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(PDF) Interpersonal Communication Skills

   

Added on  2021-04-16

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Running head: COMMUNICATION AND THOUGHTInterpersonal communication skill of feedbackName of the student:Name of the university:Author note

1COMMUNICATION AND THOUGHTThe term interpersonal skill refers to the process by which certain peopleexchange statistics and feelings by face-to-face communication skill (Mishra 2014). It helpsto increase certain communication skills like questioning, body language and listening.Interpersonal skill can be of two types: verbal skill and non-verbal skill. Verbal skill is thatwhen two people communicate with each other through tone of voice and non-verbal skill iswhat two people communicate with each other through gesture, expression or body language.This helps to build up the emotional intelligence within a person. Feedback is one of theessential elements of interpersonal communication skill. Feedback is generally termed as thereactions of the receiver that consists of certain messages and it will help the sender to knowthe reaction of the receiver. Feedback is very important in any workplace as it is important toprovide proper feedback to others. The feedback helps the sender understand the reaction ofthe receiver with an intention to develop the standard of communication. According to Bakeret al. (2012) in their Feedback and Organizations: Feedback is Good, Feedback-FriendlyCulture is Betterand have pointed out certain kinds of organisational feedbacks that arenecessary for the interpersonal communication skill (Baker et al. 2013). A valuationregarding those feedbacks has also been made by the authors. According to Jenn Anderson(2015) there are certain positive sides of effective interpersonal communication skills thatshould be applied in workplaces (Anderson et al. 2015). Good communication skill helps thestaffs to get in touch with each other and motivate them to build a good team. Further,communications will help to make all work related matters clear to the employees to avoidcommon problems and manage diversification.

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