vehicle-Related Accidents
3
3. Fire and Explosions
1
4. Caught In or Struck By
Moving Machinery
2

RISK ASSESSMENT TEMPLATE
Potential hazard Who is at risk? Existing control measures Preventative measures Responsibilities
Slip, trip and falls All employees Cleaning all spills immediately,
marking spills and wet areas,
mopping
In order to prevent slip, trip and
falls at the workplace, there are
different preventative measures
that can be taken such as
cleaning any area immediately.
Ensure that the floors are
clean and dry.
Transportation and
Vehicle-Related
Accidents
Workers Drive in prescribed speed limits,
do not drink and drive, never use
mobile phones
To avoid this potential hazard, the
drivers asked not to drink and
drive as well as drive in
prescribed speed limits
The drivers will have the
responsibility of ensuring
that the vehicles are
driven in an effective
manner.
Fire and Explosions Workers Prevent the formation of an
explosive atmosphere, including
by ventilation
It is ensured that all preventive
measures are taken so that this
potential hazard can be avoided
The guards will make sure
that chemicals are used in
an effective manner.
Caught in or Struck by
Moving Machinery
Workers Don't Remove Machine Guards,
Wear Personal Protective
Equipment, Provide Adequate
Training to Machinery Operators
The workers are trained not to
remove the machine guards and
operate the same as well as other
equipment in an effectively
The machines have to be
used in an effective
manner.
29

30
Task 2: Question and answer
Q1: What tasks do you complete when organising a risk assessment?
Identify what ought to cause harm or contamination to your enterprise (hazards) determine how possibly it's
far that someone might be harmed and how critically (the danger) take movement to cast off the danger, or if
this is not possible, control the hazard.
Q2: What steps are involved in a risk assessment according to your organisation’s procedures?
 Step 1: Identify hazards, i.e. anything that may cause harm
 Step 2: Decide who may be harmed, and how
 Step 3: Assess the risks and take action
 Step 4: Make a record of the findings
 Step 5: Review the risk assessment
Q3: Who is involved in a risk assessment in your organisation?
The risk supervisor as well as the supervisor are the main people who are involved in a risk
assessment within the organization.
Q4: Explain any new preventative measures that you would implement for the three areas you identified in
your risk assessment.
It is important to adopt different preventative measures to ensure that risk can be eliminated. The
same are explained below -
 In order to avoid falls and trips at the workplace, it is important to clean the spills immediately and
securing the same with tape.
 In order to prevent, it is important to ensure that the divers have a license and that they do not use
their phones while driving.
 To avoid explosions, it is important to collect and contain remove any releases to a safe place.

SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES
Task 3: Action plan
 You are to create three new workplace health and safety procedures based on the risk assessment you completed
in Task 1.
 These need to be related to:
 evacuation of staff and customers
 security management of cash, documents, equipment, keys or people
 handling chemicals and hazardous substances
 workplace accidents.
 hazard identification and reporting.
 You need to complete an action plan for the three new WHS procedures.
 You need to include information about:
 the new procedure.
 who is responsible for implementation
 areas and team members involved
 timeframe for roll-out of new procedures
 any training to educate team members on the new procedures
 when the new procedures will be reviewed for effectiveness. Populate Action plan template below.
 .
31

32
ACTION PLAN TEMPLATE
Date of plan: Name of person completing plan:
New WHS procedure Who is responsible
for implementation?
Include anyone who
will need to assist
and their job role.
Areas and team
members involved
Timeframe for roll-out
When will new
procedures need
to be fully rolled
out?
Training
Provide a description and
timeline for WHS
training.
Review
When will the new
procedure be
reviewed for
effectiveness?
1. Evacuation of the staff supervisor 20 days Training will be provided to
the staff members in order
to ensure that they are
aware of the action that
needs to be taken in case
of an emergency.
25 days
2. security management of
cash, documents,
equipment, keys or people
Supervisor 15 days A 10-day training will be
conducted for the
employees so that they are
able to function effectively.
20 days
3. handling chemicals and
hazardous substances
Team leader 10 days 10-days training will be
provided to the staff
members.
12 days
20

Task 4: Communicate new procedures
 You are to run a team meeting outlining the three new procedures you identified in Task 3.
 You will organise a suitable time for the meeting with your assessor and your team members.
 During the meeting you must include the following.
 Explanation of new WHS procedures.
 Any changes to WHS policies as a result of this.
 Any changes to hazard identification, risk assessment or reporting.
 Ask for input from team members about the new WHS procedures.
 Outline how the team’s ideas can be applied to the new WHS procedures.
 Outline when and how the new procedures will be rolled out to all team members.
 Explanation of how the new procedures comply with WHS legislation or hospitality industry
safety codes of practice/standards.
 Explanation of where documents of the new procedures can be accessed.
 Explanation of any training that will be provided to team members.
 You need to organise a meeting agenda and meeting invitations (as required in your organisation).
 You need to use appropriate tools and documentation during the meeting, for example, a PowerPoint
presentation, technological equipment (laptop, projector, etc.), handouts.
 Copies of the agenda, PowerPoint presentations and handouts are to be given to the assessor prior to the
meeting.
 Submit your agenda and PowerPoint presentation with your assessment
 Conduct your team meeting.
 Complete the provided checklist
 Your assessor will use the provided checklist to assess your performance during the meeting.
33

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You must complete the following tasks for this assessment
Have you
completed
this task?
Yes No
Organised and distributed agenda.
Y
Explained three new WHS procedures.
Y
Used oral communication skills to explain WHS procedures and information on
safe work practices.
Y
Consulted with staff about new WHS procedures.
N
Listened to and used team feedback to identify ways to improve WHS
procedures.
Y
Provided an opportunity for staff members to contribute their views on current
and future WHS management practices.
Y
Outlined how and when the new WHS procedures would be rolled out.
N
Explained how the new procedures comply with WHS legislation or industry
codes of practice/standards.
Y
Explained any training that team members will undergo for the new procedures.
Y

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Task 5: Question and answer
Q1: Did your team have any concerns or issues with the new WHS procedures you are implementing?
Briefly explain.
No, the team members did not have any issues with the new WHS procedures that were
implemented. Instead, they were interested in enhancing their knowledge about the same.
Q2: How could these issues be overcome?
N/A
Q3: What legislation or industry standards do your new procedures comply with?
The Food Safety Act, 1990
Q4: What issues did you identify during the consultation process and what action did you take to resolve
the issues?
There were certain issues that were encountered during the consultation process such as some of
the staff members showed resistance and did not support the same. Other issues were:
 Lack of group maturity.
 Conflicting goals of members.
 Failure to communicate – listen.
 Ego of group members.
 Conflict avoidance.
Q5: Describe any feedback you’ve provided to management during or after the completion of your
consultation activities in Task 4.
After the completion of the consultation activities in Task 4, the management was asked to monitor
as well as review the different activities from time to time.
Q6: Did you have to alter your plan to accommodate changing needs of the workplace or employees? If
so, describe how.
No, we did not have to alter the plan in order to accommodate the changing needs of the employees.

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Q7: Were the consultative processes effective in identifying issues and communicating with staff? What
improvements would you make for the future?
Yes. Improvements can include regularly monitoring and controlling any issues or risks that are identified.

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Task 6: Monitor WHS procedures
 Implement the three WHS procedures that you identified in Task 3.
 Monitor work operations and the use of the three new procedures in your area of responsibility over a one-
week period.
 Report on issues of non-compliance with the new WHS procedures and work health and safety legislation,
procedures and safe work practices.
 Document any action you intend to take as a result of your observations (hazards identified through staff
processes, who you will notify or consult with, training needs identified, reports to be completed, etc.)
 Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and security
of personnel and any recommendations for change.
 Complete monitoring template below

38
MONITORING TEMPLATE
Date Issue identified
(Non-compliance)
Intended action Effectiveness?
How do the existing procedures maintain the
health, safety and security of team members?
Recommendations
Are there any recommendations for change?
12/05/2021
Lack of
communication
Promote effective
communication
This will help in promoting a healthy behaviour in
the workplace. As a result, there is a positive work
environment in the company.
Use effective communication tools
15//05/202
1
Conflicting goals of
members
Conduct team building
exercises and promote
a healthy workplace
environment
The employees across different departments will be
comfortable in working with each other.
Conduct various activities
17/05/2021 Ego of group
members
Promote teamwork There will be friendliness among co-workers Allow the employees to interact with each other

Task 7: Question and answer
Q1: What action do you need to take as a result of your monitoring.
Ongoing reviews, separate evaluations, or some mixture of the two are used to check whether every
of the five additives of inner manage, which include controls to effect the ideas inside each aspect, is
gift and functioning.
Q2: How will you implement these actions? Include information about timelines.
Before implementing the actions, the supervisors will conduct regular meetings with the team
members in order to develop an understanding of the same. The timelines of the same will also be
discussed and this will be helpful in the development of future strategies.
Q3: Is there another area of WHS that you are concerned about after completing your monitoring activities?
Explain. How will you respond to this?
No
Q4: How do you monitor the day-to-day effectiveness of WHS practices in maintaining the health, safety
and security of personnel?
By evaluating the performance of the group members individually and providing them with constructive
feedback. This will help them in maintaining their productivity to a great level.
39

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Task 8: Training evaluation
 Select an area in relation to work health and safety.
 Observe, monitor and analyse an employee’s proficiency in completing the required tasks over a week.
 Document your observations in a training needs analysis and make recommendations for further training
required.
 Organise and implement the appropriate training.
 Complete Training Needs Analysis Template below

TRAINING NEEDS ANALYSIS
Employee:
Job role:
Task breakdown or
skills/knowledge required to
perform task
Employee skills/knowledge displayed Competency demonstrated
in this task?
(Yes/No)
Further training required?
Yes/No
(Include details)
Communication skills Employees displayed effective communication
skills. But there is a need for improvement in the
area.
No Yes
Teamwork skills The teamwork skills displayed by the staff
members are effective.
Yes Yes
Leadership skills There is no competency displayed by the team
members.
No No
41

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Task 9: Question and answer
Q1: Research two possible providers for the training needs you identify. Include information on
training costs and arrangements.
The two providers for training include experts from the industry who have relevant knowledge
about the different techniques.
Q2: How long does it take to arrange and complete the training from the time the training need
was identified?
It takes around 5-6 days to arrange the training from the time the need was identified.
Q3: Has training improved the employee’s work practices? If so, explain what you have
observed. If not, describe what action you plan to take.
Yes, training has improved the overall work practices of the employees at work.

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Task 10: Compliance
 Source and collect the following completed documentation in your workplace. If you are
unable to source them in your workplace, complete research online and locate them.
1. WHS consultation form
2. Hazard identification form
3. WHS incident/accident notification form
 Your assessor will ask you about the purpose that each one is used for.
 Present these to your assessor during a meeting or save and submit them to your assessor.
Task 11: Question and answer
Q1: Explain the conventions you should follow to complete these forms.
In order to fill in these forms, it is important to have adequate knowledge about the same
as well as the documents that are required to be attached with the firm. A pencil should not
be used in order to fill in the forms and it is important to complete the key fields section that
is found on the first page.
Q2: Which WHS legislation or codes of practice did you need to refer to or comply with when
implementing and monitoring the WHS procedure in Tasks 3, 4 and 6? Explain.
An approved code of practice is a code that is needed in order to comply with when `
implementing WHS procedure 4, 5 and 6.
Q3: What data can you collect in your workplace to see the effectiveness of WHS procedures?
 Depreciation.
 physical assets.
 Didasko Digital.
 MANAGE PHYSICAL ASSETS.
 Assessment D Documentation Task
Q4: How often should WHS documents be referred to, to check the effectiveness of WHS
procedures?
The documents can be referred to after 6 months.

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Q5: You notice that some team members are not stacking the shelves correctly and according
to work safety procedures in the storeroom. You have just seen some heavy items stored
on top. What is your response? When would you deal with this issue?
I will conduct a meeting and discuss the issue with them. Apart from this, regular
constructive feedback can also be provided.
Q6: You are looking through the WHS incident reports and notice that many of the forms are
difficult to read due to the illegibility of the handwriting. It is really important for anyone to
be able to read these documents in order to analyse the information in them. How and
when would you deal with this issue?
The issue can be dealt with through meetings conducted once in a week.
Q7: What action can you take to minimise the use of printed materials and reduce waste when
organising WHS documentation?
Recycled materials should be promoted in the workplace to ensure that there is no issue in
the same.
Q8: Explain the scheduled hazard identification activities that are required to be completed in
your workplace according to workplace legislation.
Alarms have been installed at the different corners of the workplace.
Q9: WHS legislation specifies that hazard identification should occur in which situations? List
four.

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ASSESSMENT TASK 2 CHECKLIST
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments (If resubmission required
or required is indicated)
Yes No
Task 1 Risk matrix
Task 1 Risk rating template
Task 1 Risk assessment template
Task 2 Written questions
Task 3 Action plan template
Task 4 Run a meeting
During the meeting, demonstrate
effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to
assist with understanding
 Asking questions to identify
required information
 Responding to questions as
required
 Using active listening techniques to
confirm understanding
Comment required
Task 4 Checklist completed
Task 4 PowerPoint and Meeting agenda
attached
Task 5 Written questions
Task 6 Monitoring template
Task 7 Written questions
Task 8 Training needs analysis
Task 9 Written questions

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Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments (If resubmission required
or required is indicated)
Yes No
Task 10 Sourced consultation form
Task 10 Sourced Hazard identification
form
Task 10 Sourced Incident/Accident form
Task 11 Written questions
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name

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48
ASSESSMENT SUMMARY SHEET
After the assessment, the Assessment Summary Sheet should be signed the Assessor, Student and the
Academic Manager. If a Not Competent, has been achieved then strategies to address the gaps in the
performance should be have been identified and a time for reassessment organised on the attached
resubmission / feedback sheet.
Code Title
SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES
Student Name
Student ID
Commencement Date Completion Date
Student Declaration I declare that:
◻ The Trainer/assessor advised me of the date and time of the assessment
◻ The Trainer /assessor explained appropriate evidence required to complete assessment
◻ The Trainer/assessor explained the purpose and the consequence of assessment
◻ I was provided with any special needs required relating to the assessment process
◻ The Trainer/assessor explained my rights regarding the appeals process
◻ This assignment is my own work and that I have correctly acknowledged the work of others
◻ This assignment is in accordance with guidance on good academic conduct (and how to avoid plagiarism and other
assessment irregularities)
Student Name Student Signature Date
Marking Guide - The principles of assessment of fairness, flexibility, validity and reliability have been met and the learner has been
assessed as competent in the elements for this unit. S – Satisfactory NS – Not Satisfactory
Assessment: Assessment Type: S/NS
Assessment 1 Written questions
Assessment 2 Project tasks 1-11
Assessor Name Assessor Signature Date
1
Authentic Valid Reliable Current Sufficient
Overall Result C – Competent N/C - Not Competent

SITXWHS003 IMPLEMENT AND MONITOR WORK HEALTH AND SAFETY PRACTICES
ASSESSMENT FEEDBACK SHEET / RESUBMISSION
Comments: Trainers feedback and notes on the assessment of the unit.
Assessments have been discussed with the student and unsatisfactory elements addressed
Overall Result
(After Resubmissions ) Competent Not Competent
If a Not Competent, has been achieved then strategies to address the gaps in the performance should be identified and a
time for reassessment or other assistance organised.
What arrangement have been made:
Special Class Date:
One on One session Date:
Re-sit Date:
I have received feedback and been informed of the assessment result and the reason for the
decision I agree with the assessment result and any resulting actions
Student Name Student Signature Date
Yes Date: By: