Communicating Across Cultures

This document discusses the importance of interpersonal communication and cultural orientation skills in a culturally diverse work environment. It covers topics such as workplace diversity, intercultural communication, and the impact of stereotypes on communication. The document also provides suggestions for developing skills for working abroad.

Communicating Across Cultures
Name of the Student
Name of the University

Introduction
• Any culture is a set of assumptions which
influences the individual in shaping their
perceptions of the entire world.
• In a world full of team oriented organizations,
for competing with the other contemporary
organizations, any company requires to
preserve the expertise, creativity of their
existing employees through interpersonal
communication.

Work place diversity
• Work place diversity always has both negative
and positive impacts on the employee
performance.

Diversity and Communication in Business
• There are strong impacts of the cultural
differences on the purchasing behavior of the
customers.

Interpersonal communication
• It is an essential factor in the contemporary
work environment.
• International companies should value the
interpersonal communication in order to build
a sense of trust with the immediate boss and
the top management as well.

Work, Cultures and Organizational Behavior
• Culture has always been credited of having a
strong control in the economic prosperity of
the society.
• It reflects on the decision making methods of
the authority, organizational structure and the
distribution of the communication system.

Work, Cultures and Organizational Behavior
• Within the organization, the work roles are
broadly affected by the cultural values of the
employees.

Intercultural communication
• Within the contemporary work culture, there
are workings and meetings with people from
different social backgrounds, different
cultures, age groups, socio economic classes.
•

Stereotype affecting the communication
• Firstly, the stereotype can have a huge impact
on the information being processed.
• Secondly, within the intergroup
communications there are more variations,
therefore more chances of being stereotyped.
• Thirdly, it creates self predictions which may
again lead to the stereotyped communication.

Skills for Working Abroad
• In order to work within a cultural diverse
organizational environment, the employees
should have cultural orientation skills which
help them to merge in such situations.
• While working on a global level, the employees
may face different kinds of problems regarding
the suitable self presentation or regarding
mutual understanding.

Skills for Working Abroad
• Coping in other cultures may mean
establishing interpersonal relations with other
employees from the host country,
communicate with them and dealing with
mental stress.

Reference List
• Bochner, S. ed., 2013. Cultures in contact: Studies
in cross-cultural interaction (Vol. 1). Elsevier.
• Carbaugh, D., 2013. Cultural communication and
intercultural contact. Routledge.
• Kinloch, P. and Metge, J., 2014. Talking past each
other: problems of cross cultural communication.
Victoria University Press.
• Warren, T.L., 2017. Cross-cultural Communication:
Perspectives in theory and practice. Routledge.