This article discusses the importance of non-verbal communication in professional development and how to apply it in the workplace. It explores the impact of non-verbal cues on job interviews and relationships with colleagues.
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Running Head: COMMUNICATION 0 Non-Verbal communication Student name
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COMMUNICATION 1 Table of Contents Introduction...........................................................................................................................................2 Personal reflection.............................................................................................................................3 How to apply.....................................................................................................................................3 References.............................................................................................................................................6
COMMUNICATION 2 Introduction Non-verbal communication is the method of delivering and getting messages without using any word, either written or spoken (Burgoon, Guerrero, and Floyd, 2016). This type of communication also called manual language. The non-verbal communication was firstly introduced by a psychiatrist named Jurgen Ruesch and writer Weldon Kees in 1956 in the book’non-verbalcommunication:notesonthevisualperceptionofHumanrelations (Burgoon, Guerrero, and Floyd, 2016). This term has been described as the critical aspects of communicationforcenturies.Thenon-verbalcommunicationincludescommunication involves pitch, tone, speed and volume of sound, facial expression and gestures, a posture of the body, proximity,and stance to the listener,eye contactand eye movement,and appearance and dress (Bailey, 2018). The nonverbal communication signifies two-third of all types of communications. The nonverbal communication can display a message both with the right body signals or gestures and vocally. The body signals contain aspects, aware and unconscious signs and indications, and the mediation of own space (Adler, and Elmhorst, 2012). The misconducted message can also happen if the body language carried does not match a spoken communication. The nonverbal communication reinforces a first impression in general situations like attracting a partner or in a business discussion (Burgoon, Guerrero, and Floyd, 2016). Some of the skills important for the nonverbal communication in business includes; avoid slouching; sitting with the back straight beside the chair, listen carefully, do not interrupt while others are speaking, reading the nonverbal signs of others, proving justification if they look confused, make eye contact while communicating, wait until the individual is done speaking to respond (Poon Teng Fatt, 1998).In this particular reflection assessment I will be discussing the rationale of choosing this topic and how would I apply the nonverbal communication in my present and future professional career.
COMMUNICATION 3 Personal reflection The reasons behind selecting this topic are clear for, I think in the professional environment non-verbal communication can play a key role in professional development. As confidence and knowledge for the interview, the body postures, gestures eye contact, facial expressions are equally essential for the job interviews and presentation or meeting. Communication is the key when it comes to an office or workplace efficacy and achievement. Non-verbal communication is important to make me more aware of what I say without even opening my mouth. Another reason behind choosing this topic is that it can help to understand and include the skills that are important for developing professional communication. The nonverbal communication is the process that may enhance they we represent ourselves in front of the managers, co-workers, or higher authority. This may directly improve the chance of job promotions. It is not essential for face to face situations but also essential in mediated communication, for instance, in the case of telephone calls or interpreting, where the caller cannot see the listener. According to me this type of communication is also important for all types of professional interpreting where the caller cannot be seen. It is crucial because in these circumstances the sound itself can direct non-spoken paralinguistic messages. Another reason behind choosing this topic is I can use the knowledge and skills to enhance my communication and relationships with my colleagues so that a healthy environment can be built. In the official presentation the body language and active listening are very important to get the attention of people. This can be achieved by practicing and being confident. An employee should add some skills in his or her behaviors for present and future professional career.
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COMMUNICATION 4 How to apply Applying the nonverbal communicating in the professional life is not that simple as we think. Nonverbal communication is essential in the job interview. There are some key skills that should be practiced to apply this type of communication in professional life(Bailey, 2018). First Impressions The first some minutes in the interview scenario are very essential that nearly nothing else matters. The employer sees the job seeker and identifies all of the non-spoken messages he or she is shared (Bailey, 2018). The employers develop impressions from the applicant’s posture, handshake, clothing and equipment, space usage, concentration,eye interaction, and facial expressions. And, then they attend to what he or she has to speak in response to the questions. Therefore these things should be considered by the job seekers in the interviews (Bailey, 2018). Posture and Space Usage Gestures and postures are equally important as other factors of nonverbal communication. In a job interview, the employers focus on, is the candidate sitting at ease yet upright, but not rigidly, in his or her chair? He or she is likely confident and relaxed with herself or himself (Burgoon, Guerrero, and Manusov, 2011). Slouchy posture says loudly about messy work and little self-esteem. A posture that allows a person to take up the suitable amount of space in the interview room tells the employers that the candidate is safe in his capabilities. Messy posture gives the hollow of low energy and sloppiness (Burgoon, Guerrero, and Manusov, 2011). Handshake Shaking hands is another factor that matters in the professional life it tells how confident and comfortable is the employee in the workplace and how he or she will be communicating with
COMMUNICATION 5 the other people or colleagues to make the environment-friendly (Burgoon, Guerrero, and Manusov,2011).Interviewersnoticewhetherthecandidatehasthefirm,dry,hard handshake. Once more, an assured, the comfortable individual uses the handshake as the optimistic nonverbal communication (Sundaram, and Webster, 2000). Clothing and Accessories No matter how casual the work environment, a proficient job applicant needs to dress a suit for his or her first conference. The selected clothing tells employers how well the applicant will cooperate with and be apparent by consumers. The selected accessories either telegraph proficiency or they do not. A case, a leather portfolio, a fine pen, leather purse, and well cleaned and shined shoes show a solid, professional look (Sundaram, and Webster, 2000). Eye Contact and active listening Making eye contact is necessary while giving an interview or at the time of presentations. In the interviews the j-interviews focus in the candidate’s body language and the way he or she talks (Eaves, and Leathers, 2017).
COMMUNICATION 6 References Adler, P.R.B. and Elmhorst, J.M., 2012.Communicating at Work: Principles and Practices for Business and the. Mcgraw Hill Higher Education. Bailey, B., 2018. The Importance of Nonverbal Communication in Business and How Professors at the University of North Georgia Train Students on the Subject. Burgoon, J.K., Guerrero, L.K. and Floyd, K., 2016.Nonverbal communication. Routledge. Burgoon, J.K., Guerrero, L.K. and Manusov, V., 2011. Nonverbalsignals.The SAGE handbook of interpersonal communication. London: SAGE. Eaves, M., and Leathers, D.G., 2017.Successful nonverbal communication: Principles and applications. Routledge. Mehrabian, A., 2017.Nonverbal communication. Routledge. Miller, K.I., 2007. Compassionate communication in the workplace: Exploring processes of noticing, connecting, and responding.Journal of Applied Communication Research,35(3), pp.223-245. Poon Teng Fatt, J., 1998. Nonverbal communication and business success.Management Research News,21(4/5), pp.1-10. Sundaram, D.S. and Webster, C., 2000. The role of nonverbal communication in service encounters.Journal of Services Marketing,14(5), pp.378-391.